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iOS 6 WiFi option is GREYED OUT (unrelated to iOS 6 WiFi connectivity issues)

As reported in an earlier thread, since upgrading iPhone 4S from 5.1.1 to 6, the WiFi option is turned OFF and is greyed out/disabled. Have tried all combinations of hard/soft reboots, router resets, network settings reset, cleared cookies, etc. Nothing. The WiFi option is completely disabled.


WiFi worked fine prior to iOS 6. Now I can't turn it on. My wife's WiFi is fine, she can toggle on/off and hasn't had any other connectivity issues as reported by others.

iPhone 4S, iOS 6

Posted on Sep 19, 2012 6:02 PM

Reply
794 replies

Nov 6, 2012 8:01 PM in response to Trapdoresoth

It has to do with the phone temperature. I was having the same issue as you.

My Wifi and Bluetooth option was disabled (grayed out) for a few months. I tried

hard reset and I even reset my network settings in general. I also restored my iPhone 4's

to iSO 6 because I had 5.1.1 when I had this issue. Now I am on iOS 6.0.1


You need to leave your phone somewhere that's cold.

In a freezer for example:


1. DFU mode. Hold down the sleep/home button till phone is completely off.

2. Leave phone in freezer for 20-30 mins.

3. Turn phone back on and check.


This worked on iPhone 4S so far. I am not sure about the older models.

Nov 8, 2012 12:35 AM in response to Kenishialala

I tried this freezer trick as well. I was UTTERLY surprised that it actually brought Wifi back.

As @Kenishialalamentioned, it lists the networks but can't connect. Later it won't list any networks anymore. This was fixed on my particular iPad by resetting network settings. Again.

Wifi works now, even after rebooting, airplane mode, etc. BUT... Bluetooth does not!

When I select Bluetooth I get a spinning wheel. Nothing more. Rebooting, DFU rebooting, resetting settings, none of these work.

As a last resort I could try to completely restore the iPad, again. Maybe updating it to 6.0.1 with Wifi/Bluetooth not working broke something?


What a strange problem...

Nov 8, 2012 9:54 AM in response to Trapdoresoth

Wow! 17 pages of people having the same problem as me! Glad I'm not alone. Tried everything people have suggested, except for putting the phone in the freezer. Not going to do that even if it is supposed to work. Sadly, it's off to the Genius Bar to see what they can accomplish. It seems that the only viable solution I've seen so far is a hardware replacement in lieu of a software fix. 😟

Nov 8, 2012 10:06 AM in response to Azee_

This "Freezer Therapy" just doesn't make sense to me!


For one, the problem was not triggered by temparature. It was an after-effect of a software upgrade and as such I consider it reasonable to conclude it is a software problem. What Apple needs to do is to find the bug, fix it and release another upgrade or a patch. So far, they haven't exhibited a customer-friendly reaction time on this challenge.


I congratulate those who got their handsets replaced. However, that's not a sustainable solution and the wait is dragging. It's worse that Apple hasn't deemed it fit to make a statement that rekindles customers' expectations. They probably are "working hard" at it, but then, when you wink in the dark, you are the only one who knows what you're doing. Trust me, it's beginning to feel like Apple is too sure of its place in the industry.

iOS 6 WiFi option is GREYED OUT (unrelated to iOS 6 WiFi connectivity issues)

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