how to send a complaint email to apple?

I bought my iPhone online about one week ago and received my iPhone by today 29/Jan/2013. Unfortunately, my iPhone dosn't work and there is not any Apple store around my living area. What should I supposed to do with this problem?

I want to complaint aginst the Apple and send them a complaint email but I couldn't find any email address!

If I want to go to the nearest Apple store, I should buy a ticket worth 20 US$ to go and back to Kuala Lumpur (Capital City of Malaysia) which is 3 hours by bus. I am so angry because after a week of waiting I was so happy that finally I will get my iPhone but I received a defective Phone. And I am also wondering that why there is not any warranty card inside the box!!! 😠 😠 😠

iPhone 4

Posted on Jan 29, 2013 8:21 AM

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Question marked as Top-ranking reply

Posted on Jan 29, 2013 8:27 AM

Apple does not have any email support. You have two choices: Call AppleCare or go to an Apple store. You have a one-year hardware warranty & 90 days of phone support.


http://store.apple.com/my/help/contact

73 replies

Dec 17, 2016 7:48 AM in response to Sanchitverma

Sanchitverma wrote:


iPhone 7 not better colours is fade white spot see this device pls change this body

As has been explained, REPEATEDLY, you're not addressing Apple in this thread. If you have a problem with your phone, make an appointment at the Genius Bar at your local Apple Store or at an Authorized Apple Service Provider. Of, click on the Support link at the top of this page for other options.

Jul 9, 2017 8:43 AM in response to eaiman

My name is Akash T. from india.

I enrol my Iphone7plus 32 gb with iOS 11 public beta but unfortunately my device processer is geting so

Much slow . So wht can I do with my device plz help my

Iphone serial no is F2*******G04. Plz solve my problem fast because I can’t do my business work perfectly

Akashtaneja

Haryana, Faridabad 121001

India


<Personal Information Edited by Host>

Jul 9, 2017 8:50 AM in response to KennySyi

If you use that link Apple will get your feedback, but will not reply. It is also specifically for website feedback, not for contacting Apple about a device issue. On that page it says:


Use the form below to send us your comments or report any problems you experienced finding information on our website. We read all feedback carefully, but please note that we cannot respond to the comments you submit

Jul 26, 2017 7:22 AM in response to Mmjh26

This is a user-to-user forum. You need to use the Contact Support link at the top of every page.


Perhaps your problem can be resolved, however. Have you tried restarting your phone? Hold the SLEEP/WAKE button until "Slide to power off" appears and do so. Wait 1 minute, then hold the SLEEP/WAKE button again until an Apple logo appears.


If that doesn't fix the problem delete the app and re-download it. You will not be charged a second time if it was a paid app.

Jan 27, 2017 1:12 PM in response to Mohammad navidi

Mohammad navidi wrote:


Hey, if you plan the previous macbook pro with tach bar and more powerful hardware that will attract more customers into the market gave promise Krd.khvdm the previous plan and prefer the tach bar

I'm sorry but your post doesn't make much sense in English. Please restate it or try again in your native language. Or, better yet, if you have a suggestion for Apple, give it to them here:

http://www.apple.com/feedback

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how to send a complaint email to apple?

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