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iPhone 5 not charging

Hi,


My iPhone 5 will not charge has anyone else got this problem?

When I plug the lightning cable in its as if the phone registers this but it will not charge.

I am also unable to transfer any data across to the phone.

The phone has been rebooted several times but still no luck,


Thanks

Jack

iPhone 5, iOS 6

Posted on Sep 21, 2012 12:55 PM

Reply
417 replies

Oct 1, 2012 2:43 PM in response to Ath3rs

Same problem here. My white iphone 5 has problem while the cable is connecting to it. I tried different iphone 5 from my friends and their are different than mine. What happened to my phone is, "when the cable is connected/pluged in onto the phone, it is NOT tied enought; therefore, the charging or connection to the phone will be on/off". I have scheduled an appointment with Apple today to see if they can give me a different cable." My friends' ones are very tied. No room to move.

Oct 1, 2012 3:30 PM in response to hirsk

I returned to the Houston Galleria Apple Store to have my charging cord replaced. The guy at the genius bar proposed that it may be my home electric socket has problem. I told him I could not charge the iPhone 5 on my MacBook USB. He said my MacBook may be defective too. Then I asked him how likely my home outlet and my MacBook both have problem at the same time. He said he does not know. At this point, I used the Steve Jobs maneuver. I would not leave the Apple Store without a charging cable replacement. It works. Steve Jobs is a real genius. In other to get me out of the store, my charging cord was finally replaced.

Oct 1, 2012 7:57 PM in response to Ath3rs

I thought I was the only one! I'm glad to see that it's not just my phone (even though I'm not glad it's happening at all for anyone). When I first got my iPhone 5 the wall charger didn't work, but the cable worked with my old iphone 4 wall charger. I got that part replaced, then started having trouble with the cable. My iPhone 5 charges when it's plugged into my computer and my car charger. But when I try to charge it through the wall charger, it goes crazy and charges, then stops, then charges, then stops, etc. Will be going into optus tomorrow to get it sorted.

Oct 2, 2012 4:19 PM in response to Ath3rs

My iPhone 5 may have a charging problem. When I plug it in for charging it often fails to start charging. If I unplug and try several times it will then start charging.

To rule out the actual charger I tested it in my car and the same happened. Could it be a faulty lead?

Have booked a support call for tomorrow. I just hope this is not a serious worldwide problem for Apple.

Would hate Apple to receive more bad publicity for a superb product.

Ps. Bring back the option of Google Maps with Street View, urgently.

Regards from Macclesfield UK.

Oct 2, 2012 6:40 PM in response to Ath3rs

Me too - 64 gig, AT&T.


tried with no success: 1. Using iPhone 4 adapter; 2. Different a/c outlets; 3. "Jiggling" the cord (although my connection is firm and snug); 4. tried a soft reset, plugged in and unplugged.


What has worked (for now): Turned off/on while plugged in - when it turned on, the phone vibrated & the charging icon showed up. Took 10-15 seconds to register phone service and my wifi. Thus far, the phone appears to have "found" itself.


If not, screwed - apple store an hour away, etc. . . . Good Luck!

iPhone 5 not charging

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