App Store updates blank

I have a red "1" on my App Store app, telling me one of my apps needs to be updated. But when I go to the updates it won't show anything, it's just blank. Everything else in the App Store works but I can't see the updates.any suggestions?

iPad 2, iOS 6.1.3

Posted on Jul 25, 2013 5:11 PM

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349 replies

Jul 29, 2013 6:51 PM in response to Markaustex

Markaustex wrote:


Having the same problem, blank update field. I found a work-around (doesn't fix original problem though):


If it shows a red number for an update, click on App Store and then go to the Purchased tab. Most of the Apps will have 'open' but any that need to be updated will say 'update.' You can update one by one that way until the red number goes away. Not sure if anyone else posted this work-around; I didn't go through all 17 pages to check. At least you can get your updates until the original problem gets fixed.


This worked for me. By going through the list as described the number in the badge reduced until all the updates were complete but it still shows "1" update remaining.

Jul 29, 2013 7:14 PM in response to scottfromexcelsior

changing language had no effect for me with the same blank page at Updates. While I can do the manual method others have described, I get to a point where all of the manual updates have been done and the icon still shows 2 updates but no indication of what they are. This will continue to happen until Apple acknowledges the problem. It must be a server side problem

Jul 29, 2013 7:57 PM in response to I am a duck

Think I found the underlying issue. These updates are not shown in the iPad Apps purchased section either. If you identify which apps are installed, but are not reflected in the purchased screen, search the store for them and they will popup as needing an update. When updated the red indicator goes away. Unfortunately they still do not show up in purchased.


So, the issue seems to be that these are disapearing from purchased on this iPad when the Update is required.


APPLE, get this fixed.

Jul 29, 2013 8:16 PM in response to dldugan

Addendum: I have an iPad 1 and have not experienced this issue. Perhaps there is a problem if one has 2 iPads and updates one first and has no problems with it, but it codes something in the App Store that will not show these on the second iPad. Just a thought, but I don't have my iPad 1 with me. The one I have the issue with is my iPad 3.

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App Store updates blank

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