wifi doesn't work with IOS 7
Hi, I installed on my iphone IOS 7 but now wifi doesn't work. It doesn't find any wifi connections around me. Please help me! What can I do?
Hi, I installed on my iphone IOS 7 but now wifi doesn't work. It doesn't find any wifi connections around me. Please help me! What can I do?
On page 24 of this thread, Tomeucanyellas wrote:
I've contacted Apple following this link http://www.apple.com/support/contact/, follow the steps. If your Care Plan has expired click on Exception -> IOS7.
It seems my iPhone 4s had a hardware issue with the WIFI chip. Apple replaced my iPhone without costs and mine had no warranty!
Hope it helps!
I am in Canada. iPhone 4S, iOS 7.0.2.
Experienced the same greyed wifi issue since update.
My phone is out of warranty by more than half a year.
Followed instruction from Apple's knowledge base, all the tricks explained here and in other threads, except the dryer/freezer ones.
Sometimes, immediatly after applying a fix, wifi/bluetooth became enabled, but never more than half an hour.
Yesterday, Oct 5, I followed user Tommeucanyellas recommandation, quoted here.
I chose the right Country, and clicked the following:
iPhone > Service request & Troubleshooting > Restore or update not working as expected.
Then I entered my serial number. Then choose iOS 7 in the next menu.
I chose to schedule a call. The phone rang at the exact scheduled time. Spoke to a first nice and polite representative who asked if I tried the workarounds explained on the Apple knowledge base, as well as backup/restore and reset network settings. Then I've been put on hold for a couple of minutes. When she came back, she transferred me to a senior representative.
The senior representative acknowledged the situation and apologied. Without me asking anything yet, he offered me to make an exception, a free replacement.
To get the new phone, he proposed to
-go to an apple store (this is a 3 hours drive for me)
-I send my phone, when they get it the send a new one.
-They charge my CC, send me a phone, then I have 10 days to send them the faulty one with the box I received my new phone in. Then they undo the CC billing.
I chose the last option of course.
The same day the new phone left the warehouse in PA and is scheduled to arrive at my place by tuesday.
At the end of the conversation I asked if he was aware of the technical issue. He couldnt tell me, but said that was a known issue and some customers were experiencing this.
I must admit I've been pleasantly surprised about the outcome of this issue.
For those not having luck at an AppleStore, I suggest you try this.
Thanks to Tommeucanyellas for bringing this solution out.
Pan
Exact same issue as you across 3 seperate Apple devices. My Ipad (3rd gen), my Iphone 5 and my girlfriends Iphone 5 all experiencing issues. Worked for around 30 hours and now won't connect at all. All other wireless devices in my household (and there are a few) connect absolutely fine.
I use a BT Homehub 3.0. I'm going to work in a minute and I'm going to try it there on an industry Netgear wireless network.
Update on this: Iphone connects fine to network at work which uses a different wireless device (Netgear).
Both my workplace wireless network and the wireless on my home use WPA2 so they should be the same. I doubt it's the encryption level. As a test tonight I will temporarily disable the security on my wireless network and see if I still get the same issue. I also have not yet tried assigning the phone a static IP so that's something else I can attempt.
A colleague of mine updated his phone at the same time as me, he uses a Sky router and is not getting this issue.
Will update with results as I get them.
Same for me.
Worked OK for several hours but failed last night - now having reset the network settings I can turn WiFi on via the control panel but the toggle in the Settings is still set to off and the toggle is unresponsive.
John
IOS 7 has a wifi bug. Today I recieved an email from the IT Department at my university recommending me not to updgrade to IOS 7 due to a wifi bug. They said that if you upgraded to IOS 7 that they could not help me. The only solution is to somehow reinstall IOS 6. My university uses the newest wifi technology so if you don't want to downgrade your iphone, change your router/modem to a older one you might have lying around.
So my issue with wifi is that it won't even turn on. I can turn it on using the Control Center, but it doesn't actually turn on, it says its on and the little wifi icon is enabled but then when I go into settings Wifi is still off. Then to make things worse, when I am in settings, then click to go into Wifi, I can't even hit the button to turn wifi on. It is as if it is disabled. I can press and press but nothing happens. I tried some of the things on this forum hoping they would work and nothing did. I guess my only option now is to go to an Apple store.
@Triviums - your IT department is certainly correct. I wish I didn't upgrade. I have now lost all wi-fi ability on my iPhone 4S.
I updated through iTunes this morning and I did get a carrier update message. Was hoping that would solve the problem but to no avail. This is very frustrating - I have no wi-fi and my iphone doesn't even recognize wi-fi networks in the area.
Carrier message via iTunes (that did nothing)
http://support.apple.com/kb/HT1970?viewlocale=en_US
Tried everything: reset network settings in airplane mode/hard reset/recovery/...
Nothing worked. Since the update to IOS7 I can't even switch my wifi on, it's completely greyed out.
Is this a software issue or did IOS7 just ruin my perfectly fine phone?
I saw this article about the name of your phone might cause the issue of the button not being available...I don't have that issue so don't know if it works...
http://www.news.com.au/technology/smartphones/troubleshooting-for-struggling-app le-ios-7-users/story-fn6vihic-1226723564685
Same problem here, tried all the tips listed above... Nothing.
I like the part when Apple announced "we've been testing iOS7 for months now, on all compatible devices..."
We shouldn't have to reboot, reset, back up or re update anything here, guys!
Dear Apple,
Please help provide a real solution to this pretty big issue many of your beloved customers are having....
Awaiting impatiently...
Thank you,
Andre.
Writing to you from home, but with his 3G connection.
Last night I was able to connect both my 4s and mom's ipad2 after removing apostrophe. This morning they are both NOT connecting. EXTREMELY frustrated. Tried resetting. Tried turning on airplone mode & DND...nothing is working.
Made an appointment for earliest appointment at genius bar...tomorrow afternoon. Is there anything else (BESIDES a miracle update from Apple) to try?
Ok, my family has three (3) iphone 4S's. My Sons and mine works on wifi (two (2) iPhone 4S's work) so I know ANY ROUTER external to apple IS NOT THE PROBLEM. My Wife's iPhone 4s doesnt work and WILL NOT CONNECT TO WIFI, at all.
I've removed her apostrophe (Mine and my Son's has one too) done the reset network settings in conjunction with that and on its own for what had to be 50+ times. Done the restart like 50+ times. BEFORE THE PROBLEM AFTER APGRADING, my wifes worked for what had to be a day and a half before she noticed it wasn't working anymore after using Airplane Mode. I have also done all of the troubleshooting above to no avail.
Perhaps it is worth mentioning, my Son and I have 16 GB i4S's and my wife has a 32 GB i4S because she's a photographer and neds the extra space.
My family just migrated to having all iPhones but next migration I think we'll migrate to something else and get rid of these iPhones. My money's going elsewhere. Depending on how fast they come out with a fix will dictate how fast we bail on the apple ship. If they don't fix it quick, we'll bail faster since I do not like throwing money down the cell data hole.
I have an iPad as well and it hasn't been upgraded yet but I will be replacing that also.
Telling a customer it's their problem when your product caused the problem is like me building a fence around my neigbor's house without his permission and charging him money to tear it down. That isn't right because he never asked for the fence, just as we never asked for our WIFI problems.
What ever happened to the customer's always right? Now it seems everywhere I look Apple's mantra has become the customer's always wrong. Fortunately my family's blessed enough that we don't have to be burdened without choice by that way of thinking.
My wifi worked fine after updating to IOS 7 on Friday-- until this afternoon. I have losts wifi completely and cannot get the wifi switch to move to turn it on (as many others have mentioned). I have tried all suggested remedies: 1. Taking the apostrophe out of my name 2. Resetting network 3. Turning on Airplane Mode and resetting network. 4. Soft restart 5. Turning off Cellular data and doing a soft restart. Nothing has worked. Need this wifi back ASAP, as I use my phone for work all day long and that will use up my data (not to mention it works very slowly)!!! Please fix this Apple!
I mean, what if my wife went to her old Mom's house? should my Son's grandma have to update her wireless router for my wife's phone to connect? Should we tell starbucks to update their router firmware? That makes absolutely no sense and is rediculous!
We migrated to iOS because it just works. That's the only thing it has going for it. My time's too precious to be a tech guru. If I have to go back to that I'll just go back to android. It's cheaper and they have a much larger user base. The former's better for browsing forums like this to find a way to work my problem.
You apparently don't understand. It's a different issue entirely related to iOS only and not OSX as WIFI isn't even accessible on iOS 7 so it's futile to even try and take note of non-working settings, or enter working ones piecemeal.
In addition to the wifi button not working, and no wifi access since upgrading my 4S to IOS 7, my Bluetooth is now not working. It just spins around but will not connect. Have tried every remedy mentioned. Need this fixed quickly. Anyone else lost Bluetooth? This all waited until 2 days after the upgrade to become a problem. Things were working fine until today.
wifi doesn't work with IOS 7