Cannot send emails after iOS 7 update

BINGO Jed.
I was just about to add the same comment. Here at work I can receive Gmail but not send from the Mail app while on wifi. But if I shut off wifi, I can send via wireless data.

Anyone have an idea of what might need to be adjusted on firewall or other network/router settings?

Thanks, Jed. Interesting problem. As soon as I got home to my personal wifi my emails sent just fine. Earlier when I posted I was on my work wifi. But the office wifi worked fine when I was still running IOS 6.x 2 days ago.

Hi, I had the same problem! Thanks gir the tips just deleted my gmail account and reinstalled it and all emails working champion after reboot:-)

I am having the same problem as pd7. And I can do a lot of things to temporarily solve the problem (one is to close the mail app, delete the mail account and reinstall it....).

But the problem will allways be back aber a couple of hours....

I have gone through all the posts under this title. I had updated IOS 7 on 18th Sep 13 on my iPhone 4. I am unable to send mails. I am receiving mails. I had done all suggestions outlined in this post and grappling with the problem for the last 4 days. No solution yet. I have gmail, outlook and exchange. I tried switching on all SMTP servers. No result. Switched off WIFI and used 4G. No result. Problem continues. Please help. Restarted many times. Deleted gmail multiple times and added multiple times. No results.

I found that after the upgrade my password was retained by the settings for incoming messages - but I needed to reenter the password in the outgoing mail server settings in the mail settings in the iphone.. - this fixed the problem with messages not being sent..

So I've had the same problem since updating. Receive emails fine from gmail and exchange account can't send.

Did several resets the. Network settings reset. after the first sent intermittently and very slowly. None of this has really helped. I have been using apps (other than mail) without issue. Apple needs to figure this out and fix it.

Same problem for me. I've been lucky in that it was solved by resetting the phone (holding down home and power at same time). However, as the phone was working fine for around 24hrs since the upgrade to ios7 but then just suddenly stopped sending it's knocked my confidence a bit. Worst was I didn't realise this until I'd been sending email for many hours and couldn't understand why I wasn't getting replies. So, I have gone into settings in Mail and set the Always Bcc Myself (Settings/Mail,Contacts,Calendars/Always Bcc Myself). Hopefully this will spot it if it happens again (though is rather a pain).

I also have this problem. I've been through the process of deleting my account and setting it back up twice with reboots in between the changes. When I attempt to send mail, I get an error message that the outgoing mail server failed. I have internet and email through a regional provider, skybest. I used smtp.skybest.com as my outgoing mail server as well as my user name (email address) and password. When I set it up, iPhone verified the account and it seemed ok, but still will not send. I'm able to receive mail. Bummer...

I read through all the posts and gave the steps a try. I finally have succeeded with my AOL account by turning OFF the "Primary Server." Under Mail Settings, click on the Account>Outgoing Mail Server>SMTP>Primary Server. There is a tab to turn the Server on and off. I switched it off, and clicked "Done." The primary server then showed "Off" and the other SMTP Servers were "On". By the time I clicked out of Settings, my outbox was clear. Hope that helps someone.

I already restarting and reinstalling my email a few times but I still got thea same problem. I have ipad mini.

We found the source of the problem in more detail at our workplace and solved it.

It seems that Apple (Apple/Google?) decided to change from using IMAP over SSL on port 993 for outgoing GMail to using smtps over port 465.

At our workplace we block unneeded outgoing ports. Since port 465 wasn't previously used, it was blocked - hence the problem.

We solved this problem for our iPhone users by opening outgoing port 465 to allow smtps to GMail. I had spent some time trying to switch back to IMAP over SSL through the iPhone configuration options but I didn't have any luck. The port used was apparently fixed by the protocol. Your mileage may vary.

Hope this helps others.

On our end it appears that the SSL implementation for outgoing on iOS 7 is flaky regardless of the port selected. Turning off SSL allowed mail to flow.

Thank you. That solved my problem. Now I can send email via my mini ipad.

I called Time Warner Cable this morning trying to correct problem on laptop, then on my I-phone 4S - it kept saying the password wasn't correct. Phone then worked all afternoon and now I can't send messages, only receive. It's saying that my password is incorrect again.