wifi sync not working after ios6 update

The only way to fully verify on if that is not the issue causing the problem is to disable the firewall. If you have absolutely no "time out" issues during the WiFi Sync process, the security software is null and void. Make sure you have edited the firewall to make sure that iTunes and using WiFi sync will not be effected, even if you verify the issue doesn't persist without the firewall enabled.

What rules do I have to put into the Security software to insure it is allowing iTunes connectivity?

This should help

iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing

Choose the very last expanded option for Firewall settings.

Hi everyone here is my situation:

Win7 64

iTunes 11.0.2.25

iPad 2 ios 6.1.3

iPhone5 6.1.3

Router: Airport Extreme 802.11n (5th Generation)

I have some problems to use the wifi sync with my ipad 2 and iphone 5. If I start my itune, my 2 devices will show on itune and I will be able to sync them. But after some time (about 30 mins), the sync button on my iphone and ipad turn to grey. If I try to click the sync button on one of my devices in itune, is says looking for iphone or ipad and after a while the peripheral, just disappear from itunes. For the moment, to get the wifi sync work again I need to force the restart of the apple mobile device service and restart itunes. Then my devices will show up again after 1-5 mins and I will be able to sync over wifi again until "my sync now" button option turn to grey on my devices. Is there a way to avoid restarting the apple mobile device service and itunes to get the wifi sync work?

I've already tried to uninstall all the apple software and re-install them on my pc, delete all my itunes library folders and format my computer. Also tried to restore my iphone and ipad to factory.

Tried to disable my windows firewall and my kaspersky anti-virus to.

I'm running out of options, any suggestions is welcome!

Thanks!

Yes. Complain to Apple and they will tell you that you are not in a pure Apple environment or that it is the fault if your Internet service provider. They will NEVER air that it is their fault and would rather continue to waste tour time with troubleshooting. This will persist even if you escalate it to the Executive relations team. I am losing all respect for the company that I have invested a lot into. The fact that they ignore their valuable customers is becoming ridiculous. They would rather send an Apology to their Chinese customers and call them their number one priority.

Sorry for the bitterness of my response. It is undoubtedly an Applr issue. I have done extensive troubleshooting with Apple and they keep insisting in more troubleshooting and keep pointing fingers. I have also done extensive troubleshooting with the engineering team from Verizon Fios (my ISP) and they have proven beyond a shadow if a doubt that it is an Apple problem. When Apple was confronted they no longer respond to my request or return my phone calls.

This is just atrocious particularly for a company that everyone aspires to be like.

Man, stop dissing Apple! The fact that I can run iTunes 10.6.3 for like 4 days, with nearly 100% stability for my 3Gs, and then switch back to iTunes 11 and begin having massive issues immediately, and have nothing but trouble since then, all points to the fact that this is my fault and not something Apple has screwed up and refuses to admit. Installing iTunes 10.6.3 just somehow happens to turn my HP laptop into a MacBook Pro, through the magic of science.

Seriously, I wish I didn't have an iPad mini, so I could stay with the old iTunes. So far since switching back, I've been able to sync my phone a couple of times, usually only from iTunes, not initiated from phone, and haven't been able to sync the ipad at all yet over wifi now. Always greyed out on ipad, usually grey on phone, even when both devices show up in iTunes there is like a 10:1 chance that the sync will start, then stop with no error given, but the sync almost never completes.

The constant ping is just about the only trick left that I haven't tried. All others "solutions" fail within a day at most.

That will be be my next attempt to resolve.

What do you mean "stop dissing Apple"?

Apple should be "dissed" far more that it has on here.

It's an absolute disgrace that this issue has persisted for a year.

We are not beta testers.

The fact you can have near 100% success for 4 days is not good enough. You should have 100% success over 6 months.

He's being sarcastic.

Oh sorry then.

I was just in the process of waking up when I wrote it.

Brain wasn't yet in gear.

How do I get iTunes 10.6.3

I think I downloaded the windows version from www.oldapps.com, but Mac version is no longer available. I just googled:

download iTunes 10.6.3 "windows 7" 64.

But I got a 32 bit version. It worked fine on my Win7 64 bit laptop.

Just did a bit of searching, and it actually looks like apple allows you to download old Mac or windows versions of iTunes from their support page, but I couldn't find it by searching within Apple's site, only found through google.

Try these links:

http://support.apple.com/kb/dl1427

http://support.apple.com/kb/DL1575

http://www.oldapps.com/itunes.php?old_itunes=7800

No worries, it's cool!

Even I wasn't aware that I was being sarcastic until William Zeallor pointed it out.

Thanks William!

Thankx Al Chemy (;-)

You're welcome. Let us all know how it goes for ya. Worked near perfect the whole time for my 3Gs, but I just couldn't sync my ipad mini even with cable to the computer. Really, really regret returning to iTunes 11. Good luck!

I am still on 11.0 so far its working..but very slow.. I noticed that both the computer I am sync'ing with and the iPhone are both suppose to be on WIFI, however my computer is hard wired in, but it is working. For me it appears that my problem was a firewall problem and I had to tweak Vipre.