I am connected to the hotel wifi network, but the login screen does not appear.

I was having this problem consistently on "Guest" networks - when I attempted to connect to these networks, no log-in page would ever appear. Tapping the "i" next to the guest network I was using, and turning off Auto-join and Auto-login fixed my problem perfectly. Thanks Sterno!

NNot one of these work arounds has worked for me. I am having the same issue with my work wifi. Actually, with the wifi at several hospitals I work at. I used to always automatically get the login page pop up as soon as I was in range. Now it doesn't happen at any of the hospitals I work at. I tried opening a new browser page yesterday and it worked. Today.....nothing I do works at all. Others having no trouble. I have tried every suggestion on this post.

You're a star. I'm in a hotel and logged in on iPhone but could not on iPad. Seemed inexplicable ..restated, forgot network etc etc. could not work around with ppersonal hotspot. Your solution fixed it. Thanks.

i have had the same problem, getting the iPhone 6 to pull up the guest network login page;

thanks to the earlier comments and can get it to find the login page.

then today, at a hotel network in Jordan, our android phone and macbook air both connected and authenticated.

the iPhone 6 would not authenticate with the service.

the version of OS is 8.4.1

the password was a simple 5 numbers and both other devices with that password were off.

thanks for comments.

sikkkkke!!! ur a genius this helped alooott! thanks 🙂😁

for anybody else thats having the same problem like i did 5 mins ago this what you should do

connect to the network, then when you see the little wi-fi sign

open safari and type in "www.apple.com" then it will direct you to the hotels login screen

agree to the terms and conditions

and Walllla enjoy your free wifi

n ummm your welcome lol B-D

credit to ^^^

Hi,

My Android phone, PC laptop, and Apple iPad2 work seamlessly.

My Apple iPhone5s would not bring up the login page (having done it the first day in hotel).

After days of frustration, this DOES work:

forget the network, then reonnect to the network

when you see the little wi-fi sign, then up open safari

type in "www.apple.com" then it will direct you to the hotels login screen

agree to the terms and conditions

Thank you all!

As a provider of hotel WiFi services, I think I understand what is happening (and thus how to fix it). To get to a hotel's login page, something called "redirect" happens, where the website you are trying to go to gets redirected instead to another website (the login page). The problem is that when you open your browser, and your homepage (the default page your browser goes to) is an HTTPS:// page (note the "S" in there), those pages cannot be redirected. That is past of the Secure protocol.

In the past couple of years, many websites have converted to https://, like google.com, etc. Many people, who once were fine using google.com as their home page, now find that google.com is actually https://www.google.com/. Since Apple products typically default to a homepage that is an https: page, it cannot be redirected.

The fix is simple. Type in a new URL into your browser that is NOT an https:// address, and it will bring up the login page.

Hey,

I have a solution to this problem. It happened to me before as well and it was bit hard to figure out. Until anone finds how to do it that authentification screen will appear automtically here is what you should do.

It works both same on Iphone and Mac book

in Settings -> wifi -> select wifi and connect to it. (at this point you cant connect to the internet.)

now click on the i mark next to the wifi name. On the tab DHCP is DNS which is an address of the authentificaion page. Just copy this and paste it into a browser. The page should appear and you should be able to insert code etc.

Best luck

Trstark66 is correct, but not because it is resetting a connection or cache, rather because going to www.apple.com is NOT an HTTPS website. HTTPS websites, like google.com and many many others, are secure protocol sites and cannot be redirected to the login page. Thus, if your home page is an HTTPS page, you will need to type in a non-HTTPS page in order to be properly redirected.

The problem is, it is not obvious which sites are non-HTTPS until you try to go to them and they fail! For now, www.apple.com is non-HTTPS, but that could change at any time in the future. Just an FYI for clarification everyone...

Hi,

I have been having this problem for a couple of years, on and off (more on than off), so I would say in 95% of my hotel stays I have failed to connect my iPhone to the network although the iPad and Mac were doing fine. I tried all the solutions suggested here (thanks to everyone) with no success. What I could not explain was why I could connect to a few networks but not many others, and the ones that failed were always hotel networks. Today (I am in Beijing) I could connect to the network at work but when returning to the hotel I couldn't. Then I noticed that the hotel network had "Skype wifi network...." written after its name, but the work network did not. So I thought may be the Skype wifi app was somehow interfering with my connection, so I went ahead and deleted it, and Voila, my phone connected and remained so for the past 2 hours as I am writing this post (the longest over the past 2 years in a hotel). Now I am not claiming that I am certain that this is the solution, but for me it solved a very irritating and costly problem (roaming rates are a rip off), and I suggest anyone having the same issue to try it if the have the Skype wifi app installed. Good luck🙂

I Had the exact same issue reported here at hotel that requires browser logon. iphone and iPad pro log on fine. I tried to login with a new iPad Mini 4 and the safari login screen would not come up. I entered the complete Google address (http://www.google.com) in the browser and up came the hotel logon screen.

Brilliant Fanfoot!

I had tried all the other tips in this string, plus a few more of the more annoying kind. Nothing worked. Then I removed Boingo at your suggestion, and BAM! it worked.

Never getting Boingo back on my phone or other devices!!!

It can also be something that is not app specific, but DNS server settings that were added *by* an app. Here's a general "how to fix this" article here

http://www.theinternetpatrol.com/cant-get-on-the-hotel-wifi-this-may-be-the-prob lem-and-heres-how-to-fix-it/

Just had to login to say a big THANK YOU to Fanfoot. Been having this issue for over a month and it was driving me crazy. Uninstalled the Boingo app and it immediately started working again. Thanks again!

Kirk

This solution from rorford worked for me just now. I have been having this problem for several months at hotels, never able to solve it. None of the other solutions worked for me, and I tried *all* of them...multiple times. I have iPass and immediately after setting an auto login exclusion for this hotel network in iPass, it worked! Thanks rorford!