Macbook pro retina flicker

Dear Support,


I bought a Macbook pro retina recently, and now the screen keeps flickering, and is very annoying.

I am not sure how to reproduce it, when it happens, it will have horizontal lines cutting across the screen very quickly and disappear.

It happens randomly across all application.


It is the same as,

http://www.youtube.com/watch?v=Oq0l-bHmSYE


I have updated all patches, and still doesn't help.


Could you please advice how to fix it? Do i have to send it back?


Kind Regards

Andy

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)

Posted on Oct 17, 2012 6:10 AM

Reply
249 replies

Jun 23, 2013 6:02 PM in response to wawaOFP

So I knew about the placing your finger around the F2 key and couldn't believe that was working. I got tired of doing that then discovered the WIFI thing I mentioned above. I also tried shoving electrical tape where my finger was and no results. You nailed it on the head.. grounding issue and the small battery is a great idea. Was thinking a small piece of tin foil might also do the trick and if place right would not be noticable.


I agree. this hole thing is a let down. I have most apple products including the Mac Pro and am upset they haven't done some sort of recall or free fix for this considering the cost of these notebooks.

Jun 24, 2013 1:16 AM in response to YCLAM

Somepeople say it crippled screen wire. I dont think thats the case on my retina.

My laptop stays open all the time, rearly close the lid and its flickering hundred miles an hour.

Also pressing where the f3 button is makes no difference.


I also restored the laptop to no effect.


Very very bad show from apple for a high end computer.

Looks like this one is going to be last of my Apple products. Back to PC!!!

Jun 24, 2013 8:16 AM in response to YCLAM

I sent my macbook pro in for repairs 3weeks ago. Took about a week to get it back to me.

They replaced my logic board(at least that's what they said) under warranty and its not flickered once since.


The Apple Genius said he has seen 2 of these screen flicker problems before mine and they apparently seem to be caused by different issues. He said one was easily fixed by a logic board swap while another needed its entire screen replaced.

Jun 24, 2013 12:34 PM in response to YCLAM

I started to notice the flicker a couple weeks ago. It happened so quickly that I thought it was just my eyes. Over time, the flicker occured more and more frequently. One night, the screen went flicker crazy so I grabbed my phone and took a video of it. The next day, I took it to the Apple store, showed them the video and they replaced the screen, no questions asked.

Jun 26, 2013 1:31 PM in response to showerkv

This definitely helped a lot, and the external monitor image is much much sharper as well.


also repair disk permissions with the disk utility, and reset your P ram.


I also had the same issue. I searched high and low to find the sollution, and i thought maybe i could be a hardware problem.. but then i ran Color Sync with the tool "verify".. And it found 2 software problems..

/System/Library/CoreServices/Resources/Profiles/HD 709-A.icc

Header message digest (MD5) is missing.

The file is locked. Could not be fixed.

/System/Library/CoreServices/Resources/Profiles/SD 170M-A.icc

Header message digest (MD5) is missing.

The file is locked. Could not be fixed.


This problem cannot be fixed unless you change the files rights and sharing.


If you locate those icc-files, right click on them, and choose "show info" you can change the rights on the specified files. Change them all to "read and write". Do this on both files. Then run "Repair" in Color Sync.


This fixed the problem for me (no flickering for 30 minutes, before i did this the screen flickered every 2 minutes)..


Remember to change back to "read only" in both files..


Hope this will fix your issue!

Jun 29, 2013 11:03 AM in response to MadDogMikeATL

The screen flickering issue has been driving me nuts for a few months now. I was about to take in my MBP to the Apple Store for a second time. The last time I took it in the flickering didn't happen at the store, but I had a video. I didn't want to lose my MBP for a week plus, so I've been delaying the repair the Apple Store people suggested.


As I was preparing to take my MBP into the store, I took it off a clear acrylic stand that I use on my standing desk and the flickering dissappeared! Then I simply placed a magazine between the plastic stand and my MBP and the flickering issue is gone. So, I think you are correct with your static electricity theory.

Jul 13, 2013 7:32 PM in response to YCLAM

History:

I've had this issue. Went to the apple store to get it fixed.

First time: Advised to re-install the OS. Didn't fix it.

Second time: Logic board replcaed, didn't fix it.

Third time: Screen replaced, fixed it for a while, but I just noticed a flickr right now as I type this post. The screen was replaced as a Samsumg display.

Jul 23, 2013 3:47 PM in response to ciamaichelo

I took mine to the Apple Store in Miami. They kept for a week "in cue" to be examined, but could not duplicate the problem.... despite showing them a 3 minute long video of it flickering. I refused to take it back. They then kept it another week and replaced the "clam shell" that included a new screen and screen cables with a Samsung screen ( LSN154YL01001 )... The good screen. Took a lot longer that I wanted, but am happy with the end result. I purchased Apple Care ust in case the problem returns.

Jul 30, 2013 7:02 PM in response to YCLAM

Hi All,


Here's some interesting info on the subject. It seems switching between the Intel graphics card and NVidia graphics card causes flickering.


You can download a very nice tool that shows you when its migrating between video cards and it shows what applications are trying to use what. Might be useful in diagnosing.


Seems apple would have weighed in on this by now.


http://gfx.io/


Also, it appears that Chrome is having issues with Apple's video card switching. (well, possibly..)


https://code.google.com/p/chromium/issues/detail?id=171911

Jul 30, 2013 9:46 PM in response to YCLAM

I went in to the apple store. I had a bigger issue with my comp crashing every 5 seconds... but I mentioned the screen flicker and the in-store peeps suggested logic board replacement to fix both.


However, I received my comp with a new screen, new logic board, and new keyboard/battery... I basically have a new comp except for the bottom piece of metal, but NO FLICKERING!


I haven't had a single flicker since it's been returned, but i can't say which one of these replacements fixed the problem...


Good luck everyone

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Macbook pro retina flicker

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