Apple Maps - My business location is wrong, and I don't have any iDevices to fix it

Question

Level 1

7 points

Apple Maps - My business location is wrong, and I don't have any iDevices to fix it

My customers are getting ****** off at us because they're constantly getting lost and are late for their classes. I've tried the other solutions in the forum (Yelp, Localeze, Tom Tom) to no avail. I then called Apple, and they informed me that Apple Maps has no contact emails or phone numbers where we can get the problem worked out directly.

I'm hoping I have more luck here.

My business is:

Pepper's School of Music

San Antonio, TX 78260

I believe Apple maps is sending people to the middle of the neighborhood, but I haven't seen the exact location because I don't currently have an iphone.

Here is where the marker should be:

Google Maps - http://goo.gl/maps/YMkIW

Bing Maps - http://binged.it/121qDFC

Mapquest - http://mapq.st/UOBekp

Could one of you awesome members please correct the marker in your maps app? Or could someone from Apple Maps please contact me directly?

Thanks so much

Apple Maps-OTHER

Posted on Dec 9, 2012 5:03 PM

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Answer 1

bpepper0822 Author

Level 1

7 points

Dec 9, 2012 5:16 PM in response to bpepper0822

I'm sorry. I totally forgot the street address. The full address is:

Pepper's School of Music

27514 Timberline Dr.

San Antonio, TX 78260

Thanks

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Answer 2

Cscience1

Level 3

710 points

Dec 9, 2012 5:22 PM in response to bpepper0822

First of all Maps has a problem with it so Apple is updating it as soon as possible. There are many free map apps that can lead you to the right place on the iPhone AppStore.

I hope this gives you an idea.

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Answer 3

randers4

Level 9

63,525 points

Dec 9, 2012 5:36 PM in response to bpepper0822

Moved the marker to the correct location and reported it. Hope it helps.

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Answer 4

bpepper0822 Author

Level 1

7 points

Dec 9, 2012 5:45 PM in response to randers4

Thank you very much. I really appreciate it.

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Answer 5

randers4

Level 9

63,525 points

Dec 9, 2012 5:45 PM in response to bpepper0822

You're welcome.

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Answer 6

Dec 9, 2012 5:58 PM in response to bpepper0822

Barrett,

To Further add to this,

In Apple Maps iOS6

If you key in:

Pepper's School of Music

San Antonio, TX 78260

It plots to 119 Mountain Echo

Timberwood parl Texas, 78260

.

However, if I key in:

Pepper's School of Music

27514 Timberline Dr.

San Antonio, TX 78260

Maps finds the address correctly.

Is there another Pepper's school of music.

Is the Mountain Echo address completely inappropriate? Did you move? If so, I can report that as incorrect.

-Alan

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Answer 7

bpepper0822 Author

Level 1

7 points

Dec 9, 2012 6:14 PM in response to Alan Edinger

We did recently move from the Mountain Echo address, but it was well before Apple Maps was released. If you could help change it, that would be awesome. Thanks so much.

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