iPhone 5 wifi issues

My iPhone 5 connects to wifi networks and remembers them, but receives absolutely zero data through the network. LTE and 3G no problem... Off to the repair shop (after 3 hours of ownership...) or any ideas??

iPhone 5, iOS 6

Posted on Sep 21, 2012 2:22 AM

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4,660 replies

Oct 2, 2012 5:48 AM in response to tobifs

Had the same problem with the iPhone 5 here in Italy.


Got it on Friday, the day it was relased, got home and picked up my wifi network created by my timecapsule, but the speed was horribly slow both in 5ghz and 2.4ghz (my 3g connection was even faster!!!) while the iPad 3 and my girlfriend iphone 4s were doing great all on iOS 6.0.


Got the iPhone replaced today directly via Apple and....still no luck, exactly the same issue as the previous one.


Don't know if it might be an hardware problem (two iphones out of two? very weird...) or a software problem with the new wifi chip installed in the iPhone 5....


Don't know if I should call back apple or wait for an update....

Oct 2, 2012 7:01 AM in response to qkpham

qkpham, I am on my second one now. Here's the info on both phones.


Serial number: DNPJ70P6DTTP
Name: iPhone 5 (GSM model: AT&T and Canada)
ModelCode: iphone_5
Model Number: MD635
Group1: iPhone
Group2:
Generation: 7
Machine Model: iPhone5,1
Model introduced: 2012
Production year: 2012
Production week: 33 (August)
CPU speed: 1.3GHz
Screen size: 4 inch
Screen resolution: 1136x640 pixels
Colour: White
Capacity: 16GB
Factory: DN (China, Chengdu - Foxconn)



Serial number: DNPJC9B1DTTP
Name: iPhone 5 (GSM model: AT&T and Canada)
ModelCode: iphone_5
Model Number: MD635
Group1: iPhone
Group2:
Generation: 7
Machine Model: iPhone5,1
Model introduced: 2012
Production year: 2012
Production week: 36 (September)
CPU speed: 1.3GHz
Screen size: 4 inch
Screen resolution: 1136x640 pixels
Colour: White
Capacity: 16GB
Factory: DN (China, Chengdu - Foxconn)

Oct 2, 2012 7:12 AM in response to Zanga

Serial number: ********QDTTR

Name: iPhone 5 (GSM model: AT&T and Canada)

ModelCode: iphone_5

Model Number: MD637

Group1: iPhone

Group2:

Generation: 7

Machine Model: iPhone5,1

Model introduced: 2012

Production year: 2012

Production week: 32 (August)

CPU speed: 1.3GHz

Family name: Become a pro user to see this information. (sorry)

Screen size: 4 inch

Screen resolution: 1136x640 pixels

Colour: White

Capacity: 32GB

Factory: DN (China, Chengdu - Foxconn)


PUT YOUR SERIAL NUMBER HERE:


http://www.chipmunk.nl/klantenservice/applemodel.html/

Oct 2, 2012 7:17 AM in response to mccosha

Cheers mate, here the info regarding my 2nd iPhone 5:


Serial number: *******HDTWG

Name: iPhone 5

ModelCode: iphone_5

Model Number: MD299

Group1: iPhone

Group2:

Generation: 7

Machine Model: iPhone5,1

Model introduced: 2012

Production year: 2012

Production week: 37 (September)

CPU speed: 1.3GHz

Family name: Become a pro user to see this information. (sorry)

Screen size: 4 inch

Screen resolution: 1136x640 pixels

Colour: Black

Capacity: 32GB

Factory: C3 (China)

Oct 2, 2012 7:21 AM in response to Zanga

Here's mine :


Serial number: xxxxxPF39C

Name: iPhone 5

ModelCode: iphone_5

Group1: iPhone

Group2:

Generation: 7

Machine Model: iPhone5,1

Model introduced: 2012

Production year: 2012

Production week: 35 (September)

CPU speed: 1.3GHz

Family name: Become a pro user to see this information. (sorry)

Screen size: 4 inch

Screen resolution: 1136x640 pixels

Colour: Black

Capacity: 64GB

Factory: C3 (China)

Oct 2, 2012 8:09 AM in response to mccosha

mccosha:

Serial number: F17**************

Name: iPhone 5 (GSM model: AT&T and Canada)

ModelCode: iphone_5

Model Number: MD636

Group1: iPhone

Group2:

Generation: 7

Machine Model: iPhone5,1

Model introduced: 2012

Production year: 2012

Production week: 38 (September)

CPU speed: 1.3GHz

Family name: Become a pro user to see this information. (sorry)

Screen size: 4 inch

Screen resolution: 1136x640 pixels

Colour: Black

Capacity: 32GB

Factory: F1 (China, Zhengzhou - Foxconn)

External link: Technical specifications by apple-history.com

External link: Repair guide by iFixit

Uitbreidingen: Uitbreidingsmogelijkheden van dit apparaat

Oct 2, 2012 8:22 AM in response to C4RLOCO

Here's my phone info. Slow wifi is the issue.


Name: iPhone 5 (GSM model: AT&T and Canada)

ModelCode: iphone_5

Model Number: MD634

Group1: iPhone

Group2:

Generation: 7

Machine Model: iPhone5,1

Model introduced: 2012

Production year: 2012

Production week: 37 (September)

CPU speed: 1.3GHz

Family name: Become a pro user to see this information. (sorry)

Screen size: 4 inch

Screen resolution: 1136x640 pixels

Colour: Black

Capacity: 16GB

Factory: C3 (China)

Oct 2, 2012 8:29 AM in response to Zanga

What? My conclusions? Well, Once I got my new replacement and I saw it worked right away without doing any configuration in my router or phone. I just started to look for differences and the WiFi chip manufactured sounded like a good theory. Of course, this theory can be validated if all the users with WPA2 issues can verify for me if their chip were manufactured by Apple (instead of Intel, the good workign one).

Oct 2, 2012 8:43 AM in response to Danbricker

Dandricker, Is yours not working specifically because of the AES bug? Please let us know. That's what C4LOCO is talking about. There are a number of wifi issues being mixed together in the discussions, just want to make sure exactly what your issue is before we throw out his theory.


Mine has the AES bug and it's 98:


More people with the AES bug should post the first few digits of their Wifi Address. You can find it in settings>general>about.


I'm going in for a replacement today. Will see if I can get an Intel Chip instead.

Oct 2, 2012 8:46 AM in response to Eric Maier

I have not explicitly tested mine for the AES bug, but I have tried connecting to 4 different routers running WPA2 (time capsule, Cisco orig firmware, Cisco ddwrt firmware, Dlink) all 4 would connect and get an ip but not pass traffic. All 4 my wife's iPhone 4 ios6 could connect to but she complained everything was running slow. I did not perform a speedtest on hers yet. I am going to try a DFU reload tonight.

Oct 2, 2012 9:07 AM in response to cosmic81

Thanks for sharing.

As of now 100% of people who replied my post confirmed having an Apple WiFi chip (This is only related to the WPA2 zero traffic issue).


Here are the two options:


a) Either you have it replace with an iPhone5 using an Intel WiFi chip, or

b) You can wait for apple to release an update (IF is diagnosted software issues).


I would definitely (and I didn't) wait for an update since they have not even acknolwedge issues with WPA2 networks.

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iPhone 5 wifi issues

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