Previous 1 2 3 Next 43 Replies Latest reply: May 31, 2014 5:46 PM by sleevel
Moe1985 Level 1 Level 1 (0 points)

So my messages usage is 800 MB , how can I remove all data from my phone? there is no "clear cache" option

 

 

settings>general>usage> ............


iPhone 5, iOS 7
  • bobbyco57 Level 4 Level 4 (1,745 points)

    You go into the Messages app and delete there. From the list of conversations tap Edit, then delete the threads you don't want.

  • Moe1985 Level 1 Level 1 (0 points)

    dude im talking about all the convos that i had in the last two yrs.... you know that IOS saves it on your device !!!!! like every single msg u had sent and recieved . so im asking about that

  • Twitchin Kitten Level 1 Level 1 (0 points)

    Moe, try Phone Clean app for this issue. I freed up a mess of space with it.

     

    http://www.imobie.com/phoneclean/

  • Moe1985 Level 1 Level 1 (0 points)

    thank you for the app. It actually cleans all the apps cache in an easy way , it cleaned about 500 mb ( I usaully either delete and reinstall the app to clean the cache, or use iFunbox to go the app cache folder and empty it. like facebook, instagram ........)

     

     

    But it can't access the iMesages cache. so i still have the 700 mb of the hidden data. IMG_1815.PNG

  • Twitchin Kitten Level 1 Level 1 (0 points)

    I didn't notice the messages, Moe. I'll have to take a look later on.

     

    Right now I'm the phone with Apple because the new iOS is eating my battery at such a pace it's incredible. I'm not the only one with this issue either.

    https://discussions.apple.com/thread/5329688

     

    I now have an appt. at the store to see what can be done.

     

    Please use the http://apple.com/feedback form to let Apple know that this iOS is unacceptable.

  • Moe1985 Level 1 Level 1 (0 points)

    I have noticed  this issue, in my opinion its because of the  " Background app refresher " option and the "location tracker" ( Apple added this to track your movement !!!!!!). I disabled both of these two options

     

     

    you can find them in settings

     

    settings > general > background app refresher

    setings > privacy > system services >  you will find a bunch of stuff, turn off the one u don't need especially "frequent locations".....

     

     

    and about the imessage cache , the problem is that I can not access the Raw File system , the hidden imessage cache is there.

     

    feeback won't help, i had a feedback a year ago about the deleted contacts that show off in the imessage and they only fixed this issue just now with ios 7 .

  • Twitchin Kitten Level 1 Level 1 (0 points)

    Moe1985 wrote:

     

    I have noticed that this issue, in my opinion its because of the  " Background app refresher " option and the "location tracker" ( Apple added this to track you movement !!!!!!). I disabled both of these two options

     

     

    you can find them in settings

     

    settings > general > background app refresher

    setings > privacy > system services >  you will find a bunch of stuff, turn off the one u don't need especially "frequent locations".....

     

     

    and about the imessage cache , the problem is that I can not access the Raw File system , the hidden imessage cache is there.

     

    feeback won't help, i had a feedback a year ago about the deleted contacts that show off in the imessage and they only fixed this issue just now with ios 7 .

    Thanks Moe!

     

    background app refresher now off.

     

    the system services is in Settings > Cellular > at the bottom of the "use cellular data for" list you'll find the link to "system services". hit that and it's only a list with no options. But the stuff on the "use" list you can turn off stuff there.

     

    You need to just innundate them with complaints or nothing will get done. With the tone of the forums today I think someone screwed the pooch on this upgrade and there's going to be a huge drop in sales if they don't fix this.

     

    Looks like the moderators here delete threads that they don't approve of the tone or negativity too. Email alerts on one topic about rolling back to iOS 6 and when I click the link to view the thread it's gone. I get an error page.

     

    The utter lack of privacy with these things has gotten way out of hand. I don't need a leash on me tracking everywhere and everything I do!

  • Moe1985 Level 1 Level 1 (0 points)

    sorry i forgot to put location sevices. so

     

    settings > privacy > location services > system services ( at the bottom ) > then you will find the things that i have mentioned .IMG_1831.PNG

  • Moe1985 Level 1 Level 1 (0 points)

    so after searching for a while , I found a solution for my question. i was be able to delete the entire 717 MB from my phone and from the icloud backup without jailbreak.

     

    the solution is by deleting the imessage hidden cache  from the itunes backup the restore ur iphone from this backup . here is how:

     

    1- backup ur phone to itunes,

    2- download and run a program called iBackupBot ( it allows u to explore itunes backup on ur computer).

    3- while inside the program go to : iphone > system files > Mediadomain > Library > SMS > attachment ..... the folders inside the attachment folder are the pictures u have sent and recieved . so delete all of them.

    4- go to itunes and restore ur iphone . "restore backup...".

    5-  after restoring ur phone, go to icloud and delete the iphone back up and make a new back up. this will remove the imessage cache from icloud too.

     

     

    Untitled.jpgIMG_1815.PNGIMG_1911.PNG

  • Twitchin Kitten Level 1 Level 1 (0 points)

    OH MOE! Thank you.

     

    This is one app well worth paying for!

  • BR549XYZ Level 1 Level 1 (0 points)

    Moe,

    You rock!! I had 6.8GB of Messages (Saved)!! I'm not sure if that's because I text so many photos or because I have been carrying all of my texts forward since my first iPhone. At any rate, I downloaded the software (free) and followed your instructions and it worked perfectly. One side note: before deleting the files, I selected all with click then shift-click on the last file and used the export tool in the software to export the photos to my PC. Looks like about every photo I've ever texted or had texted to me for several years. Kind of a fun thing to do if you have the time! Anyway, you are the ONLY person on any thread that had the real answer. Thank you sir.

    Steve

  • Moe1985 Level 1 Level 1 (0 points)

    Guys , you are welcome . I'm glad that my solution helped you.

     

    Kitten ,

      there is a free version of the program that you can use, i used it and its enough for me .

     

     

    Steve,

       7 GB !!!!!! how could u sleep the night with that amount of useless date eating ur memory. hahah, I bet Apple " retard bar " told u that you have to live with it, thats their usual answer.   I'm glad that I helped you. 

       I think that imessage just save every attached msg. I don't forward messages, but I send and recieve pictures and its all there in the backup;  I hope apple engineers put a " clear cache"  button one day.

     

    best regards.

  • Karoldoran Level 1 Level 1 (0 points)

    Moe,

     

    you sir are a ******* genius. I had 806MB of data stuck in "messages" that i couldnt delete. it was driving me nuts and you have just sorted it.

     

    You are a legend amongst men.

     

    I thank you

     

    Karol

  • Moe1985 Level 1 Level 1 (0 points)

    Karol,

     

    You are welcome, and thank you .

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