iPhone 5 preorder says it will ship in two weeks

Just out of curiousity, did you use a Mac or PC to place the order?

My iPhone. I use web. I should have used Apple Store app.

I ask because when I tried using my PC at 2:01 CST, I couldn't even get into the website. Two minutes later, I tried my MacBook and was able to get in right away to place the order. However, at that same time, I was still unable to get in on my PC. I also had another friend say he couldn't get in on a PC, but then ordered it on his iPad and was able to.

I think that is a bit fishy. That is why I asked what you ordered it on because maybe some of these orders were done on PC? Not that I think the system could tell the difference..

I was simply sharing my story in response to the OP asking if anyone else was having similar problems. I am obviously not having that problem, but I was curious about the shipping maybe not updating correctly which you would see if you read my post, since if it's coming from CHINA it could'nt possibly get to me in time if it hasn't shipped yet. I also ordered in the same time frame as you and the OP considering the time this thread was made... which kind of shows you guys got F*cked over, and with your order receipt you should be able to do something about that. Unless you ordered through att premier, i heard they waited a day to submit customers order info and royally screwed them until the middle of Oct. But no reason to be a ********* about it. For what it's worth i did use the Apple store app. I'm sorry that happened to you all the same.

@JMatts5483 - thanks for the info!!!!!!! That shows that you really can't go by the apple website bc mine has said preparing for shipment since friday, and according to ups.com when i checked the reference it shows it shipped out Sunday at 9am. I even called apple and they said it's on a pallet waiting to ship before I checked ups.com. soooo my point is... check ups.com like matts suggested.

Just wanted to put my two cents in for everyone. I've been an iPhone customer since the first one and I must say my worst experience getting a phone was the iPhone 4. I preordered from the actual store and then went and waited in line. First I waited two hours then decided it wasn't worth it and I would just go back later since I had one on reserve. I went back every now and then to check the line and after four hours, the people I was behind, had only gone about 50 feet. I ended up going back later in the day and still waited for 6 hours and this was when the line was the shortest. I did get my phone, but just had to wait. I also remember hearing that third party stores, such as best buy and wal-mart had only limited quanties, some of which were in the single digits. I'm not sure if that is still the case now, remember, this was two years ago. I ended up preordering at 3:15 estern and I guess I am lucky cause my status still says on 9/21. It has not registered as shipping, but I took the advice of someone on this site and went straight to UPS and found my order by using my phone number, although there is no name and address associated with that order, but who else would have my phone number and expect a package on 9/21. As of now it is in Kentucky on it's way to the DC area. Also, someone had posted earlier saying that deliveries come from California, check again, they always come from China.

Hope this sheds some light for people

B

Something caused the sites (ATT and Apple) not to work if you had been on them before the sites came back up. I was using my MBP the whole time on safari and this happened to me. When the sites didnt come back up, I switched and ordered through the Apple Store app on my iPhone about 3 minutes after launch time. After that the sites still would not come back up in my same browsing session in safari, but when I opened firefox they came right up.

Im in the same boat, shipment arrival date is 9/21 and on Apple.com it says preparring for shipment but went on UPS and entered in my info and found out that it is still in Hong Kong, China....It will be a tough treck from China to Wisconsin in 3 days but I am going to have faith!

@JMatts5483:

Dude that does the trick! Mine is in Louisville, KY as of this morning (9/18) with a scheduled delivery on Friday.

VZW 32G Black BTW.

Thanks again!

I cant tell if I should be worried that mine is still in China with a delivery date of 9/21.... Whats going on ?!

Apple's systems must be able to tell the difference between a PC and Mac because previous Apple Key Notes were only available live on a Mac or iOS device, the link just didnt appear on a PC.

😉

Cool that you guys find a way to look that up on ups.com

Could anyone direct me where to go on the site to put in my information? I've been playing around with it but I can't find where to put in my number, I'm sure it's right in front of me.

Of course I just found it

Click tracking on toolbar

Click track by reference

Put in your phone number for shipment reference

Put in zip code and country

How exciting! Apple must be really behind because they haven't given me any notice past preparing shipment

Maybe this can give some of you hope that it will come on time! Seriously, we won't know until we know. Maybe the anticipation can make it even more exciting for us!

I placed my order through the Apple Store App on my iphone 4. It took about 2 mins to complete the transaction. I got an email confirming my order at 12:01am on 09/14. My status shows "preparing for shipment" and UPS shows the following:

Looks like all the iPhones are stuck in Kentucky! KY peeps will probably get theirs early! Mine doesn't say it originated from China but I would assume that's where they come from. Im in California and there is no space to house all those phones!

Nice one!!

I just checked mine via UPS like you said and there it was. According to Apple's Order Status page, my phone is still "Preparing for Shipment". If others haven't done this yet, I think this method of verification is the most definitive. Seems like Apple's servers might be having a hard time trudging through and updating all the order statuses.