I am connected to the hotel wifi network, but the login screen does not appear.

I have the same problem on my iPhone 5 at various hotels and cafes. If I have used the wifi network before, and the password has changed, the login screen won't appear when I try and login on subsequent visits. Even after forgetting the network, renewing the lease, etc.

Any ideas?

Ok, thanks, that's one thing that I didn't try yet ...but, we shouldn't have to do that.

This morning I was in Glasgow, I had problem logging in my hotel room, had problem at GLA airport, but ok in the British Airways lounge, than problem again in LGW airport during my connexion and now I'm in Lisbon and it's working fine. So frustrating and Apple is just simply denying de problem...

Has anybody had any luck with this issue? I am travelling in Mexico and my iphone worked with the hotel wireless pretty well until this weekend. I can log in at times but not access the internet. I am using a PC running Windows and can still login fine. I got in touch with Apple Support and they said to reset the network in the phone, which I did, and to go somewhere else and try it. They suggested having the hotel turn off / on their routers, etc.. (really ridiculous).

Anyway, I would like to know if there is a solution. This is a problem with Apple. Folks travelling with me are using Android devices (which I will soon be buying) and a variety of laptops (Mac & MIcroosoft) with no issues. I have this stupid iphone 5s which I got because they are meant to be the rage and now affectionately call it my i-brick.

Let me know what anybody hear's from Apple.

If you have iPass like I do (or, I assume, similar services like Boingo), you have to open the iPass App on your iPhone, open Settings in the iPass app, then open "Manual Login Settings". Then enter the network name (SSID) of any networks that you not want oPass Open Mobile to log in to (e.g. Hyatt). This stops iPass from trying to log in to the hotel network, which is what is blocking the hotel's wifi we page from appearing. This solved it for me.

Sent from my iPad

Hi, I have had the same problem in this hotel. What I did to fix it.

1) logged in the hotel wifi with my laptop

2) checked the address of the login screen. In this hotel https://controller.mobile.lan/102/portal/

3) opened Safari and ensured it went to the above address. I got the required login screen and could log in with the phone. My phone is an iPhone 5 16Gb

I experienced the same problem. In my case the fix was to remove Google's DNS servers from my network settings. I had 8.8.8.8 and 8.8.4.4 in there. Once I was using the wifi's default DNS server the login page was immediately available in my browser.

Thanks for the solution even I tried to disable my Cellular data and turn on only WIFI and see if it works.

I travel a lot and I do stay in Hotels in the week days. I use Iphone 5S with the latest OS updated. Almost from past 6 to 7 months I face issues with connecting to my Internet when ever I am back to hotel . My iphoen detects the Wifi connection initially and I am able to see the the WIFI symbol on my home screen. But when I try to open any APP or try to make a call thru Facetime ..Its a big heck again ..connection drops of in between an d says network error and mu iphone tries to connect thru LTE network . It keeps switching between Hotel WIFI & LTE or 4G networks , which is really weird and calls drop off sometims due to poor connection . I also make an appointment with the Apple Care and tried to explain them the issue .They say its nothing to do with Iphone .When the APPle support team connected to the WIFI in APPLE care it works fine . But not sure why I face this issue when ever I try to connect to the Hotel WIFI . It works fine when I am home.

finally I gave up thought that this problem is restricted to me and started using cellular data . but when I search for the solution on the Internet many people keep complaining with the same issue. I believe strongly that there is some issue with the Network settings of an Iphone as this is not intended to a specific person or location as such . There should be some fix given on this issue .

Another possible solution for situations where you can connect to a captive network (ie. hotel) wifi router, but you do not get a log-in screen.

1. Connect to the wifi router.

2. Quickly, before you are disconnected from the router, tap the 'I' next to the connected station in your wifi pane.

3. Turn off Auto-join and Auto-login

That did it for me. As soon as I tuned those off, the login screen came up. If you were not quite quick enough and got disconnected, try connecting again.

I was having this problem consistently on "Guest" networks - when I attempted to connect to these networks, no log-in page would ever appear. Tapping the "i" next to the guest network I was using, and turning off Auto-join and Auto-login fixed my problem perfectly. Thanks Sterno!

NNot one of these work arounds has worked for me. I am having the same issue with my work wifi. Actually, with the wifi at several hospitals I work at. I used to always automatically get the login page pop up as soon as I was in range. Now it doesn't happen at any of the hospitals I work at. I tried opening a new browser page yesterday and it worked. Today.....nothing I do works at all. Others having no trouble. I have tried every suggestion on this post.

You're a star. I'm in a hotel and logged in on iPhone but could not on iPad. Seemed inexplicable ..restated, forgot network etc etc. could not work around with ppersonal hotspot. Your solution fixed it. Thanks.

i have had the same problem, getting the iPhone 6 to pull up the guest network login page;

thanks to the earlier comments and can get it to find the login page.

then today, at a hotel network in Jordan, our android phone and macbook air both connected and authenticated.

the iPhone 6 would not authenticate with the service.

the version of OS is 8.4.1

the password was a simple 5 numbers and both other devices with that password were off.

thanks for comments.

sikkkkke!!! ur a genius this helped alooott! thanks 🙂😁

for anybody else thats having the same problem like i did 5 mins ago this what you should do

connect to the network, then when you see the little wi-fi sign

open safari and type in "www.apple.com" then it will direct you to the hotels login screen

agree to the terms and conditions

and Walllla enjoy your free wifi

n ummm your welcome lol B-D

credit to ^^^

Hi,

My Android phone, PC laptop, and Apple iPad2 work seamlessly.

My Apple iPhone5s would not bring up the login page (having done it the first day in hotel).

After days of frustration, this DOES work:

forget the network, then reonnect to the network

when you see the little wi-fi sign, then up open safari

type in "www.apple.com" then it will direct you to the hotels login screen

agree to the terms and conditions

Thank you all!

As a provider of hotel WiFi services, I think I understand what is happening (and thus how to fix it). To get to a hotel's login page, something called "redirect" happens, where the website you are trying to go to gets redirected instead to another website (the login page). The problem is that when you open your browser, and your homepage (the default page your browser goes to) is an HTTPS:// page (note the "S" in there), those pages cannot be redirected. That is past of the Secure protocol.

In the past couple of years, many websites have converted to https://, like google.com, etc. Many people, who once were fine using google.com as their home page, now find that google.com is actually https://www.google.com/. Since Apple products typically default to a homepage that is an https: page, it cannot be redirected.

The fix is simple. Type in a new URL into your browser that is NOT an https:// address, and it will bring up the login page.