Previous 1 2 3 Next 38 Replies Latest reply: Feb 9, 2015 9:47 AM by moccacat Branched to a new discussion.
Alford7 Level 1 Level 1 (0 points)

I just want to share this tip as I nearby dumped my ScanSnap S510 because it is not officially supported by Fujitsu for Mac computers / OS X.  After a bit of research I found that the drivers and software for another ScanSnap model (S1500M) also work for S510 connected to a Mac.  I use a current generation (2012 late model) updated with OS X 10.8.2.  After downloading and installing the following two files, it works well with no error code after scanning.  The files are:

 

File descriptionVersionRemarks
ScanSnap Manager for MacV3.2L31Install this first
ScanSnap Manager for Mac (update)V3.2L60 (July 2, 2012)Then this
General info about the drivers and software
Fujitsu's corporate web site

 

Good luck.

 

Alford


MacBook Pro, OS X Mountain Lion (10.8.2)
  • VenkatRN Level 1 Level 1 (0 points)

    Excellent recommendation.  Thank you for doing the research Alford!  This works perfectly fine for me.  I appreciate the input that saved my ScanSnap S510.  Thank you!

  • Alford7 Level 1 Level 1 (0 points)

    I am glad it is helpful to you.

     

     

  • Max747 Level 1 Level 1 (0 points)

    Alford, this solution did not saved my day, but my year !!! After fighting several hours trying to install and reinstall ScanSnap manager files and updates I stumbled on your solution and YES   it worked. Eternally gratefull, Max

     

    New Airbook 10.8.2

  • Csound1 Level 8 Level 8 (40,155 points)

    There are 2 versions of the scanner S510 (Windows) and S510M (Mac), make sure to buy the correct model.

  • Max747 Level 1 Level 1 (0 points)

    My ScanSnap is a S510 used previously under windows but now works ok on my MacBook Air 10.8.2 OK with the above mentioned installation procedure.

  • Csound1 Level 8 Level 8 (40,155 points)

    That's correct, you bought the Windows version and then downloaded the Mac drivers, had you bought the Mac version that is the software it would have come with (plus some free extras)

  • kujhawk91 Level 1 Level 1 (0 points)

    That is awesome.  Thanks.  I have been waiting for this solution for years!  Works great.

  • ukuleleJam Level 1 Level 1 (0 points)

    Greetings Alford7,

     

    Thanks for the tip. My S510m works great now with my new mb pro with os10.8.2.

    Mind at ease!

     

    Aloha,

    UkuleleJam

  • Alford7 Level 1 Level 1 (0 points)

    Good to hear you can re-use the old gears.  Just a quick update on the usage of the scanner after updating with the OSX compatible software from Fujitsu.

    - I used to encounter scanner flashing light problems quite frequently when using the S510 with my Windows 7 PC.  I have not had such issue once since the update.

    - The driver & scanner software for Mac has been very stable.  No crash so far after hundreds of pages scanned.

    - I've owned many scanners: flatbed, photo, and all-in-ones, this scanner is the priciest but I am glad to took the plunge to buy it.  With all the other scanners I owned, they would give me issues like eating up papers constantly, scanning with vertical lines, cumbersome scanning/saving workflow, slow scanning and poor integration with OCR software.  I am glad these are in the past.  I am gradually digitalizing the files in the steel cabinets.   I hope to see all my previous paper files be scanned by end of year.

     

    I am grateful for the tech achievement of Apple and Fujitsu.  Both of whom make life easy like nobody else.

  • Chasgo Level 1 Level 1 (0 points)

    Thank you so much .......... Alford

  • bigbird007 Level 1 Level 1 (10 points)

    I thought this was going to work for me also but alas after waking from sleep I still get the blinking blue light.

     

    This is on a 2007 Mac pro 1.1 with Lion 10.7.5.

     

    It will work after a reboot but this is not much better than having to boot snow leopard where it still works fine.

     

    I do get tired of company's that sell you stuff, especially a $400 scanner but won't keep up the drivers.

     

    Such is life

     

    bigbird

  • JohnP V Level 1 Level 1 (0 points)

    Just to let you know this also works for my old S500M.

     

    I had been working happily with my unsupported scansnap software until the last IOS update, then crash!! No longer working and no support.

     

    Thank you Alford. You have saved me £350 for a new scanner.

     

    It does seem a pity that Fujitsu should be so shortsighted with loyal customers. I would have been happy if they told me that I was not supported but that the S1500 software should work. Great hardware and terrific performance allied with a long view for their customers is the best advert that they could have. Short sighted to make a few extra bucks and lose user satisfaction.

  • bren12 Level 1 Level 1 (0 points)

    Thanks Alford

    Worked for me also.

    I have a Mac Pro Retina - just recently purchased

    Had difficulty getting S510 working before your post

    Fujitsu are not on the ball re driver updates and support advice

    You did well to identify the solution

  • SCARAPUCE Level 1 Level 1 (0 points)

    Hi from France everybody.

    Idem for me.

    I have a 2010 Mac book air just updated with OSX.8.

    My scansnap 500M worked well with 10.6 but no more with 10.8

    I tought i should by a "new" scan 510 m.

    But my old 500 M works well with the 1500 M driver uploaded for 10.8

     

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