Level 2

426 points

iPhone 5 Not Working With ATT Microcell

This morning I received my new iPhone 5. I have an iPhone 4S and it was working fine this morning and showing the M-Cell symbol in the upper left of the iPhone 4S before I uathenticated my iPhone 5. The authentication with AT&T of my iPhone 5 went perfectly and I have phone service and all is working fine EXCEPT I no longer have the AT&T Microcell showing in the upper left of my iPhone 5, and I have a weak cell signal (as expected) indoors at my location wiith the iPhone 5.

Has anyone who has an AT&T iPhone 5 suceeded in getting their AT&T Microcell to be recognized by thier iPhone 5? If so, did you do anything special? My AT&T Micro-cell is showing all green lights on the front so there is no problem there.

Tom

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4), 768 GB, 16 GB RAM, 2.7 GHz

Posted on Sep 21, 2012 9:29 AM

87 replies

Sep 21, 2012 5:37 PM in response to megalaser

Thanks again for the post. Worked like a charm 😀 Cheers!

ocugrad

Level 1

58 points

Sep 21, 2012 5:48 PM in response to TomWheel

Thanks for the info. I really needed it.🙂

Sep 21, 2012 5:49 PM in response to megalaser

this works! great fix, thank you!

Sep 21, 2012 5:51 PM in response to TomWheel

DH and I were having this same problem spoke with AT&T Microcell CS this AM. I did not expect a fix this quick!!

I DID NOT need to deactivate then reactivate my Microcell, I just toggled the Airport switch and the Microcell symbol turned on with in a few seconds!!!

Sep 21, 2012 5:52 PM in response to TomWheel

We had to take the iPhone 5 to AT&T and they had to replace the nano sim card it was defective.

Sep 21, 2012 6:00 PM in response to megalaser

Hi - does this require switching the LTE off on the phone to make it go to 3G?

Thx

Sep 21, 2012 6:05 PM in response to TomWheel

No problem but now my entire Microcell has gone offline and I am just getting the flashing orange bars light on the front panel, maybe there is a lot of traffic because of all these activations tonight, has anyone else got the same issue?

Sep 21, 2012 6:07 PM in response to TomWheel

Outstanding!

Worked like a charm and I am back online with my AT&T MicroCell in my Home Office!

Many thanks to the posters for providing this great and effective solution!

Sep 21, 2012 6:21 PM in response to TomWheel

My microcellnworkedmwith the iPhone 5 for about 15 minutes. Now the green "bars" light is flashing, and no microcell on any phone. Tried unplugging and plug back in, still nothing

leo8877

Level 1

0 points

Sep 21, 2012 6:27 PM in response to TomWheel

Worked for me also, thanks for the quick fix!!

Sep 21, 2012 7:02 PM in response to TomWheel

That worked - thanks

soliton

Level 1

13 points

Sep 21, 2012 7:08 PM in response to megalaser

magalaser, you're a genius. I noticed my iPhone 5 wasn't connecting to my 3G MicroCell, Googled the relevant terms, wound up here—and, thanks to your thorough and thoughtful instructions, was able to resolve the issue in under ten minutes (including deactivation and reactivation of the MicroCell). Well done, sir.

Sep 21, 2012 7:13 PM in response to soliton

My M-Cell won't connect to their server now, I think it's very busy at the other end with all the reactivations.

TomWheel Author

Level 2

426 points

Sep 21, 2012 7:30 PM in response to megalaser

As the original poster on this thread, I want to thank all who have responded. Meglaser, special thanks to you for posting the solution to the problem. I had much earlier tried deactivating my microcell only to get an error message on the AT&T microcell website. Finally about an hour ago, I was able to deacgivate and then reactivate my microcell. It took about an hour for the reactivation of the microcell to sucessfully occur, and then about another 5-10 minutes, and a reboot of my iPhone 5 before my iphone 5 finally linked up to my microcell. I am very grateful for this solution as I have a quite weak cell signal here in my home and the microcell makes all the difference in teh world in the usefullness of my iPhone 5 here at home.

Tom

nirajm

Level 1

0 points

Sep 21, 2012 7:36 PM in response to TomWheel

Worked for me as well. I too have ATT MCell on iPhone 5 now.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 5 Not Working With ATT Microcell