iPhone 5 not waking up! Have to press home/sleep button numerous times

Hey Apple peoples


Does anyone have an issue w their iPhone 5 where pressing the home/sleep buttons does NOT wake up the phone in one press? I have only had mine since late Oct 2012 and several times a day it just decides to have an extended snooze. I have to hit the home button or sleep button numerous times before it kicks into gear. Mucho annoying!! Watch this short vid to see what I mean: http://www.flickr.com/photos/go_bombers/8489949001/in/photostream


Phone has been updated w latest software, backed up, restored...nothing will fix it so hoping someone out there has an answer!


Danke schon!

iPhone 5, iOS 6.1.2

Posted on Feb 19, 2013 5:19 PM

Reply
77 replies

Mar 30, 2013 8:48 AM in response to MonsterBabe

Mates. I also had/ and have the same issue. I went to genius bar and got a replacement. For being in the safe side, I did not restore my back up and chose "start a new iphone". But after all I faced the same issue again. So this problem is not harware related. This problem is not related to a bug in your softwares.


Does anyone have any idea?


Apple pleeeeeeeeeeeeeeeeeeeease fix this issue. It is not tolerable. Can I change my iphone 5 (which is less than 1 month used) with an iphone 4s?


Someone answer

Mar 30, 2013 10:39 AM in response to agons

Thank you Agons and Chahineata


As not everyone has this issue, maybe it happens because of some common way of usage.


I tested the auto brightness on/off. It happens again.


So this is how I use my iphone.


I use assessive touch

There are always about 50 apps which are working in the backgraund

Siri off

Automatic adjust time by timezone on


what about you guys?

Apr 28, 2013 5:25 AM in response to Chahineata

I'm having the same problem too. About a month ago my iphone 5 just suddenly became unresponsive. Press home, sleep/wake, slient even put it on to charge and nothing woke it up. It just likes to have a 20 second snooze. Must be hard work being an iphone. Cant seem to explain it. Happens about twice a day, every day. On Vodafone in Australia, iphone 5 32gb. Vodafone customer service said it was static buildup and that a reset will clear it...

Apr 28, 2013 6:44 AM in response to wheetie

Hi guys,


Update: I went to Apple Store and Genius told me it's due to lack of memory like hllbnd said. Since not everyone is having the same problem, I demanded a replacement phone and he gave it to me under one condition: I can't demand a replacement for the same problem.


The same thing happened after 2 days. When I checked the free memory at that time, it was 2%. So I guess the solution is like hillbnd said, kill off multitasking tray...which is annoying...


Well not every phone is perfect I guess.

May 3, 2013 8:17 AM in response to jaehlee87

Ok mates

I found the solution


It is not a hardware issue. As some friend mentioned it is because some software issue. I found that this issue is because of some apps which work in backgraund. Maybe those apps demand unreasonable memory or whatever. By the way, I removed some apps and now after one week everything is perfect.


PS. My previous phone had the same issue (not waking up instantly for 2 times a day). I replaced it with a new one and did not back up any thing from the past into it. But the problem continued existing until I removed some apps.


OK.


Below is the list of the apps which I removed from my iphone 5.


iBooks

Blackboard Mobile Learn

ooVoo

Facebook

Google Translate

English Grammer in Use Test

IELTS writing

Sounds: The pronounciation app

Classic Weather

YouTube

ABC Radio

Speak English

iPersia Calendar

Fastdic

My Vodafone Australia

CommBank Kaching

Converter Plus

eBay

Skype

Facebook Messenger

WhatsApp Messenger

CityRail Fares

PayPal

Qrafter- QR Code

WolframAlpha

Tango

Asphalt 7


I never kill any app task in the background. Now I have had 35 apps contnously running in the background for a week with no problem. Consequently, the issue is deffinately from one of the above apps.


Cheers

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iPhone 5 not waking up! Have to press home/sleep button numerous times

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