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iPhone 5 not charging

Hi,


My iPhone 5 will not charge has anyone else got this problem?

When I plug the lightning cable in its as if the phone registers this but it will not charge.

I am also unable to transfer any data across to the phone.

The phone has been rebooted several times but still no luck,


Thanks

Jack

iPhone 5, iOS 6

Posted on Sep 21, 2012 12:55 PM

Reply
417 replies

Jan 14, 2013 3:05 PM in response to Ath3rs

I had my phone on charge all night and it appeared to be charging just fine and when i woke up in the morning i went to use it but it wouldnt turn on. i tried everything and i tried using the different adapter and tried using a different cable but nothing was working. i then tried charging my mums phone with the charger i had used and it worked perfectly fine!! SO THERES A PROBLEM WITH THE PHONE!!!!!! (i think) what do i do????

Jan 19, 2013 4:37 PM in response to Ath3rs

Found a small solution to this issue.


WHile working on a friends Iphone which was not charging properly, He had the same issue. His charger would not charge the phone and couldnt transfer data to his computer. i noticed something odd His charging cord, the Lightning adapter, would rock side to side horizontally.


I also noticed that the adapter itself was not flush to the phone when plugged in.


What i did was shined a bright light into the charging port and noticed it wasnt even against the back of the charging port.


Using a needle, and a steady hand i was able to clear out a TON of lint that seemed to have been compacted into the back of the charging port hole.


Removing all of the lint, and then cleaning the female port with rubbing alcohol, i was able to get the charging port to work correctly.


Hope this helps guys.

Jan 22, 2013 2:34 AM in response to Ath3rs

I had a similar problem this morning with my iPhone 5. It would charge as soon as it was off but once it turned itself back on it would stop charging again until the battery was flat and switched itself off. It would then charge, turn itself back on and then not charge. You get the picture.


Swapped cables with a friend and it would still do the same and his would charge fine with my cable. What I have found is that this is a software bug. I had to erase my iPhone, and then set it up again, luckily i have nice up to date iCloud backups. But the phone is now charging perfectly on the original cable.


Hope this helps.


James

Feb 9, 2013 2:27 AM in response to akee123

Hi Akee123,


Back up your phone in iTunes or with iCloud and then do a full wipe of the handset and restore from the backup.

You will find that once you have done this it will work fine.

If you cannot back it up because it won't charge enough to Do it, you will have to do what I had to do and just trust that the iCloud backup had happened.


ParsonsJem

iPhone 5 not charging

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