iTunes has stopped working. Why?

I don't know what the problem is exactly, but I've been having this problem also. It seems to be a problem with iTunes not wanting to connect to the iTunes Store. I followed instructions here http://support.apple.com/kb/TS1717 and the fix that did it for me was deleting

C:\Users\username\AppData\Roaming\Apple Computer\iTunes

After this my iTunes started up fine. It stopped being fine however when I tried to access the iTunes Store. So the quick fix is to delete the iTunes folder and don't try to get onto the iTunes Store.

wow...i trying lots of thing i this one day, but nothing is working on windows..so i had to used my mac to go to access store... but after reading this and copying QTMoviewin to itunes...my itunes can access itunes store without crashing...now i can used windows...thanks dude for the info....

Thanks! I copied QTMoviewin.dll to C:\Program Files (x86)\iTunes and still had the startup crash, but next I just copied all the DLLs from C:\Program Files (x86)\Common Files\Apple\Apple Application Support and then the crash went away. 🙂

Had the same issue, just copied the .dll file following instructions above and it worked. Thanks!!!

Same for me: Windows 7 64-bit edition, iTunes 11.1 crashes moments after launching. Copying just the one .dll didn't work but copying ALL of the .dll files did. So glad I found this post as this issue has been driving me nuts for quite some time now on my laptop and I have been searching for some time trying to find a solution that works.

Had tried multiple things trying to solve this issue running itunes on Windows 8, but moving all the .dll files from C:\Program Files (x86)\Common Files\Apple\Apple Application Support to C:\Program Files (x86)\iTunes seems to have solved the issue.

I had originally overcome this issue by running the application as Administrator and with the compatibility setting set to Windows 7; but after a while the problem came back. After moving the .dll files, was able to run the app normally. I know people running itunes on Win8 without any issues, so it seems it is some sort of conflict with a particular configuration or installed software.

This post is extremely helpful for Windows 8 users.

Thanks for sharing thurdy! This also solved my issue.

hi thurdy

i am so frustrated and havent been able to use my itunes for months.

can you please tell me how i do this.

i am not sure what you mean by moving all .dll files

help help help

hi

can anyone tell me step by step how to do this

i not sure and dont know what else to try

I tried everything and this is what worked! Thanks Sooooo much, I should be fixd with an clean install from Apple

Hope they chech this out.

Sep 11, 2013 6:07 AM (in response to thurdy)

Resolved!

After contacting Apple, I received a reply from their engineers:

Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support

to: C:\Program Files (x86)\iTunes

Ph0t0s

hi can you please tell me how to do this i need help and if you could step by step tell me

i would appreciate any help.

ivanmurray@ozemail.com.au

ivan

Ivan,

Follow Thurdy or Capt.Scott's posts; the answer is in the body of their posts.