App Store updates blank

Through trial and error, I figured out the steps below provide a workaround that just began working for my and my wife's iPad only today. Just logging in and out of iTunes (steps 1-4) or just going through Purchased (steps 5-7) didn't work by themselves. It required logging out, logging in, shutting down, then going to Purchased.

1. Log out of Settings>iTunes and AppStore

2. Log back in.

3. Shut down iPad (home + sleep button).

4. Start iPad.

5. Go to App Store, then Purchased.

6. Go through each letter of the alphabet and update those apps one by one showing Update. (Before today, I wasn't seeing the Update. It requires following steps #1 thru #4 first.)

7. Close out of App Store. At this point, I saw the red # disappear on the App Store icon. Blank page is still there when opening App Store>Updates, but at least the annoying red dot is gone.

Still not fixed for me.

This has nothing to do with the software update....

GB

Thanks, AutumnMonkey. Your solution worked for me. Not as simple as the update page, but not too awful. Hopefully Apple will get he problem fixed.

I've tried everything! And while scrolling through my purchased apps will fly once I'm not doing his everyday.

MTG68 wrote:

Ignorant is defending apple al the time when they can't get basic functions to work properly after updating their software.

What software update are you referring to?

Is it too much to ask apple to do a better job of testing before rolling it out.

Absoutely not. It's not too much to ask. However you seem to fail to realize that technology is not perfect, and failures and bugs can happen at any time.

This kind of crap happens all too frequently lately

Do you have any concept on how big of an operation Apple is running these days. I think you should be pretty happy with their services, since many of them are free. A glitch here and there in a huge multi-national enterprise environment is not uncommon.

I've had apple products since the very first iPhone. I am expressing my frustration along with a lot of other people in these forums at a severe decline in quality at apple.

The fact that you got so angry over something as trivial as a site for iPad software updates, instead of enjoying your weekend makes me feels sorry for you. It really does.

And for the record it appears the problem got solved today after enough people complained. So guess it was a simple fix after all.

The simple fact that it's been going on for a few days is probably indicitive of a fix that's not so simple. So..For the third time I ask you..Prove it was a simple fix, since it's still not working for me and many of our 600 iPad users. Again... you can't.

With that said, I hope you can come to terms with this little glitch and realize that the sky is not falling, and it's not the end of the world, so please...go enjoy what's left of your weekend. Respond if you want, it won't matter, as the few minutes of my life I've wasted typing this is more than enough for me to want to browse this thread again.

This issue very well may not be a simple fix. Is it too much to ask Apple to release some type of statement around the issue to save people time and frustration? This seems to be affecting quite a few and if it is an Apple issue it would be nice to know from the source to avoid trying all of these potential fixes that haven't worked. I almost did a restore and that would have been inconvenient. Simple or not there should be better communication to maintain positive user experiences.

I don't understand your point. Of course this doesn't fix the server problem on the Apple side. But if it helps a few people bypass the situation temporarily, then I'm glad it helped.

Sorry, your reply came in my inbox as a reply to mine. So now we know their fora are screwed up, too.

I Have The Same Problem Too On My I Pad 2 For Several Days Now. Quick Solution, Go To The App Store Click On Purchased, Then Select All, There You Will See The Apps Needed To Update And Click On The Apps That Need To Be Updated. This Worked For Me. Until Apple Fixes This Problem This Is The Only Easy Solution.

Mine just started working, at least for now.

I'm having the same problem with my two Ipad 4 tablets. Since about four days ago the Updates tab in the App Store is blank and I'm unable to update my apps.

Same here. Blank white screen on app updates. I was able to update most by manually weeding through the purchased apps tab (great suggestion) but that's a workaround, not a fix. I wonder what's up?

I have the same problem over the last week. Tried all that was suggested, nothing worked.

Why would mine have started working again and others not? Strange.