App Store updates blank

Someone said there is a problem with the updater server.

Have this problem on my ipad 4 for about a week. I am updating the apps via itune. But this is very very frustrating. Afriad it will have the same issue on the iphones and other ipads. Is Apple lookinginto it or is trying to wait until the ios 7? What is Apple's attitude on this?

Add me to the list of frustrated iPad customers. Both my iPad 4 and iPad mini are experiencing the issue, for about a week now. Frustrating that this isn't getting more attention in the tech blogosphere. And even more frustrating that Apple keeps telling people to reboot and make genius appointments. I wish they would just acknowledge there's a problem and let us know they're working on it.

I am having the same issue for about a week now. I hope they (Apple) sorts it out soon. It's too bad that they couldn't at least post somewhere that they are having this issue and that they are working on it. If they are working on it at all.

I'm having the same issue with my iPad 2. It says I have three updates, but when I go to the update screen, it's just a blank white screen. I've tried everything suggested and even restored my iPad and nothing has worked. Has anyone heard anything from Apple about this issue? Do they even monitor their support community? Someone please help!

This is really a frustrating issue. I have two new gen IPads and one third gen. The third gen seems to work fine. The newer ones are doing the same as everyone else. Blank screen showing it needs updates. Seems odd that Apple is experiencing this issue and not recognizing it to us.

My in house developer just informed me that Apple has been reporting lots of issues related to the new IOS. Wonder if this is having some effect?

Apple - please solve this!

THESE INSTRUCTIONS WORKED, but wifi passwords need to be reentered:

Hello Janet,

This is Sunjit here. Welcome back to iTunes Store Customer Support.

I understand that you are getting the notification to update applications, however when you go to update it shows a blank page. I acknowledge the importance of this matter and I will be glad to help you with it.

Janet, I would like to inform you that to resolve this issue please follow this steps:

1. Close All Apps on your iOS device:

2. Sign out of iTunes & App Stores: Settings > iTunes & App Stores > Tap AppleID > Sign out

3. Reset All Settings: Settings > General > Reset > Reset All Settings

4. Reboot your iOS device.

5. Sign back into iTunes and App Stores: Settings > iTunes & App Stores > Sign In with AppleID.

I hope that the information provided has been helpful. If you are unable to update the application. please let me know in your reply. Have a great day!

Sincerely,

Sunjit

iTunes Store Customer Support

http://www.apple.com/support/itunes/ww/

PS, It should be noted that the badge indicating the number of available updates was no longer there, so there were really no updates to make. I will watch to see what happens when new notice numbers come in.

Ipad mini and also of my colleague - same problem. Several apps to update but no actual apps listed in AppStore to update just the indicator! Come on apple this has been happening for the last week or so.

Fix needed!

Add me to list... iPad mini and iPad 2 both blank update pages... Started 6 days ago, both need 2-7 updates.

To all having the issue ralated to iPad AppStore Update blank screen.

This is what worked for me. I tried everything on this post and almost nothing worked for me. When you have no updates you should get the "All Apps are Up to Date" screen, if you are still having a blank screen the problem is not fixed. I am saying this because I was able to update my apps, when I was experiencing this issue, by connecting my iPad to my Mac Mini computer, then connect my iPad to my computer and update the apps in iTunes using my computer and then synch the iPad with iTunes on my computer. The small update sign on the iPad AppStore icon dissapeard when the synch process finished. However the update screen still showed a blank after I completed this process.

So I contacted Apple and they recommended to Sign Out my Apple ID account from the settings screen and reboot my iPad, then sign in again. This method did not work for me.

Solution:

Following the same logic, I deleted my iCloud account from my iPad's Mails, Contacts, Calendars Settings. Then I added the iCloud account again. During the process the iPad will ask you if you want to retain your contacts, calendars and reminders on your iPad. I answered yes. Then when you add your iCloud account again it will ask if you want to merge the contained information and I answered yes.

Make sure you close the AppStore apps by double click the home button and delete the app from the recently ran apps bar at the bottom of the screen before you run the AppStore again.

Then I opened the AppStore Update page and it worked fine. Not sure for how long it will work since I believe the problem is an intermitent issue with Apple Servers.

I hope this works for you.

Janet,

Thanks for the info, but that did not work for me. The only way I was able to make it work was by deleting my iCloud account from my Mail, Contacts and Calendar and then add the iCloud account back.

thanks

wfpIndiana

I'm not sure I would call that a "solution." With this many people having the same issue on a variety of models, I think it's clearly Apple's issue to solve on the server side.

Addtiionally, connecting to a computer to fix isn't acceptable. Part of the beauty of iOS since version 5 was wireless syncing, OTA updates and being "cable-free." Whatever solution comes needs to be cable-free.

I'm reticent to erase all settings as that's kind of a pain in the ***. And again, shouldn't have anything to do with App Store updates.

I received this message from Apple couple of days ago,

"We appreciate your patience as we work to bring our developer services back online"

So I assume something is going on on their side that might be an intermittent issue.

The way I fixed it on my iPad was by deleting my iCloud account from my Mail, Contacts and Calendar settings and then add the account back. It is running normal now. Deleting your account will not delete your info it will allow you to retain your info in your devices and then merge the information back when you add your account back to that service. So it is not a very clean solution but it worked for me.

Thanks,

wfpIndiana

Well not sure if this is a fix or not, but after resetting all of my settings only i now have no indicator saying i have apps to update so either it is fixed and I have to wait for an app to update, or it is broke.