Level 1

0 points

iPhone 5 not waking up! Have to press home/sleep button numerous times

Hey Apple peoples

Does anyone have an issue w their iPhone 5 where pressing the home/sleep buttons does NOT wake up the phone in one press? I have only had mine since late Oct 2012 and several times a day it just decides to have an extended snooze. I have to hit the home button or sleep button numerous times before it kicks into gear. Mucho annoying!! Watch this short vid to see what I mean: http://www.flickr.com/photos/go_bombers/8489949001/in/photostream

Phone has been updated w latest software, backed up, restored...nothing will fix it so hoping someone out there has an answer!

Danke schon!

iPhone 5, iOS 6.1.2

Posted on Feb 19, 2013 5:19 PM

77 replies

Jun 11, 2013 12:59 AM in response to LitMONSTER

I mean IOS 7 beta 1

Jun 11, 2013 6:35 AM in response to wheetie

hello,

i have had the same problem and I think I found solution. open settings, then general, restrictions and turn off everything in section ''game center'' .

Jun 12, 2013 6:05 AM in response to wheetie

My iphone5 has the exactly the same problem. It seems to me that this issue happens more frequently when I do travelling.

wheetie Author

Level 1

0 points

Jun 12, 2013 9:15 PM in response to wheetie

I made the changes to Game Centre as suggested by another user and that was working okay for me yesterday - phone was cooperating. I am now roadtesting iOS7 today and have yet to have it die on me...will keep on having a play and see how it goes...

Jun 15, 2013 10:48 PM in response to wheetie

Just had my 5 replaced yesterday because of this issue. Now the new 5 has been only with me for less than 24 hrs, the same problem happens AGAIN! I don't have FB installed yet, definetly not FB's fault!

Jun 16, 2013 9:39 PM in response to lance 1234

so far so good for me too (game centre settings)!! thanks 🙂 this problem has been troubling me for a while now.

I also had my phone replaced by Apple but the problem continued.

Jdawg24

Level 1

4 points

Jun 16, 2013 10:22 PM in response to wheetie

this is good to know. i have tried removing facebook but didnt make a difference--but am with Voda so assuming this is the problem and a fix will come soon.

Jun 16, 2013 10:45 PM in response to Jdawg24

I'm also with voda... so far so good, I'll post again if I re-encounter the problem.

Jun 24, 2013 2:59 AM in response to Jdawg24

the problem is back 😟

Jul 8, 2013 3:21 PM in response to wheetie

This problem only started with my iPhone 5 when I had to change from a 3 sim to a Vodafone sim. Can't go back as the 3 sim no longer is supported. I shall put some $$ on my Telstra prepaid sim and try to rule out vodafail as the missing link here.

iviren

Level 1

8 points

Jul 20, 2013 3:02 AM in response to faraday68

I am having the same issue, iPhone 5 only 2 days old and does not wake up.

It's definitely NOT a hardware issues so there is no point in going to Genius.

My suspect is VODAFONE as I am with Vodafone as well .

This issue is really annoying ,Tim cook pls fix this !!!!

Used Tim's name so that Apple may respond if they have any filter on the forums :p

I have reset it ,changed game settings as advised by OP.

iviren

Level 1

8 points

Jul 22, 2013 8:55 PM in response to iviren

Any update for this issue guys ?

I called Apple this morning but they advised to turn off LTE which was already turned off before i called them.

What is the use of iPhone 5 if you have to turn of LTE ????????

WE NEED A FIX FOR THIS ISSUE,BATTERY DRAIN AND 3G/4G CONNECTING ISSUE...TIME TO GET IOS 6.1.5 BUG FIX APPLE.....

wheetie Author

Level 1

0 points

Jul 22, 2013 9:03 PM in response to iviren

Hey iviren

There is still no love, unfortunately. I have made all the changes suggested by other users, also turned off LTE etc but it's still playing up.

I found a thread on the VF site dedicated to this issue: http://community.vodafone.com.au/t5/iOS-iPhone-and-iPad/iPhone-5-home-amp-lock-b uttons-unresponsive/td-p/218008/page/6 I have since been in touch with people from VF and Apple have also contacted us to gather more data and said it appears to be a VF only issue and they are getting details to try and work it out.

My battery is crap too. I'm not on it heaps, just a "regular" amount but it's still on it's last legs by noon. Really aggrevating, esp when I'm out and go to use maps to get somewhere and it DIES!

The iPhone 4s was sooooo good and hassle free for me (on 3). Really annoyed that this supposedly better phone and better network has so far been nothing but a pain in the ***!

iviren

Level 1

8 points

Jul 22, 2013 9:26 PM in response to wheetie

Thanks wheetie.

I have already posted on that Vodafone forum but I am not gonna submit IMEI details to Vodafone. I am sure if all Vodafone customers are facing this issue then why they are collecting info of ALL people. To test anything 10-20 customer details should be more than enough.

All iPhones are same and Vodafone Carrier settings are 4.1 so what extra they want to know ???? Does not make any sense to me. lots of people are affected for long and they still collecting information...

!!!!!!!!

Jul 22, 2013 9:42 PM in response to iviren

hi there,

I had the same problem wiht my iphone 5, about 2 weeks ago a genius in apple store "Hard Reset" my phone. it took about 20 minutes or more. this apprently can be done only by them. my phone has been ok since. pls remember to restore your phone before taking it for hard reset.

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iPhone 5 not waking up! Have to press home/sleep button numerous times