All of my friends who are using MBA mid-2012 have SSD failures.

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All of my friends who are using MBA mid-2012 have SSD failures.

The SSD failed after two weeks out of warranty.

In my case, the MBA mid-2012 was freezing immediately. After restarting, the screen turned white with blinking folder.

I have done all the solutions and they all didn't work. I went to the apple store right after that since I thought that the warranty would last until the end of August 2013 (I brought the product at the end of Aug 2012). The guy looked on the system and told me that It's expired since 1st of August which is not correct.

After asking my friends and local stores, I have found that a lot of people who brought MBA mid-2012 got the same issues. Most of failures happened after the warranty is expired. Although It's my fault that I didn't buy the apple care on time,I am still very disappointed. The apple products were more reliable than the others.

MacBook Air, Mac OS X (10.7.5), Mid-2012 model

Posted on Sep 10, 2013 10:47 PM

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Answer 1

Sep 10, 2013 11:00 PM in response to beavery

Seriously, how many is "a lot of people"?

The mere mention of an SSD failure is actually quite rare in this community, for any model Air. You would think that we'd see something in a place such as this.

I have a 2012 MBA, and have heard nothing of failures, and I'm here most every day.

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Answer 2

beavery Author

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Sep 11, 2013 12:43 AM in response to SP Forsythe

As I asked the shop, during last 2-3 weeks, there has been about 10 MBA mid-2012 sent to the store due to SDD failure issues. Is it considering a lot for you?

If you are really check the community everyday, you will find another topic talking about SSD failures and there are many people keep adding and share their failures to that topic.

You can just google it. most of the MBA that have had SSD failures are MID-2012 version.

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Answer 3

Sep 11, 2013 1:58 AM in response to beavery

Beavery,

Could you share ...

The size of the SSD?

The make/model?

This might be useful for everyone here.

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Answer 4

Gregs67

Level 1

0 points

Sep 11, 2013 12:19 PM in response to beavery

Also in my case, the MBA mid-2012 was freezing immediately, after restarting, the screen turned white with blinking folder. It happened after the warranty is expired 1 month. The SSD is not detected!

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Answer 5

Sep 11, 2013 12:33 PM in response to beavery

beavery

After asking my friends and local stores, I have found that a "lot of people"

Pardon if I doubt your claim as per above.

A SSD is an extremely rare occurrence in the Air,...... the notion that a person and his "friend(S)" have the same fault is utterly not credible. 😊

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Answer 6

beavery Author

Level 1

0 points

Sep 11, 2013 6:58 PM in response to Alan Boey

Hi Alan,

Thank you for your reply.

The size of SSD is 128 GB.

and the model showing on the apple webpage is "mid-2012". I'm not sure if It's correct.

Location: Thailand

I don't know why someone here are saying like i'm trying to discredit Apple. The reason I'm disappointed is that I was the one who convinced two friends to change from PC to Macbook Air. They brought one and all of our three got the same problems. I have been using a lot of Apple product for so long such as Macbook White, Ipod, Iphone and etc. I have never had a serious failures before like this time.

I called to the local shops again yesterday to check if they have the SSD on their stock yet. They said the SSDs are already finished after 2-3 days after refilling the stock and I have to wait another two weeks.

Also thanks to Gregs67 for sharing your experience as well.

PS. I mentioned "a lot of people" because this is the information that the local store told me.

Regards,

Phongpat B.

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Answer 7

Sep 11, 2013 7:09 PM in response to beavery

Hi Phongpat,

Thanks for your feedback. It may just be limited to the 128GB model for the mid-2012 in Asia. At least now there is more information for stats ...

- 128GB / Mid-2012 / Asia (Thailand)

All the best in getting your replacement.

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Answer 8

YuriJJ

Level 1

5 points

Sep 11, 2013 10:19 PM in response to SP Forsythe

SP Forsythe wrote:

Seriously, how many is "a lot of people"?

...

I have a 2012 MBA, and have heard nothing of failures, and I'm here most every day.

Macbook Air SSD failure?

Restore SSD from scratch? Only 32Kb visible

macbook air mid 2012, does not recognize ssd

How to update firmware for SSD Toshiba Air 2012

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Answer 9

beavery Author

Level 1

0 points

Sep 11, 2013 10:49 PM in response to Alan Boey

Hi Alan,

Thank for your prompt response.

Since my warranty is just expired for few weeks. It's not possible to extend the warranty anymore, am I correct?

If not, I will need to try change it myself.

Regards,

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Answer 10

Sep 12, 2013 12:55 AM in response to beavery

Hi Phongpat,

Sorry to hear that.

I am not aware that Apple will allow renewal after 1st year expiry. AppleCare is usually a need to purchase and must be done before the first year.

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Answer 11

flomk

Level 1

0 points

Sep 12, 2013 3:20 AM in response to beavery

I have the same problem, 5 days after warranty expired... And it seems to be a bigger issue because I am waiting already since three weeks for the apple service to repair it, but they say they cant get enough SSDs to replace all the broken ones.

Nice job Apple product quality management.

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Answer 12

dwb

Level 7

32,920 points

Sep 12, 2013 4:15 AM in response to flomk

Apple doesn't make solid state drives, they are purchased from various vendors, all of which have good quality standards. Unfortunately manufacturing flaws may not be recognized immediately. For example it was months before NVIDIA discovered it had used faulty components in its video cards which eventually caused many computer manufacturers to extend their warranties and NVIDA to reimburse the manufacturers. If you are old enough you may remember the Quantam hard drive recall in the early 1990s that affected millions of computers - virtually every computer manufacturer was affected by this faulty drive.

This MBA SSD problem - if it is indeed a wide spread problem - has just begun to surface. I began seeing/hearing about MBA SSD failures 2-3 weeks ago and I keep a pretty close watch on the industry. The problem with looking here at this website and drawing conclusions is that people come here with problems so naturally we read about trackpads going bad, keyboards not typing, and kernel panics. Determining whether there is a widespread problem due to a design or manufacturing flaw takes time and neither Apple nor the SSD manufacturers want to replace bad SSDs with more bad SSDs.

My advice is to be patient and keep your receipts and correspondence so that if there is a warranty extension you'll have proof that your computer was affected and that you should be reimbursed.

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Answer 13

YuriJJ

Level 1

5 points

Sep 13, 2013 1:27 AM in response to YuriJJ

YuriJJ wrote:

SP Forsythe wrote:

Seriously, how many is "a lot of people"?

...

I have a 2012 MBA, and have heard nothing of failures, and I'm here most every day.

Re: Macbook Air SSD failure?

Macbook Air SSD failure?

Re: Restore SSD from scratch? Only 32Kb visible

Restore SSD from scratch? Only 32Kb visible

macbook air mid 2012, does not recognize ssd

macbook air mid 2012, does not recognize ssd

How to update firmware for SSD Toshiba Air 2012

How to update firmware for SSD Toshiba Air 2012

One more:

Corrupt SSD on 2012 MBA?

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Answer 14

Sep 13, 2013 6:52 AM in response to dwb

It seems to go in favour towards the SanForce ones.

My opinion is it's always good to get AppleCare, at least with that I get three years of cover.

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Answer 15

jhcj

Level 1

4 points

Sep 13, 2013 1:44 PM in response to beavery

128GB SSD with Macbook Air mid-2012 here as well. Just up and died 2 months out of warranty.

The "MacBook Air Flash Storage Firmware Update 1.0" [http://support.apple.com/kb/DL1655] which Apple pulled at an unknown date seems mighty suspicious. I'd wager everyone with the SSD issue updated their firmware in the last few months.

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