Computer Does Not Recognize Ipod

OK - once you have this seen problem your Ipod can't run from a fast USB hub anymore. So try this solution (thanks to others on this forum) - it's not ideal, but it just worked for me:

(1)
First, make sure the iPod is fully charged before starting this procedure.

-- Disconnect the iPod
-- Right click on "My Computer"
-- Select "Manage"
-- Select "Device Manager"
-- Expand "Universal Serial Bus controllers"
-- Right click on "Enhanced PCI to USB Host controller"
-- Click on "Disable"
-- Click "OK" to accept changes

It should then appear in the Itunes or updater as before.

You can try to re-enable the "Enhanced PCI TO USB Host controller" after you are done running the Updater software and try to copy your songs and pictures to the iPod. This may or may not work. If not, revert back to USB1.1.

Exact same problem here, the Autoplay flashlight window and all. I'm having someone come out to look at it Wednesday I think, and if he can fix it I'll post the solution here. The only thing I can think of is that somehow Spy Sweeper deleted a component of Autoplay that disables iTunes from reading the iPod. I guess I'll see if I'm right.

I just got a brand new replacement ipod and this is happening to me too. This is ridiculous that all of us have this problem and no one seems to know how to fix it.

I had the same problem and went to the genious guys at apple store, they did their magic and it worked in the store however when I got home it doesn't recognize iPod again except now I have no music on my iPod cause it was reformated. I tried it on a second computer with the same results.

Hi Folks,

Had some success with this problem lately ... two things:

I disabled letting my computer power down the ipod, as suggested here:

http://docs.info.apple.com/article.html?artnum=301343

More importantly, I believe my problem was/is because the ipod insists on being my drive E:, which, since my computer is on a network, conflicts with a drive already assigned when I log on to my computer and the network.

When I removed the mapping to drive E (on my network), and rebooted, the ipod found itself as drive E, and things worked smoothly.

I still have to manually map and disconnect this network drive, if I want the ipod to work on this PC, and still use the network. Bit of a drag, but seems to work.

(I may later change my network mapping of drive E to a drive further in the alphabet (e.g., "L"), which I think will make the ipod and my network good friends ... but I have too many programs relying on the network E drive being mapped as is to just jump in and make this change right now.)

My theory is that the ipod looks for the first unallocated drive after the last allocated drive on a PC, meaning, I think, any drive that is not committed via a floppy, internal hard disk, CD, and/or DVD drive.

In my case, I've got an A floppy, a C hard drive, and a D DVD/CD drive, so the ipod took E, even though E was already mapped to a network drive.

So, even though the above article maybe isn't relevant (though I think it is), the drive mapping fiasco solved my problem.

Good luck!

-Bruce

Im having the exact same problem. This is ridiculous, how is it so many people are having the same problem and apple has done nothing about it? And from what you guys have said it does matter if you get a replacement, it still wont work. I spent my money on something i thought would WORK.

My brother has the same ipod I do and his works just fine. He has pretty much a brand new laptop. I tried my ipod on his and it worked fine so it must be something with my computer. I think I am going to take it to the computer store and ask about it...
I thought I lost my reciept for my ipod but i found it last night so im thinking I should just get my money back and buy something I can actually use of the computer guy cant fix it.

I have been having the same problem for over a month now, with not only my video iPod, but my mom's basic color one. It's not just the video iPods that are having the problems, but they may be a factor in causing them.

Dell PC Windows XP

does anyone know if apple is even addressing this issue? im dissappointed they havent come up with a solution yet.

I'm having the same problem also. I tried doing the "5 R's" or whatever Apple Support calls it, but it doesn't work.

I connected it to another computer, which only has USB 1.1, and it worked. Unfortunatly, when I connect the iPod to this computer using USB 2.0 OR 1.1, it doesn't work. This could possibly be because I just installed Windows XP Media Center Edition, or because I closed iTunes once while the iPod was updating. Clearly, it's not a problem with the iPod, or else it wouldn't work on my other computer either.

When I connect the iPod, it shows up in my device manager, but not in My Computer or iTunes. I tried re-installing the driver, re-installing iTunes, and re-installing the iPod service program, but nothing worked. I tried unplugging all other USB devices to make more power for the iPod, but no success. I also tried using a different ipod USB cord. I tried disabling the "Standard Enhanced PCI to USB Host Controller" in device manager. I have reset the ipod numerous times. I'm just about ready to give up on this.

Why don't the apple people care about this? Don't they realize the problem w/ this, if 1000+ people already looked at this one post?

hey my name is heather and i have a 40gb ipod and none of the computers i have are reading this ipod and itunes is not picking it up i tryed what you told me to do and what if that didnt work now what?


thanks

i thought i'd say that my 30gb video ipod started doing the same thing yesterday except on mine everything got deleted except the pictures. and wen i plug it in itunes and/or the ipod updater both lock up

Hi folks

I had the same prodlem as everyone here it would see the the ipod in safely remove hardware but not in windows explorer or itunes .I tried the lot changing the drive letter.resetting the ipod.reinstalling itunes and the ipod software.the only thing that worked was a re-install of windows xp

Ok...I posted a while ago about having the same issue, and had tried several of the same things other users have tried (uninstalling & re-installing the software many times over, etc.) Here's the combination of events that seems to have worked for me...(without returning my ipod or having to visit an apple store)

1) Uninstalled all downloads
- this includes Quicktime (which was installed with the iPod disc), iTunes, & the iPod software itself.
2) Reinstalled iTunes...but I downloaded from the web using a Mozilla Firefox browser.
- I think there was possibly something in my work computer's security system that was conflicting with the downloads.

2) Reinstalled the Ipod software, via the disc included with my ipod.

3) Plugged in my Ipod, and (for whatever reason it finally recognized it as an Ipod (but still not in iTunes) and I was able to reset the factory settings. Previously, it wouldn't even let me reset factory settings...it would get hungup trying to process.
*NOTE: this time I did NOT try to download the most recent "iPod Updator". I used the factory default software from 03.23.2006. In previous tries, I did download the update and thats when all **** would break loose!

So, my iPod was clean, but iTunes still wouldn't recognize it as an ipod. It still wouldn't show up in My Computer, but it was somehow being recognized. ITunes was, however, recognizing it as a drive, but when I'd try to synch it up, I'd receive error messages saying that it couldn't write to "my music" folder because there weren't permissions. So...(thanks to all of you) I tried one final thing.

4) Disconnected my "next available" network drive (my "D" drive) and then re-plugged in my ipod. Apparently, there must be some truth to the previous comment that iPod looks for your first valid network drive..."E" if you have a cd burner or other perminent hardware, or in my case "D" because I don't.

Once I did that, suddenly iTunes recognized my ipod and is now in the process of synching up with my iTunes library. Crazy huh?


As for Apple...I can't believe no one has responded. However, if you're reading this, my observation is that key differences/issues seem to focus around the following:
- iPod searching for network drives that may already be taken
- potential issues with the new iPod updater software.


Of course, I'm afraid that this isn't the end of all the issues, but everyone please cross their fingers for me and hope that it'll work!

was lucky enough 2 days ago or the day befor to see that some 1 had posted a mayby solution to as a topic. yet no 1 belived him i still tryed and my ipod didnt work the first time i conected it so i updated 4 or so songs onto my ipod using the soft ware he posted but then got bored and left it. yet yesterday when i conected my ipod it came up in itunes perfect. as well as today so its just not a 1 off conection (well for the moment)

heres a link to the software download

http://www.redchairsoftware.com/anapod/

its tops stuff

i hope it works for u guys as well