how to send a complaint email to apple?

I bought my iPhone online about one week ago and received my iPhone by today 29/Jan/2013. Unfortunately, my iPhone dosn't work and there is not any Apple store around my living area. What should I supposed to do with this problem?

I want to complaint aginst the Apple and send them a complaint email but I couldn't find any email address!

If I want to go to the nearest Apple store, I should buy a ticket worth 20 US$ to go and back to Kuala Lumpur (Capital City of Malaysia) which is 3 hours by bus. I am so angry because after a week of waiting I was so happy that finally I will get my iPhone but I received a defective Phone. And I am also wondering that why there is not any warranty card inside the box!!! 😠 😠 😠

iPhone 4

Posted on Jan 29, 2013 8:21 AM

Reply
73 replies

Sep 16, 2013 2:30 PM in response to kb1951

Hey I have an iPhone 4 I have only gad tho phone for about 4 month and already I'm loosing the sound on it when I call people it freezes alot and takes time to load thing like when I have clicked to call someone I can here the ringing tone but the screen is either black or it's completely froze in the lock screen, I haven't got time to go into my network store to get it repaired and I cannot afford to loose anything on the phone as I have no I cloud plus I need to have the phone for business so I cannot be with out the phone plus I cannot have access to a local apple store as they are all out of time, so if someone who is apart of apple can you get in touch with me ASAP over email so we can discus my problems and what you can do to help me. Thanks.

Sep 16, 2013 2:54 PM in response to Charmaine.L.Whitaker

Charmaine.L.Whitaker wrote:


How rude I'm sorry I didn't know that.

No one is being rude to you. In fact, by letting you know that Apple isn't going to reply to you, Paul is trying to help you. Wouldn't you rather know that they won't than just get more and more frustrated waiting?


As Paul suggested, start a new thread with a properly descriptive subject line. Describe your problem What you're trying to do? What happens when you try? What error messages are you getting? What troubleshooting steps have you already taken?


Best of luck.

Apr 11, 2015 3:58 PM in response to Johnmac57

Johnmac57 wrote:


Regardless of what the people here tell you Apple are very much involved on this site it is run and supported by Apple I have just received an e.mail from Apple telling me my original post has been deleted by Apple because it did not fit in with apples idea of how the forum should be used

No, it was deleted because it violated the Terms of Use, same terms you previously agreed to.

Dec 27, 2015 9:55 PM in response to wjosten

Dear Team,


I am an i-phone user and i own i-phone 6 , I'm writing this e mail pertaining to i-phone language option.

As i am an Indian i see almost all of the language option provided in i-phone like Tamil, Urdu, Telugu, Marathi etc., But why not Kannada Language ?


Kannada is one of the oldest language in this world where it has it's own rich history. If you see the trend Karnataka has 2nd top position in buying i-phones (especially Bengaluru city) and our regional language is Kannada. The requested option make us to feel proud if it is updated in next version.

Apple sells over a million iPhones in a year in India. Kindly keep this into consideration and do the needful.


Please feel free to discuss anything on this. Thanks



Regards.,

Praveen Balsundar

Nov 5, 2016 8:32 AM in response to eaiman

I bought the apple watch May last year and was very happy with it just one problem it wasn't water proof which was a downfall as i have to keep on changing watches if i had known you were going to bring a water proof one out a year later i would have waited after all it's not a cheap watch i paid £600 for the silver one i think you should do an exchange for those who wish to purchase the waterproof one as to pay out again is ridiculous i should think many people feel the same as myself with phones you know there's going to be new ones every year but the watch a year later was a bit of a kick in the teeth hopefully as a big company you could offer some kind of deal or as a good will gesture swop the watch not the strap as it is only the watch that's the problem thankyou for reading my complaint and i await your response.


Mr D Sargent

Nov 5, 2016 8:42 AM in response to tottenham587

tottenham587 wrote:


thankyou for reading my complaint and i await your response.

You're not addressing Apple here. Numerous contact options have been given in this thread. I suggest you start from the beginning of the thread and see which one is most applicable to your issue.


Forum tip: Use standard sentence structure and, more importantly, punctuation. Reading an unpunctuated block of text is rather difficult and many people won't bother. This may deprive you of help that you need or want.

Nov 25, 2016 9:57 AM in response to eaiman

Since IPhone 7 has come out our phones updated causing nothing but severe issues. My entire family phones will not let us take pictures or download any apps. We erased everything and this message continues too appear stating not enough storage. We don't have anything on our IPhones that's taking up storage space. We shouldn't be forced into a upgrade and social media is talking about this issue everyone is experiencing. Please fix the issues with the IPhones!!!

Dec 17, 2016 7:48 AM in response to Sanchitverma

Sanchitverma wrote:


iPhone 7 not better colours is fade white spot see this device pls change this body

As has been explained, REPEATEDLY, you're not addressing Apple in this thread. If you have a problem with your phone, make an appointment at the Genius Bar at your local Apple Store or at an Authorized Apple Service Provider. Of, click on the Support link at the top of this page for other options.

Jul 9, 2017 8:43 AM in response to eaiman

My name is Akash T. from india.

I enrol my Iphone7plus 32 gb with iOS 11 public beta but unfortunately my device processer is geting so

Much slow . So wht can I do with my device plz help my

Iphone serial no is F2*******G04. Plz solve my problem fast because I can’t do my business work perfectly

Akashtaneja

Haryana, Faridabad 121001

India


<Personal Information Edited by Host>

Jul 9, 2017 8:50 AM in response to KennySyi

If you use that link Apple will get your feedback, but will not reply. It is also specifically for website feedback, not for contacting Apple about a device issue. On that page it says:


Use the form below to send us your comments or report any problems you experienced finding information on our website. We read all feedback carefully, but please note that we cannot respond to the comments you submit

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how to send a complaint email to apple?

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