iPhone 5 wifi issues

My iPhone 5 connects to wifi networks and remembers them, but receives absolutely zero data through the network. LTE and 3G no problem... Off to the repair shop (after 3 hours of ownership...) or any ideas??

iPhone 5, iOS 6

Posted on Sep 21, 2012 2:22 AM

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4,660 replies

Sep 29, 2012 1:08 AM in response to tobifs

GUYS & GALS



You won't BELIEVE THIS, but here's my story:



When i get my iphone 5 with IOS6 to connect with my wifi Netgear router WGT624 v3 for the very first time it fail!! But, before that I have no problem with wifi on my iphone 4 IOS6 or iPad. OK that's strange, so i went down to the street and purchase a new model Netgear N600 and guess what? It works!!!! I have no issue or whatsoever wifi problem which i currently have with my iphone 5!!! I suspect it got to do with the hardware version! Now that is a BAD APPLE 😟

Sep 29, 2012 1:13 AM in response to tobifs

iPhone 5 net gear router wifi is on and off if u take a look at ur wifi icon while using your iPhone u will see it wifi icon off lte icon on over and over and over


Had to set it to wep to even connect at all


Please apple iOS 6 is buggy as **** we need updates ASAP I don't have unlimited data so this wifi issue is only good for greedy *** AT&T and Verizon as they will love the overages while or wifi is broken

Sep 29, 2012 1:49 AM in response to tobifs

Same here. Iphone refusing to connect to home or work wi fi after ios6 update. As a result of the threads on this subject and tech advice over the phone from Apple the following actions have been taken without success.


Restore iphone from new.TWICE !

Change network settings on router.

Remove passwords from router.

Restore old settings and password on router.

Remove network settings from iPhone.

Switch on and off various toggles on settings.


My IPad which has not been updated to IOS6 works fine whatever I have done. Therefore this must be IOS6 problem. Where do I get a refund Apple ?

Sep 29, 2012 2:33 AM in response to cesarinho

Something really weird is happening to me. Connected to a WPA2 network and i get very fast speeds from speedtest.net. But everything related to apple( itunes, appstore,podcasts) is very very slow. Last night the stores would not even load. i did a restore with itunes and everything is back now but the more i use it the more is slows down. Please fix this Apple. Its unacceptable.

Sep 29, 2012 3:24 AM in response to tobifs

Same problem here in Norway... a brand new ASUS RT-AC66U router with WPA2 and AES, and the iPhone 5 loses it's network connection in a couple of seconds. It can reconnect later, but for a short time before it stops again.

I'm running my router at WPA-Personal and TKIP now, and then the iPhone 5 has stable network conn.

But it's sad to use that on the router, when it's limited to 54mbps when using those settings...

Please advise, Apple! 😠😟

Sep 29, 2012 4:35 AM in response to tobifs

Could only get wifi signal when i was standing next to my router if i walked away more than 10 feet it would drop out.

Had my visit to the Apple store today, Tried telling the lady it was NOT a software isuue, she kept saying it was she did another restore gave it back said it should be fine. I checked and same issue, phone now changed for a new one and all good.

Sep 29, 2012 5:09 AM in response to Braccobaldo

Same here.... and there's somebody who spent 959 euros!!

Can't surf the web in any way connected to my AirPort Extreme last model, works great with Telecom Italia Router (the long one nlack and white), works very slow with the Telecom Italia router all white and short (new model).

First we had problems with the new ipad (no switch between 3G and Wifi networks) now with iPhone 5...

We are all Apple beta testers!


Very disappointed. Also yesterday I went to pick up my iPhone 5 black, and it was scratched in the top metal part. Swapped with a white one after a big discussion with the TIM employers.


Steve, I miss you a lot!

Sep 29, 2012 7:48 AM in response to Louis Trapani

You can solve your wifi issues pretty easily.


1) Go into Settings

2) Go into WiFi

3) Tap the blue arrow next to the wifi network you prefer to access

4) You will see various numbers and settings listed. Take a screen shot to capture that information for future reference if you need to reenter it later by simultaneously pressing the on/off button and the circle button. The screen shot will save to your Camera Roll.

5) Delete the numbers to the right of DSN. Enter 8.8.8.8 or 8.8.4.4. One of those should fix both wifi connectivity and download speed.

6) If this does not work, reenter the original DSN numbers you captured with the screen shot and set up a Genius Bar appointment.


Good luck! I did this fix and have had no problems with dropped signals and blazing fast speeds. The 8.8.8.8 works best with my network.

Sep 29, 2012 7:51 AM in response to Kurt Shriner

You can solve your wifi issues pretty easily.


1) Go into Settings

2) Go into WiFi

3) Tap the blue arrow next to the wifi network you prefer to access

4) You will see various numbers and settings listed. Take a screen shot to capture that information for future reference if you need to reenter it later by simultaneously pressing the on/off button and the circle button. The screen shot will save to your Camera Roll.

5) Delete the numbers to the right of DSN. Enter 8.8.8.8 or 8.8.4.4. One of those should fix both wifi connectivity and download speed.

6) If this does not work, reenter the original DSN numbers you captured with the screen shot and set up a Genius Bar appointment.


Good luck! I did this fix and have had no problems with dropped signals and blazing fast speeds. The 8.8.8.8 works best with my network.

Sep 29, 2012 8:09 AM in response to tobifs

Hi... Entering DNS settings is to be considering a bandaid fix to the problem at hand. This is "not" a solution to a problem.


I've logged this to Apple as a BUG Report over the phone and also to their online team.


As for the Genious Appointment session, well you can forget about the Sydney CBD one, i had to walk out otherwise i'd be laughing at their manager at the time whom i was dealing with. His comment was "if it works in the apple store, then there is no fault"


Another Apply guy there, i asked whether he actually read the APPLE forums to see if he was aware of these issues, and he said no he doesnt read them.


Im amazed their own staff dont even read their own support forums etc about whats going on with their own technology.

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iPhone 5 wifi issues

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