wifi doesn't work with IOS 7

oldmisstreacle wrote:

Bought a Samsung Galaxy! Yippeee - I am free - no more will Apple mess up my life with an ios update and blame me, the hardware or anything else! They have lost the plot! Farewell dear friends.....

Bye.

DblDpr wrote:

Thas a positive procedure.

Could be messing up several folks trying to connect WIFI networks.

Yes, it is a very positive and helpful procedure.

same here my wifi is greyed out wont even come on they ruined my phoone

scousejeff wrote:

same here my wifi is greyed out wont even come on they ruined my phoone

Have you tried ANY of the troubleshooting steps in http://support.apple.com/kb/ts1559 or http://support.apple.com/kb/ts1398 ?

Your procedure works bud!! I'm finally connected but is really slow... Better than nothing tho :) thanks for sharing

wifi greyed out since upgrading to ios 7, when is someone going to listen surely there going to lose £££££££$$$$$$ sort it out muppets

crappleapple wrote:

wifi greyed out since upgrading to ios 7, when is someone going to listen surely there going to lose £££££££$$$$$$ sort it out muppets

Wow, that was a little rude.

How many of the troubleshooting steps that were already recommended have you tried, Poindexter?

I am not sure fi apple is listing to our isues (or) not? any luck I tried airplan mode and all mentioned in http://support.apple.com/kb/ts1559 no luck

appleuseriphone wrote:

I am not sure fi apple is listing to our isues (or) not? any luck I tried airplan mode and all mentioned in http://support.apple.com/kb/ts1559 no luck

Try this:

- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)

- Restore as new device. http://support.apple.com/kb/HT4137
For this step, do not re-download ANYTHING, and do not sign into your Apple ID.

- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.

TJBUSMC1973 is implying this is a hardware issue (because allegedly otherwise ALL devices would be affected - a lame assumption as it leaves out the possibility of software conflicts which may explain the apparent selectiveness of the wifi disease). Tonefox is claiming the issue affects "up to a hundred individuals".

So here are some simple questions to both of them:

1. Suppose this IS a hardware issue. Then who is responsible (and should pay) for the hardware failure? Apple which manufactured the defective hardware which was pushed over the edge by a software update offered by Apple? Or maybe the owner of the defective hardware who had a WORKING PIECE OF HARDWARE until he/she made the update as suggested by Apple according to Apple's instructions?

2. Suppose the issue affects relatively few individuals. Apparently they are not to blame for the problem (they merely did what Apple told them to do - without warning of possible consequences). If they are so few, why won't Apple own up its failure and replace those "few" phones free of charge regardless of whether the warranty period has expired? Well, I believe that maybe the number of affected individuals is considerably higher (and disclosing the number would be VERY BAD PUBLICITY), or Apple has become too smug in its attitude towards its customers (hundreds of millions are happy, so let those who are unlucky - "up to a hundred" - do what they will, they are not OUR problem). Be that as it may, Apple's failure to heed the cries of those affected by the wifi disease (while hundreds of millions are happy, duh) borders on disgusting - and could be a harbinger of more woes to come. If Apple is not worried by a few users ("up to a hundred") defecting to Samsung or other competitors, this is BAD, as this is an indication of how others will be treated when new problems crop up.

3. Many claim that they had no problems while their iPhones were running on iOS 1.6.3. Rolling back to that version would easily resolve the hardware/software dilemma. Why won't Apple permit it - at least for those who openly say they have been affected by the wifi disease IMMEDIATELY AFTER THE UPGRADE to iOS 7?

Sorry for so many letters - it's just that I loved my iPhone, and now I feel betrayed - and being shrugged off because I am one of "up to a hundred" individuals who was stupid enough to believe they had purchased top-quality hardware DOES NOT HELP!

same here, this is my second phone ' blown by an upgrade' sick of apple..... feel utterly let down, 1st handset (4s) wifi dropped out during the ios 6 upgrade...12 months later the new handset does the same on ios 7..,, and before anyone asks yes have tried everything.... off to apple store tommorow and they better have a manager ready..... ive got three phones on contract , we renew in february and that will be the end of my apple journey...... loved the iphone..... however sick of being fobbed off with excuses ' its the hardware/ its a software issue/ its the software that casued the hardware isssue' ..... never again...... trouble is apple is so big it doesnt care..... the staff on the technical helpline seemed to be programmed to only say the same thing......

rant over.....

I've contacted Apple following this link http://www.apple.com/support/contact/, follow the steps. If your Care Plan has expired click on Exception -> IOS7.

It seems my iPhone 4s had a hardware issue with the WIFI chip. Apple replaced my iPhone without costs and mine had no warranty!

Hope it helps!

I just spent hours reading everything I could about this problem and finally read about toggeling the airplane mode and wifi hooked right up...for how long I dont know but its working for now 🙂

My wifi is still going strong, good speed too, glad it worked for you. Maybe at this stage a channel change for your wifi might speed things up.

Prokhozhy wrote:

TJBUSMC1973 is implying this is a hardware issue (because allegedly otherwise ALL devices would be affected - a lame assumption as it leaves out the possibility of software conflicts which may explain the apparent selectiveness of the wifi disease). Tonefox is claiming the issue affects "up to a hundred individuals".

So here are some simple questions to both of them:

1. Suppose this IS a hardware issue. Then who is responsible (and should pay) for the hardware failure? Apple which manufactured the defective hardware which was pushed over the edge by a software update offered by Apple? Or maybe the owner of the defective hardware who had a WORKING PIECE OF HARDWARE until he/she made the update as suggested by Apple according to Apple's instructions?

2. Suppose the issue affects relatively few individuals. Apparently they are not to blame for the problem (they merely did what Apple told them to do - without warning of possible consequences). If they are so few, why won't Apple own up its failure and replace those "few" phones free of charge regardless of whether the warranty period has expired? Well, I believe that maybe the number of affected individuals is considerably higher (and disclosing the number would be VERY BAD PUBLICITY), or Apple has become too smug in its attitude towards its customers (hundreds of millions are happy, so let those who are unlucky - "up to a hundred" - do what they will, they are not OUR problem). Be that as it may, Apple's failure to heed the cries of those affected by the wifi disease (while hundreds of millions are happy, duh) borders on disgusting - and could be a harbinger of more woes to come. If Apple is not worried by a few users ("up to a hundred") defecting to Samsung or other competitors, this is BAD, as this is an indication of how others will be treated when new problems crop up.

3. Many claim that they had no problems while their iPhones were running on iOS 1.6.3. Rolling back to that version would easily resolve the hardware/software dilemma. Why won't Apple permit it - at least for those who openly say they have been affected by the wifi disease IMMEDIATELY AFTER THE UPGRADE to iOS 7?

Sorry for so many letters - it's just that I loved my iPhone, and now I feel betrayed - and being shrugged off because I am one of "up to a hundred" individuals who was stupid enough to believe they had purchased top-quality hardware DOES NOT HELP!

What I said was that if it was the iOS 7 software, then all devices running iOS 7 would be affected. And that isn't the case. I said it has to be something else. This is basic logic. I've seen many, many devices with this issue, and so far, NONE of them have been related to the iOS specifically.

TJBUSMC1973 wrote:

nealfrirl wrote:

Hmmmmmmmmmmmmm, 22 PAGES of complaints. Think this might just prove that it IS an ios7 bug and not damaged hardware. FIX it please Apple!

Hmmmmmmmmmmmmm, no this doesn't prove it's an iOS 7 bug.

If it was a bug in the SOFTWARE then ALL DEVICES running the software would be affected.

It's something else. Keep guessing.

Back up your assertions that the number of affected users is 'considerably higher'.

If your device has defective hardware, then get it serviced under warranty for free. If your warranty has expired, then replace your device. That's how the real world works. You get what you pay for.

You paid for a device with a one year warranty. That's it. Anything BEYOND that is your perception, based on something other than the reality of the written agreement.