App updates not showing in App Store

Ever since I updated my iPhone 4S to iOS 6, the App Store has not been showing updates properly. Periodically, it will show a badge indicating that there are updates for apps available. But when I open the App Store, I see this:

User uploaded file


If I tap on another tab, like Charts or Featured, and then come back to Updates, it still says all apps are up to date. I have to force quit the App Store app (double tap Home button, tap and hold on App Store icon then tap the minus sign, then hit the Home button again) and then open it again in order to see this:


User uploaded file


A similar thing also happens sometimes when there is no badge, but I decide to go in to the App Store to manually check for an update. It will show no badge on the Updates tab, and the main screen says all apps are up to date. But when I force quit App Store, and open it again, it will show updates are available.


Prior to iOS 6, we could tap on the Updates button and it would force a refresh and check for updates again. That no longer seems to be the case. That in addition to it intermittently or incorrectly showing updates makes it difficult to know if app updates are actually available.


Is this just my iPhone or is anyone else experiencing something similar? Either way, does anybody have a solution?

iMac, OS X Mountain Lion (10.8.2)

Posted on Oct 11, 2012 2:27 PM

Reply
129 replies

Feb 4, 2013 9:39 PM in response to mrbofus

Also have this problem.


iPhone 4S running on 6.1.


Happened to get a new (refurbished) iPhone yesterday and when setting it up loaded 6.1 - I had not updated 6.1 on my previous 4S before trading it in due to other problems. Since setting up this new phone, I was able to go to the App Store and download one app from the 'Not on this Phone' section. I then synched the rest of my apps through iTunes and after that have just been getting a blank screen at the 'Updates' tab of the App Store.


I was able to search each of my apps to figure out which ones needed updating and got them all updated and the badge went away, but it still just shows a blank screen under the 'Updates' tab.

Feb 6, 2013 5:26 PM in response to Moog1337

Moog1337 wrote:


bumping this thread!!


how do we get apple's attention on this matter?


I love that. How do we get Apple's attention? I think the main answer is that you don't. Very little of anything gets their attention. Apple knows it all - they don't need us. They have a gold mine of information in these forums, but when do you ever see someone from Apple here? The answer is about as close to never as you can get.


I have this problem, too, on my 4S running iOS 6.1. The App Store badge reports (tonight) 2 updates, but when I go into the Updates tab, it just sits there with a blank screen and the spinning circle telling me nothing and eventually seems to quit looking and still I have a blank screen. Not "all apps are up to date" - it's totally blank. Sometimes quitting the App Store and all other apps completely - force quitting - helps out, but why should we have to do this? Why has this been going on and why can't Apple address this? Answer: Apple works hard to maintain their image by - almost always - not admitting mistakes and ignoring problems - they might be working on a fix, but they don't talk about it.


I'm not an Apple fanboy (or anybody's fanboy). Fanboys don't help a company, they hurt it. I want my device to work and if it doesn't I want Apple (or whoever) to fix it. If they continue to rest on their laurels and think they're the greatest just because they basically invented the smartphone and because their name is Apple, then eventually I (and people like me) will move away. The competition is getting stiff and Apple needs to get moving before they get left behind. If you're going to talk about "software that just works", you'd better work real, real hard to make it so. I'm not convinced they are doing that at the moment.

Feb 7, 2013 12:50 AM in response to GTGeek88

"Apple works hard to maintain their image by - almost always - not admitting mistakes and ignoring problems"


Brilliant analysis by GTGeek88. Even the Communist Party of China now admits when it makes mistakes. The corporate culture built around paranoid control-freak jerks was okay as long as the biggest paranoid control-freak jerk of all was alive. But Saint Steve ascended into heaven long ago and it's time for Apple to realize that it can't expect mindless adulation from millions of consumers forever.


Anyway, for the record, I was finally able, after three days of looking at blank screens, to see and download 12 updates for my iPad 2. Whoopee

Feb 8, 2013 3:17 PM in response to mrbofus

This has gotten out of hand - I have been buying Apple products for 15 years now and they have me so angry I'm about to chuck them all. My iPhone 5 will not update apps after "upgrading" to iOS 6.1. I have tried all steps including a full wipe/restore and logging out of iTunes... No luck. The combination of being Apple's guinea pig lately and the paint falling off my iPhone 5 after 8 weeks has me at the end of the apple train...

Feb 10, 2013 7:26 AM in response to dvbssman

Never mind my last question. I found how to sign out in the Settings function.


I tried closing the App Store app, signing out, turning off my iPhone for 10 minutes and still I cannot get the updates to show in the App Store Updates window. I deleted one of the apps I knew needed updating and noticed the Updates icon show one less app that needs updating. Also I can no longer see the Paid For icon so I cannot restore to app I deleted. I am using iOS 6.1 on an iPhone 4. My iPad 3 is working fine and is not experiencing this problem. I even made sure I was signed out of iTunes on both my iPhone and iPad at the same time but still have the problem on the iPhone.

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App updates not showing in App Store

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