How am I goin to delete my old apple Id account? I created new account and I wanted to delete my old account and use the new one. Every time I tried to updates all,the applications the old account is popping up and I can't access it.

How can I delete my old apple I'd? Because I created new apple I'd every time I tried to updates all my application the old apple I'd is popping up.. Don't know the password in it and I don't have anymore access on the email add. I wanted to delete it and use the new apple I'd that I created. Having trouble to updates all the applications. Can someone help me please. I would appreciate it. Thank you

iPad 2, iOS 6.0.1

Posted on Dec 7, 2012 6:42 AM

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Posted on Jul 30, 2019 12:09 PM

Purchases are tied to the Apple ID account that was used to make the purchase or download forever, until Heck freezes over. So as long as apps that were downloaded with an Apple ID reside on the phone whenever they update you will be prompted for the password associated with that Apple ID. The only way around this is to delete all apps that were downloaded with the old Apple ID. If you still want those apps you will have to purchase or download them using the new Apple ID.


That's why you should never get a new Apple ID. If your email changes you need to change the Apple ID to match the new email, not create a new Apple ID account.


You also didn't notice that the post you responded to was made almost 7 years ago. Nothing has changed since then.

191 replies

Nov 6, 2017 7:19 AM in response to nckrista

nckrista wrote:


This problem is real and not isolated to a few instances. I think this is unacceptable and Apple should find a fix for this.

Fix what? Purchases are permanently tied to the AppleID used when making the purchase. Commerce laws and developer’s intellectual property rights mean it is not possible to transfer purchases between AppleID’s (as is true with almost all online user Id linked software and content licenses).


There is nothing to fix. If you change Appleids you lose the purchases tied to the previous AppleID and will have to purchase them anew. That’s not going to change because Apple has no legal rights to make such a change. Apple does not own the software you purchased licenses for - they merely manage the distribution of that 3rd party owned code. So Apple has no right to transfer ownership of something they don’t own to anyone else or any other online store ID.

Oct 22, 2018 9:09 AM in response to Robertsonmillar

So do you know or do you not know the Apple ID that is signed in to iCloud?


If you do know it, and its password, then you can sign out. You cannot have it all hooked onto one ID and have a different passwords at the same time.


You cannot have it both ways. They are either the same account, or different accounts. you can't have one account with 2 different passwords.


Also signing out does not in any way remove any credit balance you may have on your account. You can sign out of the account and its associated balance will remain with it. It does not get wiped out.


If the account logged in to iCloud is different to the one you use for the App Store and the iTunes Store, then logging out of iCloud will have no effect on the other account whatsoever.


If its the same account as the one logged in for the App Store and iTunes, then logging out will still not affect the account or its balance, it will just be logged out of iCloud.


If you do not know the account that is logged into iCloud, then you will need to wipe the Mac to remove it. This however, would have nothing to do with what account you use for Software Updates.


If you have a mess of accounts with different ones logged in to icloud, associated with the operating system and apps,

logged into the store etc... Apple did not cause this, and there is nothing they need or can fix.


Instead of automatically blaming Apple for something you caused, perhaps understanding how it works and how it can be solved would be better.


The first thing to do is to understand what accounts are signed in where.


There's 5 different paces an account can be signed in on a Mac. iCloud, Mac App Store, iTunes, Messages, and Facetime. The Apps themselves can be associated with an account, this is generally the same one used with the Mac App Store, but can be a different one if they were downloaded with one account, but then the account for the Mac App Store was changed to a different one.

Mar 6, 2019 6:09 AM in response to garvansh

Please change my account in new one

This is a user-to-user technical support forum. We cannot change anything. We have no idea who you are, or what your old account was, or what your new account was.


Furthermore, Apple does not move information from old accounts to new accounts. It was a big mistake to create a new account, because everything purchased or downloaded with the old account is now lost to you. The correct procedure would have been to change your Apple ID on the old account to a different email address, which would have preserved your purchases and settings. You can probably still do that. See this link-->Change your Apple ID - Apple Support

Jul 15, 2018 6:57 AM in response to Itsrossy

Itsrossy wrote:


Yes me too how to delete my old apple ID?

Had you bothered to read even just the previous single page of posts you’d already have the answer to your question. See:

Legal - Privacy Policy - Apple and scroll down to the section “Access to Personal Information”


Note that deleting an AppleID deletes all purchases associated with it. All apps, songs, movies, eBook etc purchased under the AppleID will need to be purchased again with your new AppleID. All iCloud data associated with the deleted AppleID will also be lost unless archived somewhere else.

Jan 29, 2019 10:35 AM in response to Gatekeeper1981

You can ask Apple via the feedback site if you wish to. But legally, there are limitations on merging any online account which is tied to individual use software licenses and subscriptions. You cannot merge MS store accounts, Xbox accounts, PS4 accounts, etc since the items purchased with the account are not owned by the account holder, but simply licensed for use by that individual.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How am I goin to delete my old apple Id account? I created new account and I wanted to delete my old account and use the new one. Every time I tried to updates all,the applications the old account is popping up and I can't access it.

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