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iPhone 5 camera not working after ios 7 update

The front camera works initially, but the rear camera shows a blurry image which then freezes the app. Several hard resets have had no effect.

iPhone 5, iOS 7

Posted on Sep 19, 2013 6:14 AM

Reply
518 replies

Oct 13, 2013 5:24 AM in response to Daisyjem

Same thing with me. I got it working the other day and posted about it. 2 hours later it was gone again. I have since did a complete erase. I decided to see if the camera would work before I restored from backup and on this "virgin" phone (new 5s) the camera did not work. App starts to open and immediately closes. I don't even get a chance to flip to front camera. I since have restored from backup so I can use all other aspects of the phone. Is it iOS7, the 5s, a combination? Frustrating. This is my first real problem with any iPhone I have had...yes Apple, please address this!

Oct 13, 2013 10:31 AM in response to smevans

This new OS has been out for too long for there not to be a fix. I don't pay for a product like this to not be able to have it fully working. Even though it is out of warranty it has been in an Otterbox Armor case since day one and looks like a brand new phone when you take it out. I have never had an issue until the phone updated to iOS 7. I am slowly slipping away from Apple and they don't seem to do anything about it.

Oct 15, 2013 1:26 PM in response to smevans

I'm also having the same problem as everyone else. I just got a replacement iPhone 5 because my lock button died so I was given a replacement iPhone with the "broken" camera. My oringnial phone was updated to 7.0.2 and the camera worked fine. I really don't want to have to drive back to the Apple store for hardware failures but I looks like I am going to have to do that. Twice within the last week.


Also I tried everything everyone has posted in here. The auto-brightness, the restrictions, etc. No avail

Oct 15, 2013 4:54 PM in response to smevans

Hello, I am having the issue with the ios 7 update and I was thinking, I am still in warranty but if I was to get another iphone 5, it would be inevitable that I would have to update back to ios7. So if they give me the option to pay the $270 or whatever to upgrade the to the Iphone 5S would I maybe not have the problem since it is made for ios 7? I just don't want to have this problem in the future, i've found when I did the upgrade the Camera, Home button, and Voice options do not work on my 5

Oct 16, 2013 7:51 AM in response to Mercedes 560SEL

iPhone 5. Same issue - rear camera worked until ios 7.0.2 update. Went to Apple Store and they did a fresh install which solved the problem for about an hour (I had already tried that but had to play along with troubleshooting 101). My iPhone is just out of warranty so I'm stuck hoping and waiting for an update or going back to the Apple store to argue about it.

iPhone 5 camera not working after ios 7 update

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