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Level 1

7 points

Apple Maps - My business location is wrong, and I don't have any iDevices to fix it

My customers are getting ****** off at us because they're constantly getting lost and are late for their classes. I've tried the other solutions in the forum (Yelp, Localeze, Tom Tom) to no avail. I then called Apple, and they informed me that Apple Maps has no contact emails or phone numbers where we can get the problem worked out directly.

I'm hoping I have more luck here.

My business is:

Pepper's School of Music

San Antonio, TX 78260

I believe Apple maps is sending people to the middle of the neighborhood, but I haven't seen the exact location because I don't currently have an iphone.

Here is where the marker should be:

Google Maps - http://goo.gl/maps/YMkIW

Bing Maps - http://binged.it/121qDFC

Mapquest - http://mapq.st/UOBekp

Could one of you awesome members please correct the marker in your maps app? Or could someone from Apple Maps please contact me directly?

Thanks so much

Apple Maps-OTHER

Posted on Dec 9, 2012 5:03 PM

78 replies

Lkrehl

Level 1

4 points

Apr 22, 2016 2:58 PM in response to mgoolsb2

I am so glad I found this post. I am also having issues with Apple Maps giving a wrong address. Our address is 3150 N. Arizona Ave Suite# 108, Chandler, AZ 85225. When you type in that address and click search it changes the address to 3150 S. Country Club and takes users about a mile away. If you type our address in Google Maps on a PC it gives correct directions. Please help 🙂

mgoolsb2

Level 1

4 points

Apr 28, 2016 9:30 AM in response to Lkrehl

not sure if this would help you but I figured out if you open maps in your phone, and type in your address or location (the wrong one)

you can click on it, then go to bottom and click "report an issue" and then you can type in all of the correct info and then it will probably be approved. I have just done this myself, although it has not been long enough to see if it works, but it is worth a shot.

Sep 28, 2016 11:57 AM in response to Alan Edinger

Alan,

I am having the same problem, can you please explain how to report the address change to Apple?

Thank you!

Apple Maps - My business location is wrong, and I don't have any iDevices to fix it