wifi sync not working after ios6 update

Is anyone else having this problem. I updated to iOS 6 today on my iPhone 4s, everything else is working just fine, but wifi-sync isn't working, my phone doesn't appear in itunes until i plug it into my computer. Anyone have any ideas?

Posted on Sep 19, 2012 12:50 PM

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682 replies

Apr 5, 2013 3:08 AM in response to Reed4

Lol. Ahh I needed that laugh about the $15 bills. But seriously now! No time for silliness, I'm on a roll! It's either onion, or Kaiser, I'm not sure.


I prolly haven't used a Mac since the 80s, so I know nothing of the procedures thereon. So for any who aren't bilingual, you may need a translator. I have been watching the Processes in my Task Manager.


Take nothing I say as fact, except that of my own experiences. This is all just very strong belief at this point, but verging on knowledge as I continue narrowing it down.


Neither AMDS nor ATH is necessary for Home Sharing.


It has absolutely nothing to whatsoever to do with AMDS. Not saying that that needn't be started in order to sync, because it does, but I don't think this is the perp. Apple tells us to restart it in Control Panel\Admin Tools\Services. If its process is ended, then the sync buttons remained black, so I clicked one. After a couple errors AMDS restarted itself in Processes. But it only gets partially synced, then phone can't be found, but remains in sidebar and sidebar. Sync buttons seem to keep returning to black. But keep failing. Sometimes phone button grey, and iTunes button black, but sync always fails.


A separate process Of ATH.EXE runs for each iDevice that connects to PC. Not sure how exactly they are started. When I plug ipad mini into iTunes 10.6.3 ATH stills fires up a process, even though the mini needs 10.7 or later to sync at all. Sometimes after ATH stops, even cabling phone to PC still won't restart ATH, after which a relaunch of iTunes and a reconnection (in some manner) of iDevice seems to restart it.


What causes ATH to fail? I cannot find a way to restart it from PC. I think somehow ATH is started once iTunes realizes the iDevice is receiving power. Sometimes iTunes thinks power was lost, or that the iTunes eject button was clicked. So stops the ATH process, or at least makes it unusable until reestablished. Sometimes an iTunes relaunch restarts it, sometimes not.


10.6.3 seems to be way more stable, but hard to tell since I have been fiddling around with it. Curious what others have to say about how their ATH.EXEs are behaving with iTunes 11. Gonna leave iTunes running 24/7 like it usually is anyway, and see how things go for a while. It's 6am here, so going to bed. Let y'all know if it syncs in the morning, erm, I mean afternoon.

Apr 5, 2013 3:41 AM in response to Alchemancer

So I had been posting from ipad. I just launched Firefox on pc to add an avatar photo. Clicked my yahoo.mail in my bookmarks toolbar, then ATH has stopped popup. not sure how that is related.


For anyone with more knowledge than me, have at this!


Problem signature:

Problem Event Name: APPCRASH

Application Name: ATH.exe

Application Version: 17.287.0.14

Application Timestamp: 4fb5bca5

Fault Module Name: SSLEAY32.dll

Fault Module Version: 0.9.9.1

Fault Module Timestamp: 4cae23ef

Exception Code: c0000005

Exception Offset: 0000ca0a

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Apr 5, 2013 3:52 AM in response to Alchemancer

the reason I went to my PC is cuz I couldnt figure out how to crop photo on iPad, seems impossible, although Apple says you no longer need a pc, can do all from iDevice, yeah whatever.


The ATH for my ipad started itself while cropping photo and a popup tells me it needs 10.7. Then it closed when I pulled up task manager, without any notification. Then i started typing this, and it popped up again, and is still there, but the phone ATH has not shown up. If I can't wifi sync my mini, why does ATH start when iPad not cabled to PC? If ATH can be started remotely, then Why can't I sync a mini to 10.6.3, even cabled? So many dogmatic restrictions.

Apr 5, 2013 4:08 AM in response to Alchemancer

Closed iPad ATH in processes, closed Firefox, and now phone is in iTunes sidebar, syncs grey, and no ATH running at all. So this may negate some of my theory. Relaunched iTunes and now it is asking my if I want to set iTunes as default for audio files. The first time I understood, new install. The second time was some time later, thought a fluke, now it is asking for a third time. No ATH... No wait, iPad ATH now, but still no phone ATH, nor anything in sidebar. Relaunch, now nothing at all, phone was plugged in at 100%. Ipad was not plugged I at 87%. 4 relaunches later, and nothing is happening. No ATH, nothing in sidebar. I need Stephen Hawking to resurrect Einstein so they can tell how this is all related. Good night for real this time

Apr 6, 2013 10:29 PM in response to Alchemancer

I plan to install iTunes 11 soon I think, since I can't sync the iPad mini and assume you can't with any Lightning cable since those devices came out after the Wifi Meltdown. After getting done messing around that first night, and after a reboot just for the **** of it, since never a bad idea after an uninstall or install and I didn't reboot after either until a few hours later.


iTunes 10.6.3 has proven for me at least to be significantly more stable with my 3Gs. Very few issues, and those may have been merely my own impatience. Upwards of a min might not be unusual on a few occasions when inactive for a while, or when coming back home, but almost always connected itself. The few times it didn't or I didn't wait long enough maybe, I turned on airplane mode for like 3-4 seconds, turned off and usually connected pretty quickly.


Not actually sure how well it worked in sleep mode, hadn't really thought about it, laptop always on hooked up to TV, and set to sleep after long time. I don't think I tried to sync it without first moving my mouse to wake it up. Prolly try some experiments with that before reinstall, since that seems to be a concern for some.


I am pretty sure sync over wifi was checked by default. The syncing I have been doing has been pretty quick I discovered after some time things were unchecked to sync. If you check anything, it says it is set to sync to a different folder, are you sure? I never said yes.


Several times upon launching iTunes it has asked me whether I want to set audio files to default to iTunes. It saves that info for a while, then asked me again. Don't know why.


I don't use the iTunes program a whole lot for anything other than syncing, and the handful of videos I have thru it, so I'm not particular about whether I have the iTunes 11 style or not. I just want to be able to sync my iPad.


If anyone wants to try the switch and doesn't have a Lightning iDevice, and doesn't mind the older GUI this may be a good solution or experiment. Or if you just want to experiment. Let ya know if I find anything out with its reaction to sleep mode.

Apr 6, 2013 10:33 PM in response to Tomei Ningen

Good news (at least for me :-)


My work-around on page 32 has been working really well. For the past 5 days, I have had relatively trouble-free wifi syncing on my iPhone4S and iPad2.


I had only one incident -- my iPad was "forgotten" by iTunes, and I had to plug it in, uncheck and re-check "sync with wifi". Other than that, everything has been AOK. This is real improvement over the past, when wifi sync would break down on a daily basis.


I think the main thing is to run the "ping" to keep the network up.


If you have tried everything else, and have a Mac that doesn't sleep, please try my workaround and tell me if it works for you as well.

Apr 6, 2013 10:56 PM in response to Tomei Ningen

Cool. Couldn't remember where I saw that. Thanks. Will google exactly what to do to make that happen in Win7 prolly after I reinstall iTunes 11.


And I have wondered before if being plugged into power was a concern, or only for automatic syncing. It finds the phone with no problem whether it is powered supplied or not.


iTunes does know what all was checked I believe, but I didn't have anything other than apps, and photos. All categories are unchecked universally at the top of the page, but it knows which photo folders, and the apps it has checked, though this may have occurred after its initial sync/backup, since that's all it was with nothing checked at the top.


I set laptop to sleep after 1 minute. I waited 15-20 mins now, and just synced phone took maybe 30 seconds before the sync icon popped up on phone, and monitor remained black. Trial run success.

Apr 7, 2013 6:30 PM in response to Alchemancer

Sleep syncing spotty at best. Had a few issues of MDCrasshReportTool stopping which could interrupt, after which sync would usually continue. Several times couldn't get connection. Airplane toggle and iTunes relaunch had no effect, but wifi toggle on laptop would then allow automatic reconnection. After reboot it seems to act stable again, and never had a problem connecting after coming home and waking first simply by moving the mouse. My laptop only falls asleep after I do, or if I am gone all day, so not really troublesome to me unless I was experimenting.

Apr 7, 2013 9:57 PM in response to Alchemancer

My iPhone 5 magically showed up in the side bar when i shut off Vipre AV. When I turned Vipre AV Internet Security, the iPhone disappaered from the iTunes sidebar. The long and short of it is I ended up putting Vipre AV Internet Security in the learning mode. So now I have iTunes working with wifi sync and Vipre up at the sametime. Also I have the computer that Itunes resides on hardwired into the router and not connected via wifi, and it so far iTunes wifi sync works. But I am not bettin the farm that this will stay working.. I would not have cared at all if Mophie would have used the thunderbolt cable so I could do a regular sync. but I think there must have been a licensing issue or some other really stupid issue, preventing the battery case makers from using the thinderbolt cable to charge and allow sync at the same time. I had no problems with the 4s Mophie case it allowed regular sync and getting the 4s to wifi sync was just as much a pain in the ***, but now with the new iPhone 5 mophie case no can do. I really like the new thunderbolt cable because I don't have to fumble with installing it into the iPhone 5, because it goes in either way. But now when I want to connect it into the car jack to play music I have on the iPhone, on the car stereo I have to take the mophie case apart to intall the thunderbolt cable. This seems so incredibly STUPID. I suppose that Apple will invent a way to blue tooth the music into my car stereo so they do not have to let the battery case makers use their thunderbold technology!? I think somebody should be fired for this, look at what happened to the exec who was in charge of iPhone maps navigation system. Well the same thing should happen to the licensing aholes for the thunderbolt cable.


And I still have to plug in the new cable into the iTunes computer if I want to update to a new IOS, unless of course I want to take a chance and do an over the air update with a low battery charge NOT!


I am a stubborn ******* when I can not get something to work. like this wifi issue even if I do not plan on using regularly like many of you. I just think and believe that if something is suppose to work it **** well better work as advertised without having to cluge together paper clips, magic sauce, and gum.


As I was writing this I kept syncing, on the third attempt I had to shut down iTunes and start it back up. It appears that iTunes loses it's network connection to the iPhone, but at least I could resync after I brought iTunes back up. The bonjour browser shows the iphone5 as well. I wished this worked rock solid.

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wifi sync not working after ios6 update

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