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iPhone 5 not charging

Hi,


My iPhone 5 will not charge has anyone else got this problem?

When I plug the lightning cable in its as if the phone registers this but it will not charge.

I am also unable to transfer any data across to the phone.

The phone has been rebooted several times but still no luck,


Thanks

Jack

iPhone 5, iOS 6

Posted on Sep 21, 2012 12:55 PM

Reply
417 replies

Sep 22, 2012 11:00 PM in response to Ath3rs

I had a similar charging problem. The setup went fine, but upon first charge the phone didn't detect the charger. To make matters worse my MBA (and Mac Mini) stopped detecting the phone.


Good news though. I think I may have resolved the problem, I plugged the phone into the wall charger and powered the phone off, went to bed. The next morning when I checked the phone it was charged 100% and is now being detected by the charger and MBA perfectly! I have no idea how or why but it might worth a try!

Sep 23, 2012 1:58 AM in response to Ath3rs

I'm having some issues with charging the phone as well. If the phone is turned off, it wont recognise that it has been plugged into the wall but the phone does charge. However, when I turn the phone back on and leave it plugged in it doesn't charge. This is completely bizzar as it ovbiously shouldn't matter if its turn on or not.


I'm starting to wonder if there is actually an issue with the handset. I left the phone turned on over night and found it had dropped 10% charge. That doesnt seem right for a brand new phone which is meant to have an amazing new battery. Also, I noticed that if I tap behind the ear piece that there is a pretty loud rattle, again that doesn't seem right.


Does anybody else have a similar issue with the battery life and rattle? I'm getting pretty ****** off with this phone that costs £500+.

Sep 23, 2012 11:22 AM in response to Ath3rs

Took the phone back to Best Buy today. Turns out it was the lightning cable itself. They hooked me up with another cable, luckly there was still one unsold Sprint phone and they switched the cables. Apple should do something about these faulty cables, especially since so many people have this problem and they don't have any cords readily available for sale.

Sep 23, 2012 7:53 PM in response to Ath3rs

Generally, the same issue with not being able to charge from either AC outlet or from my MBA AND Iphone5 not being discovered by Itunes ( also on Windows 7 machines). But for reasons unknow ( supposedly to apple tech support as well), charging and sync with Itunes has been erratically (on and off with out obvious reasons) possible !


Went to Apple store today( with my case number and an appointment) and was told to swap the iphone5 with a new one but not the usb cable and power dock. Charging, syn and setting up backup went fine but now, again, i am not able to charge the phone and Itunes does not recognize it as a new device.


Would be good to know if this problem fo charging and sync with Itunes has persisted after getting new power cords or a new phone. Thanks !

Sep 26, 2012 4:06 AM in response to Ath3rs

Same problem with my iPhone 5 charging. It has to be the connection with the pin. When I plugged mine it recognized and disconnected while it was plugged in. I had to push it in with a little pressure to keep it connected and check periodically to make sure it hasn't lost connection and still charging. I scratched the pin with my nail a little and it's been better but you still have to push it in firmly. I figured there may be coating on the connector. What a pain?

Sep 26, 2012 5:42 AM in response to Ath3rs

I had the same problem, my iphone is not charging and keeps turning on and off. but I plugged the cable to the old charger and it works!! And when i trying to see if the voltage is the same and i realise that it is NOT the same. the output of the old charger is 10V but the new one is only 5V !! i have to ask apple to see if it is ok. but as soon as it is charging at the moment i dont give a fxxk!!

Sep 26, 2012 8:12 AM in response to Ath3rs

Slightly different problem for me. When I received the iPhone5 64Gb there was about 80% battery charge from memory. Also there was a photo already on it that had 95% test on it (Why?) and possibly a Q-Code image.

I immediately did a restore from an iPhone 4 back up and most seemed to go well. The iphone5 charged up with the USB cable and I successfully transferred about 20GB of music and all seemed good.

I then went to work and had to charge with the USB cable and then when I was surfing via 3G a windows7 balloon error popped up on the screen and said something along the lines of "the USB port had exceeded its current capacity" and from that point onwards the iPhone would not charge from the USB cable. When I was home I plugged in the power adapter and it still will not charge. Now I'm left with no phone at all as the new nano sim will not fit in my old iphone4. Phone is dead flat and un-chargeable within a day of ownership, that is DayZ for me.

Not happy to say the least! and I have a 4hour 350km return trip to get to an apple shop.

Sep 29, 2012 5:18 AM in response to Ath3rs

Within an hour of receiving the phone, the cable stopped charging from the computer or the wall. I tried the cable with both a PC and a MacBook Air and received a "USB over current" warning from both - meaning that the cable was drawing too much power from the USB port. I took the phone and the cable into the Apple store - they verified the problem, replaced the cable and now all is well.

iPhone 5 not charging

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