wifi doesn't work with IOS 7
Hi, I installed on my iphone IOS 7 but now wifi doesn't work. It doesn't find any wifi connections around me. Please help me! What can I do?
Question marked as
On page 24 of this thread, Tomeucanyellas wrote:
I've contacted Apple following this link http://www.apple.com/support/contact/, follow the steps. If your Care Plan has expired click on Exception -> IOS7.
It seems my iPhone 4s had a hardware issue with the WIFI chip. Apple replaced my iPhone without costs and mine had no warranty!
Hope it helps!
I am in Canada. iPhone 4S, iOS 7.0.2.
Experienced the same greyed wifi issue since update.
My phone is out of warranty by more than half a year.
Followed instruction from Apple's knowledge base, all the tricks explained here and in other threads, except the dryer/freezer ones.
Sometimes, immediatly after applying a fix, wifi/bluetooth became enabled, but never more than half an hour.
Yesterday, Oct 5, I followed user Tommeucanyellas recommandation, quoted here.
I chose the right Country, and clicked the following:
iPhone > Service request & Troubleshooting > Restore or update not working as expected.
Then I entered my serial number. Then choose iOS 7 in the next menu.
I chose to schedule a call. The phone rang at the exact scheduled time. Spoke to a first nice and polite representative who asked if I tried the workarounds explained on the Apple knowledge base, as well as backup/restore and reset network settings. Then I've been put on hold for a couple of minutes. When she came back, she transferred me to a senior representative.
The senior representative acknowledged the situation and apologied. Without me asking anything yet, he offered me to make an exception, a free replacement.
To get the new phone, he proposed to
-go to an apple store (this is a 3 hours drive for me)
-I send my phone, when they get it the send a new one.
-They charge my CC, send me a phone, then I have 10 days to send them the faulty one with the box I received my new phone in. Then they undo the CC billing.
I chose the last option of course.
The same day the new phone left the warehouse in PA and is scheduled to arrive at my place by tuesday.
At the end of the conversation I asked if he was aware of the technical issue. He couldnt tell me, but said that was a known issue and some customers were experiencing this.
I must admit I've been pleasantly surprised about the outcome of this issue.
For those not having luck at an AppleStore, I suggest you try this.
Thanks to Tommeucanyellas for bringing this solution out.
Pan
1,011 replies
Downloaded ios7.0.3 still didn't fix the problem. The freezer is still the only thing that worked for me and it was only a temporary fix
nicksvt-40 - I believe a replacement from Apple Store is under warranty for 90 days.
This solved my issue: http://helpios7.com/fix-wifi-connection-issue-ios-7/
Try this http://www.nbcconnecticut.com/investigations/LWRD--231684671.html?akmobile=o&nms =y
Sorry, that's bugreport.apple.com, the process is very easy.
Hi
I had same problem,then I clicked on my home network and then I went to IP address,there was 3 options- DHCP,BootP,Static.I switched IP address from BOotP to DHCP.Now it's working.
I'm having the same issue on my 4S. I tried to Reset Network Settings but that didn't solve the issue either. I've had varying degrees of issues with this all morning. The Command Center will say that wifi is on. When I go to Settings > the Wifi is listed as "off" when I go into Wifi through Settings it will show that wifi is on and connected but the in the bar at the top of the iphone screen it shows it's connected to 4G. I'm getting really frustrated!
Does your iTunes have its most recent update completed?
It is my understanding that this is the key link to making it work. Apple support told a friend if mine to follow the steps listed in my previous reply in this post and her's worked.
its not working the same problem my wifi wont turn on ??????????????????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! my iphone is broken now i have to use cellure data
and i have i problem my itune is crashing when i try to enter the store
@bam11 - Did that wipe out all of your saved Wi-fi settings? I'm a little hesitant to try this because I installed ios 7 at noon yesterday and all original wi-fi settings were fine until around 6PM today. So for 30 hours, wi-fi was perfectly fine and then - poof - gone.
Has the problem returned at all? I have about 15 saved setttings for work and it's a pain to reload them all!
My wifi had no problem connecting to our home wifi prior to the IOS 7 update, but since updating this morning it's not working. My phone will try to connect to wifi, but then I get the "Unable to join the network" message. I tried resetting network settings, but that did not solve it. I tried @bam11's suggestion of being in airplane mode first, but still no luck. I've had my phone open to the Wi-Fi page, and saw it connect a couple times for the slightest second, but it disconnected just as fast. My son as the exact same phone (4s) and he's connecting just fine! Any other suggestions? I'm afraid to hard reset my phone.
I am also having this problem. Wifi was fine at first, but was lost once I started messing with the Wifi control (turning on/off) from the new "control center" pane accessed by swiping up on the screen.
I should also note it is clearly bugged out because now the Wifi button will not even give me the option to turn on. It is permanently stuck in the off position. Very odd, would appreciate any feedback.
Same as Danny here, was on 6.1.3 then upgraded to 7 and poof WiFi won't turn on in general but shows you can turn it on in the sweep up control panel ... But never actually comes on.
This is the second time an iOS update has done this to me, last time they released a further update days later to fix it. I think I'll be switching away from Apple now they've managed to do it twice.
wifi doesn't work with IOS 7