Upgraded to iTunes 11.1 and now it won't recognize my iPhone

I updated iTunes to 11.1 and it wouldnt recognize my iPhone. I updated my iOS to iOS 7 and iTunes still wont recognize my iPhone. Any ideas?

iPhone 5, iOS 7

Posted on Sep 18, 2013 1:24 PM

Reply
228 replies

Sep 19, 2013 9:57 PM in response to davidsh_seattle

Thank you so much davidsh_seattle! I wasted so much time trying to fix this before finding your instructions. Didn't think I had to specify the device itself to take the USB driver when it already appeared in my device manager under USB devices. Apple really needs to fix this.


(And they really need to fix their poor Windows support. Can't even use Windows bootcamp on my new Air because half the time the wifi adapter just stops responding after that System Update 1.0.)

Sep 22, 2013 2:14 AM in response to Ozgur Tetik

Hi,


I and few of my friend upgraded to iOS 7 on OTA.


When we connected it to PC it asked to update itunes to 11.1


Once updated it does not detect my iPhone, iPad or iPod....


Tried updating the driver using davidsh's instructions over and over again.


Uninstalled all the apple softwares, removed all the files, moved itunes libraries and installed all the software afresh.


Yet!! no success.


I placed my phone onto DFU mode, itunes detected my phone. however when in normal startup it wont detect the phone.


Someone with any such issue? cause all of my friends facing the same issue....

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Upgraded to iTunes 11.1 and now it won't recognize my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.