wifi sync not working after ios6 update

Is anyone else having this problem. I updated to iOS 6 today on my iPhone 4s, everything else is working just fine, but wifi-sync isn't working, my phone doesn't appear in itunes until i plug it into my computer. Anyone have any ideas?

Posted on Sep 19, 2012 12:50 PM

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682 replies

Apr 4, 2013 9:32 PM in response to rsdillman

Alchemancer, I'm in an all Mac environment. I've upgraded all my software to the latest versions (same as those mentioned by rsdillman) and can confirm that the issue is NOT fixed for me. It seemed to work for a day or so, then lapsed back into the same state of hit-and-miss that we've all been dealing with on this thread.

rsdillman wrote:


The issue is fixed in:

- IOs 6.1.3 and iTunes

- OSX 10.8.3

- iTunes 11.0.2


I had the problem...issue fixed.

Apr 4, 2013 9:39 PM in response to rdrushton

Figured as much.


Trying to narrow down timeline. Wish I could remember when it started for me. IOS6 released Sep 19, 2012. The first post in this discussion was on...

Shall I just tell you?

You guessed it. Sep 19, 2012


iTunes 11 came out Nov 29, 2012. So can't say for those switching to IOS6 in hopes to change it... Gonna do some more research, surely to no avail, but maybe...

Apr 4, 2013 9:55 PM in response to rdrushton

Lol. No, actually it is not. Just determined same thing about 10.7. Just uninstalled iTunes 11. Gonna install 10.6.8. Maybe it'll work, but if iTunes changed registry or something, it is possible that downgrading to 10.6.8 can't solve the problem. Wish I had a clean install of windows to try 10.6.8.


I won't bother posting for a day or two, if it seems to work, just to give it time to fail. But if/when it does fail, I will post immediately.

Apr 4, 2013 10:37 PM in response to Alchemancer

Alchemancer


Your points made sense, and you have pushed me over the top - I am going spend the bucks to get rid of this problem, new MBA, AirPort Router, iPhone 5, and replace my iPad 2 with a nice looking iPad mini. Net cost difference should not be that bad, since market for these used items is pretty good, so looking at net spending of about $1,500, a pittance for getting rid of this headache, and I end up with new warranties for everything!!!!

I suspect that with iCloud, it will take less than 13 hours to get everything working, which is less time than I have spent in trying to trouble shoot this issue and read these forums.

But just in case, I'm going to keep my cables handy.........since they work great with the iPod I bought in 2002...

Apr 4, 2013 11:32 PM in response to rdrushton

#%^*+=¥£€$&@!!!!!


Ok, so you need iTunes 10.7 for iPad mini support. When I restart iTunes it automatically says my ipad cannot be synced, cuz it needs 10.7 or later. But it knows ipad is there, and tries to sync it.


NOTICE: I uninstalled iTunes 11, then installed 10.6.3 into different location. I had to pull "iTunes Library.itl" from iTunes folder in My Music cuz it said it was created with a newer version of iTunes. I only cabled phone to laptop ONCE, all other references to plugging are into AC power. Also I am syncing from phone at each test to make sure it doesn't show up then fail like it often would recently.


Synced 3Gs thru cable. Been messing with it for a bit now, restarting iTunes. A couple of times it didn't find my phone, a couple times it did. Once of those times it showed up in sidebar, then failed and disappeared, but that may have actually been a fluke.


Rebooted laptop. And so far so good. It takes maybe a minute after launching iTunes, but seems to find phone whether it is plugged into power or not. Relaunched iTunes a few times, and worked every time.


Rebooted laptop. Launched iTunes. Didn't find phone till I plugged into power. Seemed like I noticed that before it MIGHT worked when unplugged. I think maybe after reboot, you need to plug into power, but then it would worked when unplugged afterward, until later. Maybe after leaving house and coming back to wifi, it needs to be power plugged once, but then can be unplugged. Relaunched iTunes with phone unplugged, and it still finds it.


Rebooted again. Phone unplugged. Launched iTunes. Showed in sidebar, but sync button grey on phone. Clicked sync in iTunes and then it failed and disappeared. Then plugged in phone, waited a bit. It never showed up again. Relaunched iTunes. Now it won't find it again while plugged in. Restarted wifi. Relaunched iTunes, phone was plugged in. This time it found it. Not sure if wifi restart was necessary, maybe I just didn't wait long enough. But to have my phone found and syncable like 10 times now is nothing short of staggering IMO. But this has given me a glimmer of hope for tracking this thing down.


As a side note, some months ago (I'll track down date later) my girlfriend saw that one of her Facebook friends, came home to find iTunes had updated itself on his computer and also on his partners. They have completely unrelated iTunes accounts. Both were leery of updating to new version, and iTunes hijacked itself anyway. Curious what version that was.


Sorry for such a long post, but trying to be clear about entire procedure. I guess for now I will sync ipad to iCloud, and continue experimenting with iTunes 10.6.3. More details to follow.


Good Luck All!!!

Apr 5, 2013 12:52 AM in response to Alchemancer

Alchemancer


Any movement of any kind would be welcome by me....oooh yah, and that was from my lower exremeties and much welcomed...


I have found that bit coins is the best way to get a quality response, since these are not visable to iTunes or the Apple Store, but highly motivationale to the "one's that do all the work"


I don't think it is a good idea to send bit coins over the i-net, but don't have a problem with hard cash - when you provide me details I can make arrangements.


If you need more just let me know.


Problems only exist in the mind of the beholder.....

Apr 5, 2013 1:29 AM in response to Alchemancer

Phone plugged in whole time. Readded my old iTunes library, took a while. Made sure I could Home Share with iPad mini, and 3Gs with Music, Videos and Remote apps. Watched TV. Noticed phone no longer in sidebar of iTunes. Re plugged phone power a few times. Relaunched iTunes. Phone not found. Relaunched. Found, but sync buttons grey on iPad and iTunes. Reset wifi. No change. Hit close on iTunes. Popup "ATH.EXE has stopped working" which it does occasionally. Looked it up a long time ago. No security concerns, and wasn't using 50% of my CPU. I think Home Share worked still afterward in the past, not certain. I clicked OK. iTunes closed. I relaunched it. And then synced my phone again. Looked up ATH again. Found:


What is it?

Part of the Apple iTunes (AirTrafficHost) to iPhone/iPad wired/wireless synching application. ATH.exe is loaded when itunes.exe (iTunes by Apple) is launched and will remain running during the lifetime of iTunes. AirTrafficHost.framework allows Apple iOS mobile devices to comunicate over the wireless network.

What if I disable ath.exe?

Disabling this might effect iTunes to iPhone/iPad wired/wireless synching if you connect and iOS device to your PC for synching.


Saw recently somewhere in a post, on another discussion of this issue I think, about setting up something to ping something Appleish or iTunesy every second which maybe solved issue for someone. Had been thinking to maybe that trick. And also about making a script to relaunch some process, maybe Apple Mobile Device Service.


So, is there an issue with ATH, even though there's no Popup saying it had stopped working? If so, is a wifi reset necessary to restart it, or relaunching iTunes may do the trick? I kept seeing everyone talking about restarting the AMDS and that would fix it. There is a link on this page to the right I explaining it. It that the culprit somehow?


AMDS/ATH. These processes/services is where my investigation leads me next...

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wifi sync not working after ios6 update

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