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iPhone 5 camera flash sync speed off

When taking a picture, within about 18 inches from the iPhone 5, the flash will go on, but when the picture is taken it is either before the second flash or after. I this that way for any other iPhone 5 user? The pictures come out worse than if there is no flash, almost completely black, but when further away it seems to work just fine.

iPhone 5, iOS 6, iPhone 5 32 GB AT&T

Posted on Sep 22, 2012 11:28 AM

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36 replies

Sep 25, 2012 4:45 PM in response to Cyle2007

Here's how its been:


Went to the Apple Store, they did a reset with their computers and eveything, Since I didn't have my computer with me I kept it around 3 hours in a "like new" condition, but I took over 500 photos with flash and it worked. I couldn't replicate the problem. I thought eveything was finally going to work.


I got home, restored it from my past iphone (as every generation of iphone I've had) and within 30-40 minutes it started taking the dark photos again!!! I then thought: "ok, maybe it's the restore, that some files are corrupted or something". So I reset it to factory settings, and added my apps and music like a new phone, no restore.


It was working perfectly for almost a day. And suddenly half an hour ago, it started again. Oh my.... I'm on my way back to the Apple Store. Hopefully I get a replacement and the new one works fine, though I still think it may be something to do with something I get in the phone: maybe a corrupted song, or an app that creates conflict. Anything.

Sep 25, 2012 11:09 PM in response to pinwii

Morning!


That's a bit rubbish.....! Besides Apple restoring the handset for you, did they say if they had seen the issue previously?


Do we know if apple are in fact aware of the issue?


I personally don't use the flash a great deal, I never did with my iPhone 4 either the images always seemed pale and washed out.


Thanks for the update, touch wood my problem hasn't emerged again!

Sep 25, 2012 11:51 PM in response to jackbauerismint

The manager did say " I have never seen this. Ever". I mention it's a problem already seen in the iPhone 4S when it first came out, btu still, he insisted in swaping my phone. In the end, 3 geniuses said the same thing: if this new phone starts doing the same thing, it may be your restore file. But since I didn't restore forma previous version the last time, they just changed my phone for a new one. I've had it for 4 hours now and i did resored it form an icloud backup and everything has been fine. Hopefully it was just a short circuit or something (since other problems appeared eventually.)

Sep 30, 2012 11:27 PM in response to Cyle2007

Ok, this new phone has been working fine. But I'm still not convinced it was hardware, because my dad's phone (also bought the 21st) had been working fine and today it started taking DARK photos with flash. That's really discouraging. It kinda gave me the idea that its just software and that my phone might malfunction eventually.


I really hope not. But it would be TOO weird to have 2 phones with hardware problems in the same house.


If anyone gets an actual response that gives a clear answer about this problem please keep us informed.

iPhone 5 camera flash sync speed off

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