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iTunes 11 does not allow direct Outlook calender sync anymore. Why?

After installation of iTunes 11, there is no direct (cable-bound) possibility to sync an iPhone to Outlook (Windows) anymore. Expecially for business PCs that are behind a company firewall, this is not good. These PCs can't sync to iCloud. How can this have happened?

iPhone 5, Windows XP Pro, iTunes 11

Posted on Nov 29, 2012 10:53 PM

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Posted on Nov 29, 2012 11:28 PM

What are you seeing? Here's what I see in my iTunes: User uploaded file


If you have iCloud syncing your contacts it looke like this:


User uploaded file


If you need to sync to Outlook you could use iCloud Control Panel or you can disable iCloud contacts on your iPhone in Settings > iCloud.


Hope this helps.

69 replies

Nov 30, 2012 8:05 PM in response to thomasfromsterling

Also for those on this thread. Don't make the mistake I did and try the iCloud sync. The piece of junk generated 7 calendars, and screwed up all my safari and IE favorites. It erased my default calendar and moved everything to the iCloud calendar. I can't just delete the bogus ones. I complained to a buddy at work and he showed me his phone that had 20+ calendars generated on it. He said he spent 45 minutes on the phone with a tech who told him it is an iCloud bug. They tried to clean up his calendars but failed to.


In short... do not upgrade to iTune 11 or sync with iCloud. I have several hours of work added to my plate this weekend to recover and clean up everything.

Nov 30, 2012 8:53 PM in response to Chris CA

Chris CA wrote:


I have upgraded and everything works fine.


Glad to hear it. I am sure others with simple scenarios like one calendar on a phone and one on a desktop may work fine, but when you have 1 on a mac, 1 on a desktop behind a firewall, and one on two pc’s, iCloud wreaks havoc. My buddy had a few more than me. iCloud chops them up, renames them, and duplicates crap in all of them. Beware of your contacts too. Mine were all deleted from my default contacts in Outlook. I had to pull them from my other system to get them back.

Dec 2, 2012 11:12 AM in response to ckocko

I did a little experimenting. Before iTunes 11, I would cable sync my iPad and iPhone with Outlook 2007. I used Outlook as my master calendar and contacts list. Now, neither my iPhone nor my iPad cable sync with Outlook. They do, however, appear to cable sync with one another through iTunes. I noticed that while new calendar items I entered into my iPad don't show up in Outlook, they do show up in my iPhone calendar. Anyone else notice this? It looks like iTunes will cable sync an iPad with and iPhone, but leaves Outlook out of the loop. Could it be that Apple just wants to eliminate Microsoft Outlook as the middle man and take that role over with iCloud? Sorry, but I have confidential information that I cannot store somewhere in a "cloud" with God knows who has access. I need to have my master calendar and contacts list on my local computer. Apple needs to restore this function and now!

Dec 3, 2012 4:26 PM in response to tom.goecke

I've searched everywhere on the web for a solution, and I haven't found any yet. Whereas, prior versions of iTunes would sync contact, calendar and other information on older versions of Windows/Outlook/and iOS devices, iTunes is very very tricky and "tempermental" when it comes to later versions.


I completely understand the users who want to sync outside of the cloud environment. Company policies may prohibit it, some people don't want personal information on the web, and if anyone reads the cloud service agreements, it's basically a one-way agreement that says there is no responsibility for data loss, corruption, breaches of security, etc., and they don't guarantee that information will be completely deleted from their databases once you upload information onto the cloud. So for alot, if not most, corporations, this is a "no-way" proposition.


Because of this, direct USB, cable to desktop, syncing is a must...that way you sync with one calendar, contact, etc. through a hardline with a system whose servers are owned by the company, and not through a cloud network.


The other thing is that I don't think iTunes 11 supports two-way Notes syncing through Outlook. If it does, it's not working for me.


Some versions of Outlook has never worked with iTunes. For example, I think educational versions of Outlook are missing some plugin that allows iTunes syncing. I've had those problems as well.


Frankly, this is a very easy solution for Apple to make. I wish they would, and it would solve a lot of problems for a lot of people. It just seems to be the nice thing to do...i.e., enable local, USB cable syncing to local Outlook or other e-mail systems.


Blackberry still does this reliably, althought BB seems to be on its last legs. I understand companies have an interest in controlling their product's ecosystem, but the move to cloud based solutions solely is frankly, not a nice thing to do with a customer's own data. Let us have both ways to sync. Please.

Dec 4, 2012 6:07 PM in response to Gebbeth

It (the cloud option) also doesn't work if you're travelling on business and have to sync on a plane or somwhere else there's no wifi, or where wifi is $30 per device per day...


Apple's often had problems with new releases of iTunes and Outlook. I hope this is a typical teething problem, and not a design decision (to leave Outlook out of the loop).


coop

Dec 4, 2012 6:58 PM in response to coop42

coop42 wrote:


It (the cloud option) also doesn't work if you're travelling on business and have to sync on a plane or somwhere else there's no wifi, or where wifi is $30 per device per day...

Why do you think it doesn't work if wifi is $30 a day?

Nothing will sync over the internet if the internet is not available. Not an Apple or Outlook problem at all.

Dec 5, 2012 7:33 AM in response to Chris CA

LOL, don't be so literal.


It's a figure of speech meaning "it's not a viable option" for those circumstances.


If I have to pay $60 at a hotel to sync my iPhone calendar and Outlook, that's a real problem. Of course it will "work" if I pay the $60 ($30 per device) to make the connection. But until iTunes 11, that internet connection wasn't required. I don't want to have to pay to make a connection that used to require a cable, and my companies clients won't either!


If Apple's deliberately taken away the wired Outlook synchronization capability that's a significant reduction in iTunes functionality.


"Nothing will sync over the internet if the internet is not available. Not an Apple or Outlook problem at all."


Well, duh, of course "internet only" connections require the internet. It is an Apple problem if Apple's taken the wired connection synchronization away and now require an internet connection!


coop

iTunes 11 does not allow direct Outlook calender sync anymore. Why?

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