wifi doesn't work with IOS 7

Well apple is awful.. steve jobs must be rolling in his grave.. Apple corp one day should be laying next to him.

So called tech looks at my phone for maybe 5 mins.. I think he was more interesting in running my serial number then actually fixing my phone.

These people don't look like techs.. they look like teenagers who happen not to work at McDonalds.

So he runs some kind of diagnostic.. says wifi needs services.. I ask what does that mean..is it broke, he couldn't seem to answer just said it needs serving.

Then said well out of warranty 200 bucks for a new phone.

I said I don't want a new phone.. fix my current one.. Your upgrade did this.. Again he had no idea how to answer me. Although he said he had to break hearts all day.

Most ridicules experience in my life.. Genius bar my ***. Funny part customer right next to me had the same issue, guy like this is very rare.. I chimed in.. not that rare I having the same problem right next to u and so are hundreds of people online.

In the end he has escalating this to engineers or some sort who will look at my case and decide if they want to give me new phone.. I don't hold high hopes for this.

I am confused.. There nothing wrong with my phone.. The upgrade did this.. wouldn't be easier and cheaper for apple to fix the upgrade to just hand out new phones to everyone still under warranty.. Freaking insane.

One guy did mention that might be problem with my back up.. every time u back up you have same issue.. Not sure if I can wipe the phone with out restoring and some how get my contacts and get my phone working again..

This can't be a hardware issue. Too erratic and mine seems to have resolved itself today for no reason that I can figure out. I tried the same trick I had tried a few times - shut down and restart the phone. If my chipset had suddenly given out, it wouldn't randomly fix itself. I've bought 2 Macs, 5 iPads, and 4 iPhones over the past couple of years and Apple has always been honest and helpful with my problems. Disappointing that they aren't being honest here.

I think that Apple does this on purpose so we get frustrated enough to just upgrade. Chi ching, money in the pocket for them. They are making crazy money off of people always wanting the newest product and then there are those of us that just want what we have to work properly. I'm still having issues but what can I do. Nothing seems to be working and I've tried everything that has been suggested. I'm waiting for a fix as my next tablet/phone will be a droid.

I would doubt it's intentional, but the iPhone was the first Apple product for me personally and seems likely to be my last. Things happen and no updates are that smooth. However, it's the attitude toward the customer that is offputting to me -- customer service was supposed to be one of the things that set Apple apart. If they are just like everyone else, and their hardware seems so problematic according to their Geniuses, then there is no compelling reason for me to move toward Apple in the future.

Now I know why APPLE release a new operating system every year, they must make a fortune from people like me. Has anyone else suffered the same or similar problems?

Everything on my phone worked perfectly fine until I foolishly updated to IOS7. After update I had no WIFI and no Bluetooth. Nothing I tried helped. I searched the web and tried all suggested fixes but to no avail. The phone was constantly searching for bluetooth and wifi but was unable to find anything.

I attended at the GENIUS bar in Buchannan Street Glasgow in a last ditch attempt hoping that one of the geniuses could solve my problem Ha Ha.

I informed the genius of my problem to which I was told "Ah there may have been an underlying problem which has manifested after the IOS7 update" when I stated my phone worked fine until the upgrade I was told that this type of problem sometimes occurs and apparently in the terms and conditions we the consumer are told to upgrade at our own risk.

When I asked what APPLE could do to help I was basically told NOTHING. They would swap my phone at a cost of £139.00 or I could continue to use it as it was. I was furious when I think I have only had the phone since 31st July 2012 and it is of no use to me now.

As like everyone else I cannot use my phone without wifi or bluetooth and as such I had no option but to cough up the fee of £139.00 for a replacement. I now have 90 days warranty. The waranty will be of no use to me however in one years time when APPLE turn out yet another system upgrade and everything stops working and no doubt like the fool I am I will be back at the Apple store handing over another £139.00 of my hard earned cash.

PS. This supposed new phone now connects to wifi. It does not however connect via bluetooth to my cars Pioneer Avic F900bt entertainment/satNav system so yet another product has become useless due to the IOS7 upgrade, this was working fine until the upgrade. No more handsfree calls for me unless I fork out some more cash for a bluetooth headset or new entertainment system.

Totally sick of APPLE products

nevadan61 wrote:

it was not meant to be an all inclusive list, I just saw it appear on my 5 😉

Okay, but your original reply makes little sense in context with the post you replied to from Fede23. But, anyways, moving on...

Your device had a hardware defect that did not manifest itself until a certain amount of heat was generated. In this case, the iOS update generated the heat, which revealed the problem.

Thanks for the heads up, next time I will place my Iphone in the freezer before updating just in case the IOS update generates too much heat. What a lot of crap...

I'm sure there are other options available to you. Perhaps you should explore them.

Having invested several hundreds of pounds in Apps and music I don't want to just bin these and move on to a new supplier however I am well aware of other options out there thanks

Wifi worked, then shut out. For some reason bluetooth just keeps spinning? Wont be buying apple products again, cant understand how 3 device from the same household, a neighbour, 2 friends and a colleague can all suffer from a hardware problem due to an upgrade. They have all reported the issue, as I have, we have been told to be from £70 to £140 to replace, with 3 recieving in warranty replacements. Still thats at least £300 apple would make from their own mistake!

What happened to your post? as below!

The point I was trying to make was, when we buy Apple products we invest hundreds and sometimes thousands of pounds (2.5k for my MacBook Pro) in a particular supplier. When there is an upgrade I dont want it making my device LESS usable than it was before the update.

There are thousands of posts on this community with disgruntled consumers who now have problems with their products. I came on here to vent my frustrations and to see if other consumers had suffered the same problems, NOT to be chastised for posting my frustrations.

Dear Apple,

Thanks for fixing a security issue that I dont give a crap about..

PS how about realeasing a patch to fix the more serious issue screwing up most of the 4 and 4s...

\ohhh i understand a problem with the 5 is more important since us poor people have your older product and dont matter..

Apple has one **** of a racket,,, Who ever thought, we can break people phone and then force them to pay us to fix it..

I didnt break my phone, my phone did not break, Apple broke my phone...I will never buy any story that my p\hone happen to break right as i updated.

I just wanted to say, I own (my family owns) an Apple TV, Apple Macbook PRO 2010, Apple Mac desktop 2013, Apple iPad 2, Apple iPhone 4, and finally 2x Apple iPhone 4S's. Check my Apple ID, you'll see that I have all of this crap! After installing iOS 7 on my 4S's one (1) has the WiFi button greyed out (because of that the WiFi won't work and after putting iOS 7 on my iPhone 4 it will no longer sync to iTunes. If these issues are not fixed by this weekend, I will visit the iTunes store and leave them all of my non-working apple equipment. I am fed up with Apple. If my 5 year old doesn't have his iPhone 4 and my wife doesn't have her iPhone 4S, they can't buy apple crap online so it'll save me money.

I live in Killeen TX and my nearest Apple Store is in Austin. I might be giving away two (2) broken iPhones there Saturday.

Bottom line is, I know the sync issue with the iPhone is a deliberate software block, because it refuses to charge connected to my MAC (haven't tried a PC yet but will tomorrow) but it charges with the same cable when plugged into a wall.

I even suspect this WiFi issue is TOTALLY a software purpose driven block intent on getting people to let go of their old devices and spend money with apple to upgrade. Well the problem with that Apple is I want to hand stuff down to my Son and invest in something reliable. When people get a bad taste in their mouths about a product, they move on and avoid what reminds them of that taste. If your products are unreliable, customers go to what's reliable. They spend their money elsewhere.

So long Apple, I won't be buying another one of your products any time soon. You make junk and refuse to support your product.

Back to PC's and Android devices for me. I hear Samsung's the way to go.

Glad I bought only TV shows on my Apple TV and only rented the movies. I haven't built up a library. Games are only a dollar each, I can swallow that cost moving to Galaxy. Thanks for making the decision easy for my family!

Apple doesn't stand behind their product unless the customer pays them to do so. Since some people are on a two year upgrade cycle within their households and Apple releases a new product every year, Apple wants you to pay them their profit margins as if you were upgrading every year thus making holding onto your old devices just as costly as just getting a new device. An example of this is quitting iTunes support for my Son's "old" (in parenthesis because the word old is subjective and open to interpretation. Is a new car on a dealers lot for three months old? Old is what you have to decide it is). I just bought that iPhone 4, 3 years ago after coming returning from Korea in 2010! My wife's iPhone 4S was just purchased for $399 ten months ago and is a 32gb 4S. I could probably get another one, it might be under warranty, but Apple's don't have removeable storage, is apparently unreliable, and until this last update, just worked, but their products don't for me anymore. So I am moving back to Android, maybe Samsung. We spend a lot of money, but that won't be spent with Apple anymore.

You are right It is a "mistake" is to waste money in APPLE. I had also a MacBook Pro, Ipad 2, Iphone 4S, and there is no way to access to Wi Fi with my 4S. Samsung here I go.

Apple this marketing update does not work.

Bye.

Also experiencing the same issue, "unable to join" message appears for my home network. tried all the resets and suggestion thus far. Pretty disappointed as i'm also one the lucky few thats never had 4s issues until ios7 came. Hopefully someone at apple is reading these.