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Trust this Computer?

I installed iOS 7 this morning, and now with every restart of my iPad - if it is plugged into my iMac - I am asked "Trust This Computer?" I restarted 3 times, and was asked each time. Is this something that we will see every time we sync our tablets and phones?

Posted on Sep 18, 2013 2:54 PM

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179 replies

Sep 21, 2013 3:02 PM in response to JohnPaulWilliam

I think this is problem with iTunes on MAC

try to connect my phone to other PC - it ask me about trust- and one press- and all good- can sync

but in mac I try to use Disk Utility- First Aid- Repair Disk Permissions


...

error in permissions «Applications/iTunes.app/Contents/Resources/Dutch.lproj/AskUserWide.nib», need: drwxr-xr-x , have: -rwxr-xr-x .

rapaired «Applications/iTunes.app/Contents/Resources/Dutch.lproj/AskUserWide.nib»

...

it's show me some errors with itunes and told that Permissions is repeared, but next check - all the same

with 11.0.5 nothing like this not happend

APPLE please give us iTunes Update !!!!


Sep 21, 2013 10:59 PM in response to JohnPaulWilliam

I had a similar issue with both my Iphone 5 and my Ipad 2nd gen when I updated to itunes 11.1. I had to update the drivers for both of by devices. I am running windows 8 as well. I had to go into my device manager in the control panel and then search for my devices. They werent showing up as Apple Mobile Devices. I found them in portable devices. I then right clicked and said update drivers. I then told it I wanted to search for the driver my self and then told it I had a disk and went to this file path C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers. I found the correct driver for both devices in there. Updated and now all is working.

This was the driver file name. usbaapl64

Sep 23, 2013 6:22 AM in response to JohnPaulWilliam

Every time I connected my iPhone 5 with iOS 7 to my Work PC running Windows 7 SP1, I would get the "Trust this Computer" message. It drove me nuts. I do not have iTunes on my Work PC. I have an iPhone docking station (HiRise) that uses the Lightning Cable that came with my iPhone 5.


I was able to correct the "Trust this Computer" issue by disabling the iPhone device in the Windows Device Manager. Now when I connect my iPhone 5 to my Work PC, no "Trust this Computer" message and the iPhone still charges (even though it's disabled). Here's what I did to disable the device:


- Start > Devices and Printers

- Right-click on iPhone

- Hardware tab > Properties

- Driver tab > Disable

Sep 23, 2013 9:44 PM in response to turbon2o

Thank you for the suggestion. This worked for me. No more trust this computer messages and itunes now recognizes my ios7 iphone.


Reinstalling the usb driver in win7 by going to device mgr/ portable devices and then directing the computer to search the apple folder ...

C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers. did the trick.

Sep 24, 2013 11:58 AM in response to JohnPaulWilliam

I have an Iphone 4S, with the new iOS 7, and a PC with Windows 8. My itunes was already updates to 11.1. I would hook my phone up to my computer, and the "trust this computer?" pop-up would show up, and I would hit "trust", and the pop-up would just show up again 2 seconds later. This just kept happening repeatidly and my Iphone never showed up in Itunes


What ended up working for me, was going to Uninstall/change programs in control panel. I found "Apple Mobile Device support", and tried "Repair". After going through all the prompts, my iphone finally showed up in Itunes and my phone stopped asking me if had trust issues.


Yay, hope this helps

Sep 25, 2013 8:05 AM in response to JohnPaulWilliam

Have a user reporting this issue and has a 4S and is using the Apple cable that came with his phone. He is prompted to trust his laptop running XP every time he plugs it in. (Running XP is above my pay grade so don't go there!).


It seems this could be a bug not necessarily related to the cable. Having every user install iTunes, since we currently don't have them install it, would be problematic.

Trust this Computer?

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