iPhone 5 wifi issues
My iPhone 5 connects to wifi networks and remembers them, but receives absolutely zero data through the network. LTE and 3G no problem... Off to the repair shop (after 3 hours of ownership...) or any ideas??
iPhone 5, iOS 6
My iPhone 5 connects to wifi networks and remembers them, but receives absolutely zero data through the network. LTE and 3G no problem... Off to the repair shop (after 3 hours of ownership...) or any ideas??
iPhone 5, iOS 6
My gripe is that I'm using Apple's Airport Extreme. On each boot of the phone I'll get connected for what amounts to a single download of a web page and then it goes into limbo until I reboot the phone. I'm fully connected with an IP address with decent signal strength too.
Just an update -- turning off WPA encryption appears to the resolve the issue. I'm now able to connect with a reliable connection using my Airport Extreme's guest network with WPA turned off. Hopefully this gets resolved soon.
thats weird lol ive had to change router settings from wep to wpa for mine to work and added the router name manually on my iphone 5 now it works fine,before if i turned phone off then on i had to put key back for wifi all the time
Alright, just went to the Apple store. They confirmed that the issue regarding poor network performance on WPA/WPA2 protected wireless networks is a hardware issue. They swapped my black iPhone 5 16GB for a new one, and the new one works flawlessly on protected WiFi.
I suggest people that are experiencing this issue visit an Apple store close to them as soon as possible, because replacements are limited.
this is quite a depressing prospect!
We have 2 iP5's and they have the same behaviour dropping wifi on a BT Hub 3 using b/g/n and WPA/WPA2 on Channel 11, never had issues before.
It's possible BOTH have a h/w issue but that would be quite bad luck!
Unfortunately no. I spoke to a senior Apple support specialist about the issue. She said that neither she nor I could call to confirm that they have the requested model in stock at a specific store.
Edit:
Also, my Apple store is about 5 miles from my house. Yours is significantly further. I would try calling Apple support and getting a senior support specialist on the line to assist you (the first line of support is bad, but they'll transfer you if you're persistant). There are replacement iPhone 5s in the back of the stores. For your situation, they might just be able to find something that works for you.
My issue: Connection to router would just spin the waiting wheel and never connect.
I was able to get this to work for me following John Laury's recommendations. Basically I switched my router from DHCP to static IP address assignment. I now can connect without issues, including turning on WPA2 or opening the network. I also tested in Airplane mode with wifi on just to make sure it wasn't my LTE connection that I was seeing. Obviously this is not a permanent fix, as other networks I would like to join may have DHCP on - which is very typical for public WiFi. But as John mentioned, seems software related.
I still have a hard time believing this is a hardware issue since older devices upgrading to iOS 6 appear to be having problems as well.
I setup a third wireless network in my house with an extra AP and configured it open/no encryption. Both of my iPhone 5's connect and work just fine using this network.
Other devices upgrading to iOS 6 appear to have a problem connecting to the wireless network. This thread describes people experiencing problems with data packet loss on WPA/WPA2 protected WiFi networks with the iPhone 5 specifically. It is not a widespread issue. Many iPhone 5s have no problem transferring data through protected WPA/WPA2 protected WiFi (including my new replacement iPhone 5).
What probably happened:
Apple was shipped some faulty wireless chips from the manufacturer.
Could this issue be fixed with software? Probably, since WPA/WPA2 can be implemented entirely in software and the chip performs fine on open wireless networks. I wouldn't expect an update too soon though.
I don't think older devices are experiencing the EXACT same issue that iPhone5 users are. Meaning, the problem that you are reffering to is related to an Apple Website glitch where you needed to change the HTTP Proxy settings or disable/enable the Wifi.
Our issue (iPhone5) is related to the lack of Wifi connectivity when WPA2 is enabled, if you try with out it... it works ok.
I'm also hoping is a software glitch that could be solved with an update. Good Luck finding another iPhone5 to replace with.. is just out of stock everywhere.
Ok, This is interesting:
When the iPhone5 start loosing network packages over WPA2. If you turn off Wifi-> then Deactivate "Notes" from iCloud -> Activate Wifi again... then, the iphone5 starts browsing normally.
Now, if you immediatly go back to iCloud and enable "Notes" then go into Notes, click on "Accounts" and choose iClould. Double-tap the home icon and go immediatly to Safari and try to surf the web.. RESULTS: DATA PACKAGES LOSS!!!!
Yes, there are two seperate wi-fi issues, one of which was fixed by apple yesterday. However, I thought I had seen people who had upgraded older devices reporting the second issue w/packet loss on WPA2. I'll look again.
Could not reproduce this on my end, still lose wifi once I reconnect to wpa AirPort Extreme.
I am thinking this is more likely hardware related as I am no longer able to even get a little bit of a connection before it drops out.
I will share with you for FREE what I paid $40 smackaroonies for!! I contacted NETGEAR for help with my WIFI ROUTER, problem solved!! It was the simplest grade school technique I ever seen! Biggest problem was understanding the guy over the phone, they are in INDIA!! Ready to fix this?????? Here we go: In your ROUTER settings, change the login/access ID Name used for devices to find the router... EXAMPLE: Instead of "Wingstat7" change to "Wingstat07" and then FIND the WIFI on all your devices. You can use the same password if you want. My guess is that factory settings in most routers are predetermined to block or deny certain devices after a certain amount of time and or when NEW devices are added. They wanted a 6 month service contract and to monitor my system for me... from INDIA!! DECLINED!! Hope this helps ;-)
Since my initial post, couple of my friends have iPhone 5's and are expriencing the same problem they popped over my house and I tested theres on WPA same problem, on WEP works perfect.
Must be software?
iPhone 5 wifi issues