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Antgeez Author

Level 1

6 points

After updating to iOS 6 iTunes Match does not load my music

iOS6 updated no problem on my iPad. All other apps working fine (although when are Google releasing YouTube and Maps! 😕)

I activated iTunes Match which was working previously fine, yet after upgrading to iOS6 all I get when I get when I go into music is the main screen with a picture of a cloud and an empty loading bar underneath. I have left this for an hour or so with no change.. I appreciate I have A LOT of music but this isn't right!

I have tried turning match off and back on, also rebooted the iPad but it has made no difference. Any one got any further suggestions.

iPad (3rd gen) Wi-Fi, iOS 6

Posted on Sep 20, 2012 3:05 AM

177 replies

Sep 20, 2012 12:03 PM in response to Antgeez

i don't know what i did, but now it works.

😮

pkaiman

Level 1

0 points

Sep 20, 2012 12:37 PM in response to roycheled

I did a painful complete restore of my iPad and all 17,000+ songs are now ready to play via iTunes Match. I put off the restore as long as possible, but in hindsight I should have done it right away.

Sep 20, 2012 12:43 PM in response to Antgeez

I finally had success getting my iTunes Match back by doing the following:

1) Turn off iTunes Match under Settings --> iTunes and App Stores

2) Force close Music

3) Open Music and delete any songs that still show up. You can also do this through iTunes syncing once you disable iTunes Match on the iOS device

4) Restart the device

5) Turn on iTunes Match

Not sure why it worked but it seems to have restored it to my iPhone 4S and The New iPad.

Sep 20, 2012 12:50 PM in response to Jager13579

This didn't work on mine since all of my songs are last as 0:00 and cannot be deleted.

Ordnas

Level 1

0 points

Sep 20, 2012 12:55 PM in response to Antgeez

Hello from Italy.

Same issue with iPhone 4. I tried everythnig even sync with iTunes. It appears as the list if what I had in Music remained in the App. Under settings / usage Music is empty, if I enable Match it begins to download "something" but at the end (when the App do not crash) I'm again with them list with empty titles and leght of 0:00. A restore of settings didn't also help...

I want my music back!!!

Sep 20, 2012 12:59 PM in response to theresafromedgewater

Have you tried doing it through iTunes? Once iTunes Match is off, manually make sure all the music is off (I would suggest doing seletive music sync and making sure all boxes are unchecked below for albums, songs, etc.) and hit sync. It should delete everything leaving you with no list in the Music app. You can confirm everything is gone once you open the Music app again and it says it can't find any songs.

Ordnas

Level 1

0 points

Sep 20, 2012 1:02 PM in response to Jager13579

From iTunes on the Mac I tried to delete everything. But sometimes I got "Error syncing with iPhone" or it shows no music data is on the device.

sink

Level 1

73 points

Sep 20, 2012 1:35 PM in response to Antgeez

I'm having the same issue too. Funny thing is that it's bigger than that just 0:00/no songs issue:

I turned off iTunes Match in the iPhone settings
I force quit the music app
I tried to reopen the music app and the app crashed (repeat 3 times)
I restarted the phone
After restart, the iTunes Match setting was automatically toggled to "on"
Repeat all of the above and see it replicated

I guess it's time for a restore...

Antgeez Author

Level 1

6 points

Sep 20, 2012 1:45 PM in response to Antgeez

Found a solution on another thread.. It actually worked!

1. Download and install iExplorer http://www.macroplant.com/iexplorer/

2. Plug in iPhone first, then open iExplorer

3. Delete the iPhone\Media\iTunes_Control folder (you can copy it to your laptop, just in case)

4. Reboot the iPhone

5. Turn on iTunes Match in settings.

6. Start Music app

Phill85

Level 1

9 points

Sep 20, 2012 1:54 PM in response to Antgeez

So is this working for everyone??

wvu22

Level 1

0 points

Sep 20, 2012 1:58 PM in response to Antgeez

YES!!! Antgeez! It worked!

sink

Level 1

73 points

Sep 20, 2012 2:14 PM in response to Antgeez

I'm a little worried about downloading random software... anyone (with any postings on the forum) tried this?

No offense, Antgeez, I just don't see that you've been a regular contributor!

Phill85

Level 1

9 points

Sep 20, 2012 2:17 PM in response to sink

Uh I don't know now... I just downloaded it and im about to delete the itunes controll folder... I'm scared now! :-/

Sep 20, 2012 2:22 PM in response to Phill85

Copy the folder to your desktop first just in case. Worked for my ipad 2, now for my iphone 4.......

wvu22

Level 1

0 points

Sep 20, 2012 2:24 PM in response to Antgeez

I did it and it worked! I did not back up the file. The only thing I noticed is that when I plugged my phone back in my work computer treated as a new iphone and iTunes launched. I'll see what happens when i get home and plug it into my Mac that I usually sync to.

After updating to iOS 6 iTunes Match does not load my music