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ios 6 stuck and Frozen

Both my ipad and my iphone are stuck on a screen that shows an update progress bar that isn't moving.


The download happened. This is in the installation phase. What to do? Both devices are frozen. Scared to force a restart.

Posted on Sep 19, 2012 11:26 AM

Reply
86 replies

Sep 19, 2012 2:09 PM in response to explorz

Mine is stuck for about 30 mins, but here are the specs.


iPhone 4 32gb

Upgrading from 5.1.1

Had 6gb left (26 used)


The upgrade was stuck on "preparing device" and couldn't tell if it's working or not, so I restarted (should not have). No big deal though, if you restarted, the whole prepare process start again.


If yours is doing this, the way to check progress is go to "About" screen. I had 6gb left when I first saw it, but I kept going back to it and the available space started going down over time. That's how I knew that it was working in the background. The lowest it went was 5.4 GB. It just got done preparing and the black screen with upgrade (progress) bar is up.

Sep 19, 2012 2:24 PM in response to explorz

I got an iphone 4. It took forever to download and theoritically install iOS6. When it was done with the neverending progress bar and the apple logo, it turned black. When it came back to life was with picture of a cable and the itunes logo prompting me to connect the device. Itunes DOES NOT identify the phone and the only option it gives me is to restore to the original settings, which means I will lose everything I had, as it doesn't even give me the option to restore my latest security backup. What should I do? Cry? get a Samsung?

ios 6 stuck and Frozen

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