An invalid response was received from the device?

A useless and insulting response. I just upgraded my iPhone to iOS 10.0.2. It was working perfectly until the update. Now it will not sync with iTunes nor will it load photos into iPhoto.

Please take the time to read the entire thread. Information about this and the Mac has already been explained. More than likely you have the incorrect version of iTunes and Mac OS X.

Explain why and how you reintalled Windows. Did you do a fresh install, or did you do an upgrade? What version are you using now, versus what you were using before? Did you install over an existing version, or uninstall and reinstall? Which iPhone are you using? What version of iTunes do you have?

I did try the chord, but that wasnt the fault, but it started working after I did the steps mentioned above, and it worked about 15 minutes or so after I wrote that, though I was considering what you're saying now, thanks, I'll keep that in mind if any of my friends have an issue like that 🙂

I have the exact same problem and I'm trying to connect to a macbook. I've never had a problem syncing my music when I used windows, so yeah it very well could be a computer problem. I've done everything listed on this forum and unfortunately I've had to come to the conclusion that apple products really are **** because nothing worked. My theory is that since itunes is OWNED by apple, they have the authority to deny you access to music that wasn't purchased from them. I'm betting that's why this specific issue happens ESPECIALLY when using an apple computer. I think the best way to solve your problem is to get a windows computer and sync your iphone to that.

My anger derives from nearly all my music being deleted after trying to connect my phone to this computer. Now my macbook won't even recognize my iphone when I connect it AND I have no music AND I can't ever add more music.

Thanks a lot apple,

I updated both my iPhone 6 and iPad Air 2 to iOS 10.0.2 and both devices are now not recognized by iTunes 12.1.2 (currently newest version) on my Windows 7 PC. I tried connecting my brother's iPad Air 1 with iOS 9.3.5 and that one was detected by iTunes normally. So I'm stuck with both my iOS 10.0.2 devices and can't do work on them in iTunes. This is terrible.

i have an Iphone 6 and the latest ios 10.0.2 and a Imac computer and it says as soon as i connect my phone to the imac Itunes could not connect to the iphone"iphone" because an invalid response was received from the device. please help

I also am having this issue with a new iPhone7 i just purchased today. My wife and I both backed up our IPhone6s on our respective computers (both mac) and proceeded to restore our new phones off of the old backup. My computer/phone combination worked perfectly, however my wife's computer will not connect to her new iPhone7 and displays the same message as the original post. I plugged my new iPhone7 into her computer with success. Also switched ISB ports and cables. As both of our phones are brand new as of today (and mine is recognized by her computer perfectly) there is some software issue with the phone. What's the solution?

Man I'm so tired of Apple blaming everything else. ALL my USB ports WORK with EVERYTHING ELSE. My charge cable WORKS! My iPhone WORKS! My PC WORKS! My software is UP TO DATE! My iTunes is UP TO DATE! Stop blaming everything else. I'm not going to use a different computer or reinstall iTunes or reinstall Windows or do a rain dance on a Sunday at 3.00pm when Jupiter is aligned with Saturn. THIS IS NOT MY PROBLEM TO SPEND TIME FIXING!

Yes. I can not get my iTunes 12.2.2 to recognize my iPhone 5 on my MAC vr. 10.7.5 so I can sync and backup. I am getting the message 'an invalid response was received from the device'. I have tried different cord, different ports, re-launching, updating programs, etc.

I download photos from iPhone to windows computer everyday. Was doing so 30 seconds before upgrading to ios9. Now my computer does not detect my phone at all. The only thing that changed is the upgrade. Can anyone help me? Desperate to get to my photos.

**** Right! ... Apple is no different then M$ or any other software company... stop blaming the USB ... there is a bug in your windows iTunes latest version and it occurred after update iPhone 6 plus to version 10... Fix it Apple!!!!!

The original posting is 3 year's old, Chris, and you have to wade through a lot of posts to come to a solution. What do you suggest to Apple customers with older hardware that does not seem capable of upgrading to newer versions of iTunes?

G0lf88 wrote:

The original posting is 3 year's old, Chris, and you have to wade through a lot of posts to come to a solution. What do you suggest to Apple customers with older hardware that does not seem capable of upgrading to newer versions of iTunes?

Either buy a newer machine that meets the minimum requirements for the current version of iTunes, try running Windows 7 or higher in a VM or using BootCamp and use iTunes for Windows, or forgo syncing the device with iTunes.

This is a mess. I upgraded the software to the latest version for my Iphone6 and now it wont sync with my imac. I have always bought all Apple products just so that I would never have this problem and I am increasingly finding it more and more difficult to be an Apple supporter. I have apparently authorized 5 out of the 5 computers I am allowed - don't know what will happen then.

I am going to go back to my old Iphone 5S and hope that still works. Was planning on buying anew Imac but thinking that one of the Samsung products could be a better bet.