iPhone 5 wifi issues

Hi Guys,

See my post on page 12. I truly believe this to be a hardware issue. I had my iPhone 5 replaced and did not change anything in my router settings and it's working fine. My wife's i5 has worked on our network since day one. I'm thinking that there's been a batch of phones shipped here that had faulty chips in there causing the wifi problems.

Get a replacement from the Genius bar and hopefully that resolves your issues. It worked for me. Good luck!

As said earlier, I too am having wifi issues. Took the phone into the retailer where I purchased the phone this morning.

They said that I am the only customer so far to have this issue, however he showed my their demo model, which picked up around 15 different networks, all with full signal strength. Mine picked up 4 networks, with either 1 or 2 bars of strength. Also my 4 picked up all the networks, which is running iOS 6

The guy in the shop seems to think it's a hardware issue, however, they have no stock to replace.

Find it difficult to understand that it's a software issue as 2 identical phones are poles apart.

Also, why should I mess about with router settings? This thing should work straight out of the box, plus, I use a lot of different networks, eg Girlfriends place, and friends and families networks, not to mention the work network ! I'm sure my companies IT department are going to be very accommodating to change security settings. NOT !

Appointment booked tomorrow at my nearest Apple store, so will be interesting to see what they say. They were unwilling to tell me if they have stock, plus its a 100 mile round trip, I'll not be happy if something isn't sorted by this time tomorrow.

Where exactly in my post do I say I'm a Republican, or that I was voting for Romney? If you had pidgeon hole me into a particular party, I'm Libertarian. So that pretty much nulifies your entire previous post.

Hi everyone,

possable fix

I've also been having trouble connecting to my home wifi network, I have 2 iPhone 5's and both didnt want to connect to wifi, would say "unable to connect" I tried everyting I read here, from changing passwords, chanels, you name it. I even made a appointment at a apple store to have the phones exchanged, thinking it was a hardware/software issue. Anyway long story short.

the fix

I had to reset the router to its factory reset!!

thats right, why didnt I think of that earlier? I don't know. But it really works. I hope this helps anyone, please let me know. thanks for the tips everyone. i'll keep researching.

My problem....iphone 5 won't accept my network password that is otherwise working fine on my iphone 4, ipad, imac and mac laptop [this may have been posted previously but I'm not going thru 18 screens of submissions]. None of the network settings are populated either. Others having this issue? Any ideas? Or should I just go back to Apple and get a new phone?

The nano sim comes preinstalled in the phone. The phone can activate itself over wifi or cellular. Actually, as of yet, I haven't removed it, so I haven't even seen it yet, but it's working as far as authorization to use the AT&T network goes, and that's all it really does.

John Laury wrote:

The nano sim comes preinstalled in the phone. The phone can activate itself over wifi or cellular. Actually, as of yet, I haven't removed it, so I haven't even seen it yet, but it's working as far as authorization to use the AT&T network goes, and that's all it really does.

thank you so much this helped a bunch 🙂

Looks like same issue here. This seems nothing to wireless router.. seent his issue with my Netgear router, pretty new.. all my other devices connect and have no wifi-drops... trying to buy a new router and see what happens... WNDR3400 dint help...

suggest a new router to try.... or the wireless routers that already seen this issue...

I went to the Caroussel ** Louvre's Apple Store in Paris and they swaped it. So far, no WIFI problems anymore. I just can advise you to do the same if you can.

Good luck to everyone who can't go ton an AS.

I have rung apple care, after over 2 hours on the phone and being passed higher and higher they confirmed i need a new handset (my second replacement)

Good luck guys and test before you leave the store!!

Regarding the antenna grip, remember that Steve Jobs showed us proof that all phones will have issues of held a certain way. This is why phone manufacturers try to place the different antennas in places that minimize the user interfering with them.

I always hold my phone at the bottom and still experienced the WPA2 (AES) issues. Antennagate was an unnecessary fear-driven media exercise, so I'd caution everyone to properly vet this problem before we jump to any conclusions. The biggest question now is whether it is software or hardware based.

We were having the same times of issues in the IT department at work on Friday. What seemed to fix this issue was going into Settings, General, Reset and Reset Network Settings. After that you just reconnect and it will often work. I thought I would share if it would help anybody.

Just spoke with iPhone AppleCare and they are definitely aware of the problem and Apple engineers are working on it. I asked if it was hardware or software related and she said the WPA2 issue seems to be software based and the non-connecting issue may be hardware based, but that they are still trying to identify the cause.

I was having this issue. Took it to the Apple Store in Salt Lake City and it was replaced with no hassle. Phone couldn't pick up the wifi in the store, and the Genius helping me said the phone's firmware was crashing too. Just got home, and the new phone connected to my home router using WPA with no issues. Short story: take it to Apple and get a new phone.

I too have slow wi-fi issues, but mine is a tad different from reading posts from many others. My iPhone 5 gets 3Mbps down using wi-fi, but anywhere from 26-42Mbps up. My router is using WEP security; I've reset both the router and my iPhone 5 but no joy. Does this sound like a hardware issue? I wasn't 100% as I'm getting speedy upload speeds...