iphone 5 power button NOT Working anymore.

The power button of my Iphone 5 is not working properly. What i mean by that is i have to push the power button REALLY REALLY hard to get it to work. I am worndering can i take it to Apple and have them replace it for me? I had have my Iphone 5 for a little more then a year and my warrenty is out of date. Anyone kno if i can still get a replacement? Bought the iphone5 couple of months after it came out, full price out the door and using it for T-mobile

iPhone 5, iOS 6.1.4

Posted on Jun 24, 2013 11:03 PM

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Posted on Dec 21, 2013 3:00 AM

I had the issue on my iPhone 5, sleep/wake stopped working from one side then practically stoppped altogether. It degraded over a couple of months. It was nearly 3 months out of warranty when I took it to Apple. They wanted £209 for a replacement. I declined and took it to a local mobile phone shop. They repaired the phone for £25 and showed me what was wrong with it. There is a cable inside the phone which goes faulty. Here is the fix http://www.ifixit.com/Guide/iPhone+5+Audio+Control+and+Power+Button+Cable+Replac ement/10792 for anyone brave enough to try it themselves. Also ifixit shows the cable for $25 but you can get it from dealextreme for $4. I suggest anyone with this problem who Apple have turned their back on to try local repair shops who have experience with this issue. The phone was fixed on the same day because they carried the part in stock.

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Dec 21, 2013 3:00 AM in response to Tchao

I had the issue on my iPhone 5, sleep/wake stopped working from one side then practically stoppped altogether. It degraded over a couple of months. It was nearly 3 months out of warranty when I took it to Apple. They wanted £209 for a replacement. I declined and took it to a local mobile phone shop. They repaired the phone for £25 and showed me what was wrong with it. There is a cable inside the phone which goes faulty. Here is the fix http://www.ifixit.com/Guide/iPhone+5+Audio+Control+and+Power+Button+Cable+Replac ement/10792 for anyone brave enough to try it themselves. Also ifixit shows the cable for $25 but you can get it from dealextreme for $4. I suggest anyone with this problem who Apple have turned their back on to try local repair shops who have experience with this issue. The phone was fixed on the same day because they carried the part in stock.

Feb 7, 2014 9:23 AM in response to Tchao

Don’t despair, folks! There is an easy workaround to this problem that doesn’t require going back to Apple for anything. This workaround allows you to completely stop using the iPhone 5 power button – as if it is not even there. It costs nothing, and is easy to use.


Here is the workaround, as first posted in part by Roukas and Thycos last year. I’ve combined their info plus more. The idea is to use the “Assistive Touch” feature as a substitute for turning the screen off or turning power off. How to turn either back on is also covered.


The workaround to enable not using the power button at all is as follows…


Go to Settings -> General -> Accessibility -> Assistive Touch -> On


Then activate by pressing the Home button, which puts you back to your main screen of icons.


This will give you a white circular icon (like a snowball) on the upper left screen and thru this circle you will be able to do all the functions of the physical buttons.
You can drag this icon to a more convenient place on your screen, if you wish. Now, here’s how to use the snowball icon in place of the power switch…


1. To turn off the screen, tap the snowball, then on the options shown, select Device then Lock Screen…


Snowball -> Device -> Lock Screen


2. To reactivate the sleeping screen, just press the Home button.


3. To turn power off, do the same as in #1, but hold down on the Lock Screen option until “Slide to power off” appears, then push the slider to the right to power off.


4. To power back on, just plug your iPhone into its wall charger, and it will power on.


Works like a charm, and saves paying for an unnecessary $280 repair!


Apr 25, 2014 5:28 PM in response to Tchao

Good News starting today April 25, 2014. I typed in my serial number and I'm a candidate for a free repair.


If you have an iPhone 5 with a flaky power button, good news: Apple has just initiated an "iPhone 5 Sleep/Wake Button Replacement Program" that will replace your button, even if your phone's warranty has expired. The program begins today in the US and Canada, and it will launch on May 2 in other countries.

Enter your serial number on Apple's page to see if you're eligible for the program—if your phone has other damage (say, a cracked screen), that damage will first have to be fixed at your expense. If you're one of those holdouts running iOS 6, your phone will also be upgraded to iOS 7 as part of the repair.

If your phone is eligible, you can send it in by mail or bring it to an Apple store or to a service provider yourself. Repairs will take between four and six days, but 16GB loaner iPhones will be available for you to use while yours is being repaired, if you need one. My experience has been that most Apple stores will simply swap broken, in-warranty devices for working new or refurbished devices rather than repairing your specific unit, but the iPhone 5 has been out of production for several months at this point—Apple may not have enough left in circulation to replace all of the affected phones outright.

Jan 23, 2014 6:14 AM in response to Tchao

I have fed up with this problem so I visited a third party repair service where I got my flex cable replaced in 2 hours for about 45 USD. Now the power button works like as if it was new. Am I still quite mad at Apple? Of course I am, but what else should've I done? Wait for a miracle to happen (recall)? Thankfully we have these great third party repair services who can always help when Apple won't.

Jan 24, 2014 2:16 AM in response to p_giguere1

OK guys, just back from the Genius Bar at the Apple Store in Glasgow.


Success! Brand new handset no problems at all. The experience went something like this:


I walked in, waited about 10 mins, then explained the situation about my button and they asked if they could take it away and have a look inside. I said no problem.


They came back after 5-10 mins saying "yes, your button is broken and what we'll have to do is to give you a new phone, because this isn't something we can fix. Unfortunately your phone is out of warranty, but because you bought your phone from Apple we can cover it under Consumer Law, so it won't cost you a penny!"


Me "erm..." gobsmacked, expecting a fight.


Them "is that ok?"


Me "Yes! That's great!"


2 minutes later is was strutting out of the store with a brand new phone in my pocket.


Faith restored, take heed!

Feb 28, 2014 7:17 AM in response to Lenka Randa

Changing the audio power button cable fixes the issue for me. I have the same power button issue. At first, the right side of the button doesn't work. Eventually the left side will become less and less sensitive.


I would advise search online and find someone (in dubai) who will fix iPhone for you. Base on what I know, there isn't an Apple authorized service provider that will also serve out of warrenty product. (thought I can be wrong)


However, I believe it's better to find a shop that will change the cable for you than changing it yourself. I changed the cable myself; in the process I torned the connectors for the lcd and the front camera. I fixed the power button issue, but with a cost.


It saddens me greatly that the power button failed 2 months after the warrenty, mine was 5 days after the warrenty expired. This is the first time that happened to me as I owned the 1st gen and the 3GS iPhone.

Mar 6, 2014 8:54 AM in response to LuvdCaps

they won't repair, the only option is replacement $269 plus taxes, and the replacement is not brand new, it will be a refurbished with 90 days warranty on it (hahaha what a joke Apple), and if you took it to the local repair center (and phone was opened)..now Apple won't even replace this (another big joke)....


you tell all, new old story..they won't buzzzz they will keep saying.....i understand but i am sorry the only option is $269 plus tax. i think apple has forgotten that if we can make apple so popular we also can make them bankrupt.


get your ph fixed at local repair (under $100 ymmv) sell it on Craigslist and buy Samsung Galaxy S5.

Aug 14, 2014 2:17 PM in response to Tchao

*** Apple Store Replaced 14 days past Warranty because had Brought in Previously During Warranty for Power Button Issue ***


My iPhone 5 power button was frustratingly intermittent about 3 months after purchase in July 2013. Took the iPhone in to Apple Store last December with the issue. They said a full iOS re-install and reset (phone memory wiped clean) would fix the problem. They performed the reset, but still had power button problem.


My serial number did not qualify the phone for recall program replacement. Still took the phone in to same Apple Store 14 days past warranty with the same issue. Technician placed it on an Apple power button test fixture which confirmed that my unit had "issues with the left side of power button". They normally would not replace it under warranty, however they eventually gave me a new iPhone 5 because the records showed it had been brought in December 2013 with the power button issue. YMMV

Aug 24, 2013 8:10 AM in response to wegras

Just thought I'd throw in my two cents. My power button had issues, so I took my iPhone to the Apple Store and all they did was replace the power button flex cable. It took less than 15 minutes. They said that if I was beyond my 1 year warranty, it would cost $29. So make sure you guys get this replaced before your warranty expires!

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iphone 5 power button NOT Working anymore.

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