Music not syncing after iOS 7 update

I updated to iOS7 on my iPhone 4 and less than half of my music is syncing to my phone. Any thoughts? I am already hating this update for more than one reason and this is adding icing to the cake...

iPhone 4, iOS 7

Posted on Sep 18, 2013 9:29 PM

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999 replies

Oct 24, 2013 2:50 PM in response to yax412

My guess is they will only admit there is a problem when they have worked out the solution. Surely, it shouldn't take too long - ios's up to 6 work fine up to the previous itunes update (I'm wary of this latest one in case that has changed). I'm resisting any more updates of ios or itunes until this is sorted. There's no point in all the ios7 bells and whistles if, much to the annoyance of users, something basic like devices not syncing music etc correctly, is not addressed or even mentioned.

Oct 24, 2013 6:58 PM in response to yax412

This is ridiculous, just adding my post. Apple sort this out!!! My ipod touch is an expensive brick at the moment. I cannot sync except the first sync after a restore, simply unbelievable. Tried many of these suggestions and no luck. Am fed up of waiting to restore so for now I'm going back to my old touch 2g hey, at least it still plays music....Come on get your act together

Oct 24, 2013 10:04 PM in response to yax412

Okay, this has happened to me twice. iPhone 4S, 7.0.3, iTunes 11


1. Close EVERY app.

2. Turn off passcode.

3. Hard restart (top and home buttons together).

4. Start iTunes.

5. Connect.

6. Sync.

7. Disconnect and restart phone (top button only).


Only after doing Step One has it worked for me, and it's worked both times. There follows a VERY LONG sync as it seems to believe it needs to restore gobs of stuff.

Oct 25, 2013 1:07 AM in response to Piruko

Guys work arounds are at best flaky and lets face it before now ITUNES pretty much worked 100% ALL OF THE TIME!!!!

So as suggested above everybody needs to fill in the feedback form because clearly this software a) hasnt been tested properly, b) just doesnt work!!!


Please do this...


EVERYONE needs to send in bug reports... This is VERY important!!!


www.apple.com/feedback

Oct 25, 2013 3:33 AM in response to namonai

If someone can check photos it will be awesome for me, more reviews or cases. Thats my post on another trend and something that i report to apple. I have problems with the music before but it resolve ereasing music and resync again my playlist.


"Some people have problems to with the music sync but anyone has the same problem but with the photos? iTunes doesn´t count the number of photos that suposse to be listed when you select your album on itunes/device/photos... I have once the problem with the music but it cames right when i resync my playlist.


Thnks!


Test on iPhone 5 and iPad2 Mavericks iTunes 11.1.2 and iOS 7.0.3 Same problem with iPhoto 9.4.3 and 9.5."


Thnks!

Oct 25, 2013 3:55 AM in response to MinuOun

Thats awesome MinuOun. I will be using your format post as well. This needs to be addressed. This threat has almost 60,000 views and over 300 posts (probably 6 from me alone 🙂).


What I don't get though is how some of the tech blogs/news outlets haven't reported this. I wonder is there a way to bring this up to someone like gizmodo.com? I believe if a media outlet, even a small reported this or wrote about it, then Apple would be forced to recognize this problem. Thoughts?

Oct 25, 2013 9:55 AM in response to yax412

I ran into the "waiting for changes to be applied" issue as well. Trying to fix things essentially derped my phone. The phone kept telling me there were no songs on my phone, even though all my memory was used up. Eventually had to do a dfu restore of the phone and am manually managing my music. So far it seems like it's putting things back to where they're supposed to go. I'm very unimpressed with this, and it's soured my opinion of Apple and iPhones. iOS 7 has wiped out so much of my time with me trying to fix things. I'm considering jumping ship after this to Samsung.

Oct 25, 2013 10:29 AM in response to your_boy_los

I'm also having this problem for over a month. I sent this mail to Gizmodo:


"

I can attest that I also have the problem of my phone not syncing big playlists anymore with iOS 7. I have a 64GB iPhone 4S which I paid 850 euros for (just to get a lot of storage) and now the phone is 3/4 empty because of this bug. It has already been more then a month, and like many customers, I have sent feedback to Apple but have gotten no response.

Maybe this is of use, this is everything I already tried to get this problem solved:

- I had a completely manually managed iTunes Library. I made a completely new library, that I let iTunes automatically manage (copy to iTunes Media + put it in the right folders). I use to do this all myself, being a bit neurotic about organisation, but I noticed that I could save time by letting iTunes do this for me, especially since I already checked 99 percent of the meta data of my music collection. So it's a completely new library, but with the same playlists etc.

- Removed all the voice memos on my iPhone, because I heard that sometimes could give problems.

- Restored from an iCloud backup. Many many times. Then syncing again starting from zero. Did not help.

- Changed the name of the MediaLibrary.sqlitedb file on the iPhone (I don't have a jailbreak, I did it trough the OSX program Phoneview). This should have iTunes make a new Library on the iPhone. It was still stuck on the same steps with the same playlists.

- I updated to Mavericks, with iTunes 11.1.2 and to iOS 7.0.3, thinking this 'updated' setup would relieve me of the problem. Again, I was wrong.

- I dragged all the 48.000 music files in a utility called MP3 Scan and Repair. It gave me small errors on about 8000 of my files, some of which are never noticeable, or it would cause a song to prematurely stop or skip. I let it fix all those 8000 files, and lost about 75 percent of the artwork of those files in the process. I spent a day fixing that problem by checking which files had their artwork removed, and looking up new artwork on the internet, updating it manually again.

So as you've seen, I already tried *a lot* of measures to getting this problem fixed.

Maybe this can help if you are writing an article about it.

One thing that I DID NOT try yet, is setting up my phone as a completely new iPhone. Reason being that I'm not going to loose 4 years of text messages because Apple has a bug in their software.

Hope this can be of any help."

Kind regards,

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Music not syncing after iOS 7 update

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