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mrbofus Author

Level 2

257 points

App updates not showing in App Store

Ever since I updated my iPhone 4S to iOS 6, the App Store has not been showing updates properly. Periodically, it will show a badge indicating that there are updates for apps available. But when I open the App Store, I see this:

If I tap on another tab, like Charts or Featured, and then come back to Updates, it still says all apps are up to date. I have to force quit the App Store app (double tap Home button, tap and hold on App Store icon then tap the minus sign, then hit the Home button again) and then open it again in order to see this:

A similar thing also happens sometimes when there is no badge, but I decide to go in to the App Store to manually check for an update. It will show no badge on the Updates tab, and the main screen says all apps are up to date. But when I force quit App Store, and open it again, it will show updates are available.

Prior to iOS 6, we could tap on the Updates button and it would force a refresh and check for updates again. That no longer seems to be the case. That in addition to it intermittently or incorrectly showing updates makes it difficult to know if app updates are actually available.

Is this just my iPhone or is anyone else experiencing something similar? Either way, does anybody have a solution?

iMac, OS X Mountain Lion (10.8.2)

Posted on Oct 11, 2012 2:27 PM

129 replies

Jan 30, 2013 12:33 AM in response to vynu

Just upgraded to 6.1 and all fine now.

Jan 30, 2013 7:17 PM in response to PimEvers

Does not work anymore. At least with iOS 6.0.1.

Got the badge showing 4 updates but no updates are listed. neither does the "purchased" item on the iPhone 4S.

P.S.: same problem (no updates but has the badge) with iPad on iOS 6.0

Jan 30, 2013 7:37 PM in response to mrbofus

I updated to ios 6.1 and it worked for me but only for a day! Now I am facing the same prob again.. No updates are displayed while badge for 4 is shown!

grazhopa

Level 1

0 points

Jan 31, 2013 1:06 AM in response to mrbofus

Any other ideas? 14 updates indicated but none available for download! :s

Jan 31, 2013 4:40 AM in response to grazhopa

Still nothing with iPhone 4S 6.0. Tried lots of different ways including hard reset, soft reset, app closing, tabs switching - still has a badge but no update or purchased list.

p.s.: the New iPad with 6.0.1 DID load update list today though...

Jan 31, 2013 2:47 PM in response to mrbofus

reset all settings

iMajik

Level 1

0 points

Jan 31, 2013 4:32 PM in response to mrbofus

Same issue. I have a badge for 1 update, but nothing is listed. It wont even show the "Purchased" bar. The other tabs work: featured, top, genius, all show content. But the Update tab will not show anything at all. Very frustrating... I know the update im missing is for Angry Birds Space (just got that update on my iPad3).

Still no word from Apple on this?? I'm calling Bill Gates...

Jan 31, 2013 11:07 PM in response to mrbofus

Same here, updates is blank with a badge. Dear Apple, we are users, not testers or something. We are buying a device, not buying a non-paid-debugging-job.

Feb 1, 2013 3:23 AM in response to djtripnfx

Reset and firmware update is NOT an option. Definitely.

p.s.: still no changes

Feb 1, 2013 5:30 PM in response to mrbofus

iPhone 4 Updated to 6.1 worked for one cycle of updates Now back to the blank screen. Shows 10 updates availlable I just CANNOT SEE them. So frustrating.

DJG77

Level 1

12 points

Feb 2, 2013 6:31 AM in response to LoissyLazzy

Thats the same as I have. Its infuriating!!

CaroleMc

Level 1

4 points

Feb 2, 2013 10:44 AM in response to mrbofus

Closing out all running apps solved the problem with an iPhone 4S

Feb 2, 2013 11:06 PM in response to mrbofus

Just wanted to add my name to this list.

My iPhone 5, iOS 6.1 - still having the same issues as above.

iPad 3rd (iOS 6.1) Gen also giving the same problem.

Feb 2, 2013 11:54 PM in response to mrbofus

After I go though this, my problem solved (try at your own risk, as I'm not 100% sure this will working for everyone):

1. When I had the problem, I'm running iOS 6.1 tethered jailbreak. When setting up, I'm restored from iCloud.

2. I reinstalled iOS 6.1, setup as new, and seted up a new iCloud account for my iOS. Then I notice AppStore worked correct. I then switched back to my in use iCloud account, glade problem not appear. (I'm not tethered jailbreaking this time. It's looks not a jailbreaking caused problem, I just wait the untethered jailbreak.)

3. So, I guess this AppStore update problem, is because the incompatibility of the backup from older iOS, and the new iOS. You may solve this problem by prevent from restore the backup that generated from older version iOS. (This is absolutely inconveniencely, but is only solution I found. For the data, iCloud stored data will not lost, like Notes and Bookmarks if you seted up to sync. Apps like Twitter, Tumblr no need to worry, as data in their server. Only problem in my case is the game data. A few game like Infinity Blade II no need to worry, as data can retrieved from iCloud. So before restore and setup your device as new, finish the game, or find a way to backup the data maybe via Cydia tweak or iFunbox. Also ensure make a iTunes back up, so if some data not restored sccesful, can go back grab the data, go to new iOS to restore data that graben.)

iMajik

Level 1

0 points

Feb 3, 2013 12:02 AM in response to Moog1337

Mine isn't jailbroken. Stock original 100%. And my Updates tab still hasnt shown up. Ive rebooted, powered off, hard resets... everything short of wipe and restore.

However, today it fell in the toilet. :/ Not kidding. So... for now its in a bowl of rice. We'll see what happens in a few days. Hopefully my aging Otter Box kept it from getting too messed up... 😐

App updates not showing in App Store