iPhone 5 wifi issues

Eric Maier>>>. Have guys at your office check if they have physically close Access-points (APs) set to non-overlapping channels - 1, 6, 11........looks like the iPhone 5 needs 'silk or satin sheets :-)'

Ugh no. Have you tried fix #1382 manual DNS server entry? Router settings are a rabbit hole. Sorry, I appreciate your input but manually setting the channel of your WAPs is not an acceptable fix. This is Apple gear, not a $100 grey market no name Android tablet.

Having the exact same issues. Just submitted the following to Apple.

Horrible wifi downstream.

Wifi: ~80 mBs

LTE: ~3400 mBs

Hardware:

iPhone 5 64GB Verizon (13.1 carrier version)

Time Capsule (3rd gen dual-band)

Things tried to resolve:

Change WiFi channels (all of them)

Both 2.4Ghz and 5Ghz

Disabling security

Manually setting 802.11n only

Resetting network settings on iPhone

Manually setting DNS

Disabling celluar

Disabling only LTE

Giving the iPhone a stern look and telling Siri what I really think...

Please resolve or advise. I've read in the community forums that people have swapped their device out for another one and the new one works fine, although it's a hit or miss.

I would rather not have to do that, but it does sound hardware related.

I also tried changing the network name, but didn't think it to be relevant. I could also try standing on one leg and sticking my tounge out. Seems about the same usefulness to me.

I got my iPhone 5 64/Verizon on Saturday, and noticed absurdly slow performance on my WPA2-AES network (cisco/linksys e3000). Like 10-20 kbps downloading apps from the app store; somewhat better for short things like browsing.

Went to the Apple Store for a 2010h appointment; left at 2130h with a replacement phone (their only one), but had to explain to the Genius the difference between unencrypted wireless ("which is secure!") and WPA2-AES. They had a "GR Test" network with WPA2-AES running both 2.4 and 5GHz in the back, but it wouldn't reach the front of the store (Apple Palo Alto University Ave).

The replacement phone has exactly the same problem. I've got 6GB of data on Verizon, so I'll just turn off wifi on the phone for now, wait for 6.0.1, or at least for some more clarity on whether a replacement will fix. I might whine to Apple too in the interim, but I don't see any good solution.

I'll probably grab a more configurable AP (e3000 running linksys firmware isn't), so I can test TKIP vs. AES, other wireless settings, etc., but I don't really want to do Apple's job for them this time. Wifi and Maps both are substantially worse on an iPhone 5-iOS6 than on an iPhone 4-iOS5; I'm astonished that Apple let this ship.

Everyone is talking about wifi issues being a hardware problem but my iPad 3 and iPhone 4 worked just fine until I updated to IOS 6, then everything fell apart! I have the same issues as everyone else - variable speed when on Internet along with dropped connections. Sometimes it looks like I'm connected but nothing happens other times I get a message saying couldn't connect. My new - less than a week old iPhone 5 is the same.

I have spoken to apple who will give me a new replacement iPhone 5 and I can send in my iPhone 4 and iPad 3 for repair, but what's the point? If its an IOS issue it probably won't solve anything, neither will messing about with router settings etc. The items should work out of the box, like any other phone, tablet etc. All my other gear, laptops etc work and always have, just like my apple gear until IOS 6 came along then everything fell like a house of cards.

Apple know they have a problem with wifi and I'm sure they know its caused by IOS 6 but they will never admit to it. Until they have a fix in place.

So I will be leaving my router setup alone, I tried some of the fixes mentioned in this forum, none worked. I'm currently staying in a lovey hotel on the isle of Harris Scotland and I can't connect properly here either, but I'm sure that if I were to ask them to change their settings to accommodate my apple gear I would be politely told to *#%? Off!

Ho hum. Who cares if it's hardware, firmware, or software. I have 6 other iOS devices that work flawlessly with my wireless networks. 4 of them on iOS 6.

Apple owes you a machine that works without jumping thru any hoops. That's why we paid the premium.

If your issue is AES connectivity, return the thing. Not enough of us on the radar to fix it by update.

Return, return, return. That willl get their attn, these posts wont.

I just had an interesting conversation with Apple Phone Support. I told the guy the phone was having wi-fi problems and he grunted. Then, he told me to restart the phone ---- and that that should fix everything. Spoiler: it didn't. Also, it works on my home Airport 802.11n network, but not my work network. The home network is WPA2. I'm not sure about the work network. The odd part is it says I have full wifi bars --- just nothing is going through, or it loads half the page. Oh and also I have a replacement device from Apple with the issue. The first phone messed up calling and wifi. Now, "4G" (HSPA+ AT&T) works but Wi-Fi is messed up (at my work). Online it says to change DNS to 8.8.8.8 (Google DNS) which did not work for me. I'll see if the HTTP Proxy: "Auto" setting works. It's an AT&T iPhone 5 32 GB Black.

tobifs wrote:

My iPhone 5 connects to wifi networks and remembers them, but receives absolutely zero data through the network. LTE and 3G no problem... Off to the repair shop (after 3 hours of ownership...) or any ideas??

I understand it might be software related. I'm open to anything that is fixable / replaceable. Swapping hardware is more appealing as it's an immediate option, even if it's not guaranteed to resolve it. If it's OS related, however, I would expect any network changes to not offset the issue entirely as people have noted. At least I would expect to see some kind of pattern and not everything from changing router firmware to disabling security and renaming the network.

Sadly, I won't mention it at work either as I know for a fact that they'll tell me I'm holding it wrong >.>

Really frustrated by this ****** wifi bug.

Have been trying everything i can for the past week and nothing works.

Isolated the problem to the encryption. Once i enable "TKIP encryption" on the router the phone connects beautifully. LTE and 3G is perfect.

But once i reach my office (some ?unknown encryption probably WPA2) the wifi signal drops after 1-2 minutes every single time.

Sigh... i've really lost faith with Apple this time. Was actually deciding between the Galaxy S3 and iPhone 5 and it seems this time i've made the wrong choice.

Spent a couple of hours on the phone with Apple last night. Reset, reboot, set up as new phone, duf, etc. They had me do everything but take it apart myself. Still not fixed. Now I am tired from staying up past my bedtime and even more crabby. 1st call was general customer service, 2nd call was a senior advisor. Now the engineering department is next. My issue seems to be AES related also. Now I am drinking coffee and wondering if I have entered the twilight zone. I have bought nothing but Apple for years. I have now been awakened and i am starting to like the Samsung Galaxy commercials even better. My brand loyalty is reaching its tipping point.

I've been having the same issues as described here on my iPhone 5. Messed around with loads of router, DNS and other settings but there is no sweet way that this is acceptable support from Apple! Fine for a temporary fix, but I'm not going to go around asking people to change to change their router setup such that I can connect properly: "Exceuse me, would you mind changing the encryption setting on your wireless router please? It's just that I have an iPhone 5 and the World must revolve around it..."

There's no Apple store where I live so it's going to be a pain for me to get a replacement if it is a hardware problem!

P.s. Apple, for every one person posting on here there's probably at least a hundred who have not.

I had this problem http://www.youtube.com/watch?v=PeaFXKvFPbY (weak WiFi signal) whith the first iPhone that I recieved - it was made in 37th week. Got replacement yesterday (from 36th week), the WiFi signal was finally like it should be, but I had slow connection - under 1MB/s at first. Today everything is working great:) I've got full WiFi speed and full signal in the whole flat like I used to have with iPhone 4:)

I went to Version yesterday and ask could I get my iPhone 4 back with my unlimited data and they told me no .. Would love to know how you got your back. Could you please let me know. My 14 days is running out.

has there been anything official yet from Apple on those issues? been battling with it for a week now as well and all troubleshooting had led to no permanent fix. iphone5 on IOS loses connections to WPA2 secured WIFI quickly and needs a disable / enable cycle on the WLAN option to reconnect and see some traffic (for 1-2 mins maybe, then same procedure needed). We have 2 iphone 4's in the same household and they have no issues on IOS6. Should I vouch for a hardware replacement from my German provider?

Mine will connect if I am on top of the access point but quickly loses the connection. Can't even see access points at work or the hotel. I did a restore, reset and said several prayers to the Geek God but none of that helped. I am taking it back to the apple store today for the Genius to fix it or replace it.