Q: iTunes has stopped working. Why?

I don't know what the problem is exactly, but I've been having this problem also. It seems to be a problem with iTunes not wanting to connect to the iTunes Store. I followed instructions here http://support.apple.com/kb/TS1717 and the fix that did it for me was deleting

• C:\Users\username\AppData\Roaming\Apple Computer\iTunes

After this my iTunes started up fine. It stopped being fine however when I tried to access the iTunes Store. So the quick fix is to delete the iTunes folder and don't try to get onto the iTunes Store.

wow...i trying lots of thing i this one day, but nothing is working on windows..so i had to used my mac to go to access store... but after reading this and copying QTMoviewin to itunes...my itunes can access itunes store without crashing...now i can used windows...thanks dude for the info....

Thanks!  I copied QTMoviewin.dll to C:\Program Files (x86)\iTunes and still had the startup crash, but next I just copied all the DLLs from C:\Program Files (x86)\Common Files\Apple\Apple Application Support and then the crash went away. 

Had the same issue, just copied the .dll file following instructions above and it worked.  Thanks!!!

Same for me:  Windows 7 64-bit edition, iTunes 11.1 crashes moments after launching.  Copying just the one .dll didn't work but copying ALL of the .dll files did.  So glad I found this post as this issue has been driving me nuts for quite some time now on my laptop and I have been searching for some time trying to find a solution that works. 

Had tried multiple things trying to solve this issue running itunes on Windows 8, but moving all the .dll files from C:\Program Files (x86)\Common Files\Apple\Apple Application Support to C:\Program Files (x86)\iTunes seems to have solved the issue. 

I had originally overcome this issue by running the application as Administrator and with the compatibility setting set to Windows 7; but after a while the problem came back.  After moving the .dll files, was able to run the app normally.   I know people running itunes on Win8 without any issues, so it seems it is some sort of conflict with a particular configuration or installed software.

This post is extremely helpful for Windows 8 users.

Thanks for sharing thurdy! This also solved my issue.

hi thurdy

i am so frustrated and havent been able to use my itunes for months.

can you please tell me how i do this.

i am not sure what you mean by moving all .dll files

help help help

hi

can anyone tell me step by step how to do this

i not sure and dont know what else to try

I tried everything and this is what worked! Thanks Sooooo much, I should be fixd with an clean install from Apple

Hope they chech this out.

Sep 11, 2013 6:07 AM (in response to thurdy) 

Resolved!

After contacting Apple, I received a reply from their engineers:

Copy QTMovieWin.dll from:  C:\Program Files (x86)\Common Files\Apple\Apple Application Support

to: C:\Program Files (x86)\iTunes

Ph0t0s

hi can you please tell me how to do this i need help and if you could step by step tell me

i would appreciate any help.

ivanmurray@ozemail.com.au

ivan