wifi sync not working after ios6 update

One characteristic of WiFi syncing for me was the lengthy time it took for iTunes to acknowledge my iPad. It CAN take up to 5 minutes (just yesterday, working on some nasty sync issues I was having, I launched tunes, didn't see the pad show up, went on to do some other things and 5-6 minutes later saw in the background it was doing a sync).

So 11.1 seems to be working more like how it SHOULD work regarding at least showing up promptly in tunes.

I never had problem with the iPad, but I did have problem with the iPhone 5 sos far no problem at all with ios7 and itunes 11.1

As a reminder isn't wifi sync only supposed to happen once in every 24 hours?

Isn't that iCloud you are referring to?

Hmmmm I thought many many moons ago I read that about wifi sync when it first came out.

I could be wrong thogh.

WiFi sync is also supposed to be every 24 hours, like iCloud, though you can override it by closing and restarting iTunes. It only enforces the time period if you leave iTunes open.

Okay, I believe you guys. Sadly, I leave iTunes open, yet I have never had a sync occur without my initation.

It is now working well for me. I had some basic issues at first which were resolved by restarting my Windows 8 PC and/or restarting my iOS 7 devices (as well as iTunes). I should also note that I restored my devices to install iOS 7--I did not perform an upgrade/update.

I am not sure where you get the information that it should work once in a 24hr period? It should work every time you plug in your device and you are connected to the same wifi network. You should also be able to manually triger it from Settings->General->iTunes WiFi Sync by hitting Sync Now.

My experience with wireless sync has been pretty good in the last few months, after learning how to stop and restart the Apple Mobile Device service if necessary, and making sure SyncServer was "approved" by my Norton Security.

With iOS 7, everything seems to be working perfectly...so far, and multple times a day. In fact, I don't even have to plug in to sync. iTunes sees my device and away we go.

Even after upgrading to ios 7, itunes 11.1 and Mac OS 10.8.5 wifi sync still does not work as intended. I have been in communications with Apple regarding this issue for approximately 9 months. They have implicated anything and everything but their own fault regarding this issue until I did extensive troubleshooting with Verizon FIOS to prove that Apple was in fact responsible for poor wifi sync. Their executive relations team forwarded the information to the engineers and Apple engineers conceded that it was in fact an Apple issue. Since then, Apple executive relations has communicated that their office will not longer provide any updates regarding the issue.

The following is a compiled report and conclusions from Verizon FIOS

Complaint-

Verizon FiOS customer in NY is having issues with Wake On LAN (WOL) connected to a Actiontec Gen 3 Rev I router (BHR). The customer has extensive Apple product most of the devices the customer has are connected wireless to his Airports or time capsule. The customer does not use the wireless of the BHR he only connects to Apple devices.

Partial EU list-

- 5 IPhones

- 2 IPod touches

- 3 IPad Mini’s

- IPad 4

- Time Capsule

- 2 or 3 Airport Extremes

- IMac

- LaCie Cloudbox

- Sonos

- Other devices not listed

Testing with the customer-

We attempted to test and remote into the customer to observe the issue. We did some packet captures with the customer and analyzed these there was no conclusive information. After discussing the customers setup with him we (Verizon and Actiontec) attempted to recreate the issue in our lab, this was successful.

Lab Testing

We recreated the issue by using the following

- IMac in share with ITunes running this device was connected wired and wireless

- IPad connected wireless

- HTC DNA connected wireless

Routers used for testing

- Actiontec Rev I

- Technicolor

- Netgear

- D-Link

Below is the finding in our testing

Below is a small portion of a Wireshark packet capture, looking at lines 56,57, 65, and 66 you will see Wake On LAN Protocol (WOL). These packets (WOL) are present in Sleep wired/wireless coming from the HTC DNA to the IMac using the following routers Actiontec, Technicolor, Netgear and D-Link. All tests using a non-Apple device to do the WOL passed all tests utilizing Apple devices to do the WOL failed.

Conclusion

Based on the tests and packet captures this is not a BHR issue. I did some research on various sites also (these must be taken with a grain of salt) and it seems that many people are complaining of this issue and it is not Verizon related. Bottom line this is not a BHR issue but appears to be a iOS and OSx issue. I will be contacting the Apple engineers tomorrow to discuss these finding, and see where we can go with it. The other routers used for testing were non-Verizon routers they were off the shelf from the big box stores.

The Verizon Engineers also used a pure Apple setup (i.e. only Time Capsule was used as a router) and once again it failed.

I feel that Apple is digging their head in the sand and their Executive Relations team has become very arrogant and condescending.

THIS WAS NEVER AN APPLE WAY.

I am not sure if this will help but , there was a known wake up on lan issue with AMD processors on a NIC card. and we had to change all of our cards to a intel processor based NIC cards. I presume you did all of the potential bios or uefi setting assuming they are used in your MAC. But if it is possible look at the NIC card and verify whether it is using an intel processor on the NIC card, if not trying getting a new intel based nic card.

My iMac has an intel processor.

The processor on the NIC card is the intel? I am not referring to the main processor!

I had a 2009 iMac. I upgraded to the latest model this January. Both have the same problem.