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I can't restore my game data from Injustice: gods among us

My injustice game was giving some problems, and after checking on the WB games website for help, i was instructed to backup my data onto icloud, delete the app, reinstall it, and a cloud-shaped icon would appear in the app for me to load my saved data. I did this, but the icon never appeared, so now i have to start over completely, after making so much progress. Can anyone advise me as to what else i can try to restore the data on the app?


George

iPad, iOS 6.1.3, IPad with retina display

Posted on Aug 7, 2013 11:16 PM

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Posted on Oct 19, 2013 7:39 AM

I have the exact same thing (word for word) just happen to me. I have filed a ticket on the WB website and have searched forums and have not found a solution. I have months of work in the game with all challenge characters collected, almost all gold cards for purchase in my inventory, all except superman in the red sons back, Elite characters, almost all over level 20, 175,000 credits... all GONE. I did exactly what the WB trouble shooting site said to do. I am beyond angry about this. Does anyone have an answer?

41 replies

Apr 29, 2014 5:29 PM in response to Abbasjammy

Same here. I had most chars, with several bronze up to Elite 7 from Bronze packs and daily logon and 50% speicals (Flash, Sinestro etc) , and Level 45 Elite 4 chars, was in the top 5% in multiplayer and boom.


Just got Dommsday Containment from Challenge completed twice and Elited him.


It asked me to chose my online data, and asked me to confirm my logon. This was the mistake

The online backup was corrupt, so copying that just screwed me.


The iCloud automatically backup that up, so when I deleted and restored, the backup was only 20mins old, and had only the basic chars I got from playing the Console version, apart from a Elite IV Wonder Woman


I think the iCloud icon shows up whenever the online backup is never than the data on the iPad.

I think the WBID requester comes up whenever there is a date difference.


I might check to see when my last device backup was, but guessing that will be really old and no good

May 3, 2014 11:37 AM in response to random_guy13

me too i play this night and it suddenly crashed and when i loged in all my characters and money are gone back to begginers again.. my bane is lvl46 and eliute 6 and batgirl lvl 46 elite 4 and my green lantern black lvl 46 elite 1 and all my new characters are gone! It *****! i play this game for a long long time but its just a blink of an eye and then dissapear all my characters

May 4, 2014 1:32 PM in response to Kevorkig

Hey guys so I had similar problem i fact WB wiped my data by asking to verify if my username was me which I did and it deleted everything.


So I deleted the game and re-installed it and the cloud came up on the top right corner which I clicked and said there was an iCloud save from 20 mins ago which just restarted me back to square one.


So the next steps I took:


****TAKE CAUTION****


1) went to reset

2) erase all contents and settings

3) when the reset was over

4) started up my iPad and clicked restore from iCloud

5) and I just restored from a day and time before the incident happened

6) got my data back BUT I lost some things, the things I lost was where my iCloud didn't back up so for e.g my last iCloud backup was yesterday at 14:30 and after that I bought a pack which I got animated Harley Quinn let's say at 14:45, so my iCloud save didn't account for this, I got my credits back however


Just make sure to check if your device is backed up with iCloud, the last time it backed up and final remembering when the incident occurred.

Jul 24, 2014 10:17 PM in response to random_guy13

It doesn't matter as long as you have WBID account. with the account, after you install the game again and log in to your account it will ask if you want your previous characters and money or if you want the new three characters they gave you like in the beginning of the game. However you must have had the WBUD account before your data was lost. Hope this helps

I can't restore my game data from Injustice: gods among us

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