Hi, I installed on my iphone IOS 7 but now wifi doesn't work. It doesn't find any wifi connections around me. Please help me! What can I do?
On page 24 of this thread, Tomeucanyellas wrote:
I've contacted Apple following this link http://www.apple.com/support/contact/, follow the steps. If your Care Plan has expired click on Exception -> IOS7.
It seems my iPhone 4s had a hardware issue with the WIFI chip. Apple replaced my iPhone without costs and mine had no warranty!
Hope it helps!
I am in Canada. iPhone 4S, iOS 7.0.2.
Experienced the same greyed wifi issue since update.
My phone is out of warranty by more than half a year.
Followed instruction from Apple's knowledge base, all the tricks explained here and in other threads, except the dryer/freezer ones.
Sometimes, immediatly after applying a fix, wifi/bluetooth became enabled, but never more than half an hour.
Yesterday, Oct 5, I followed user Tommeucanyellas recommandation, quoted here.
I chose the right Country, and clicked the following:
iPhone > Service request & Troubleshooting > Restore or update not working as expected.
Then I entered my serial number. Then choose iOS 7 in the next menu.
I chose to schedule a call. The phone rang at the exact scheduled time. Spoke to a first nice and polite representative who asked if I tried the workarounds explained on the Apple knowledge base, as well as backup/restore and reset network settings. Then I've been put on hold for a couple of minutes. When she came back, she transferred me to a senior representative.
The senior representative acknowledged the situation and apologied. Without me asking anything yet, he offered me to make an exception, a free replacement.
To get the new phone, he proposed to
-go to an apple store (this is a 3 hours drive for me)
-I send my phone, when they get it the send a new one.
-They charge my CC, send me a phone, then I have 10 days to send them the faulty one with the box I received my new phone in. Then they undo the CC billing.
I chose the last option of course.
The same day the new phone left the warehouse in PA and is scheduled to arrive at my place by tuesday.
At the end of the conversation I asked if he was aware of the technical issue. He couldnt tell me, but said that was a known issue and some customers were experiencing this.
I must admit I've been pleasantly surprised about the outcome of this issue.
For those not having luck at an AppleStore, I suggest you try this.
Thanks to Tommeucanyellas for bringing this solution out.
Pan
i am thoroughly disappointed with the new ios7, i have had my iphone 4 for over 2 years, never experienced as many problems as now. What is the point of having no WIFI availability on my smartphone? Frustrating! What will Apple do to solve these problems? Android, here i come!
iam thoroughly disappointed with the new ios7, i have had my iphone 4 for over 2 years, never experienced as many problems as now. What is the point of having no WIFI availability on my smartphone? Frustrating! What will Apple do to solve these problems? Android, here i come!
iOS7 wifi greyed out issue is driving me nuts...I have tried everything and i am now wasting valuable time to fix something that the manufacturer should fix. I just went to buy a new Android phone to use while i try to fix my iPhone. Seems that Android has really stepped up their game from the last time i used them.
This is really poor customer service and the opposite of what I would expect from Apple. If I buy a product with a store's name and upgrade that product with software or any ware that is provided expressly for this product [and bears that same company's brand name and all that implies], and it now disables one or two of the key features and selling points of the original product, regardless of the original manufacturer's warranty, how can that company not feel ethically and morally responsible to make my original product WHOLE and COMPLETE again without any expense paid by me - the until-now, loyal customer of the brand?!!
Are they saying [conveniently, now that a large proportion of these 4S owners are beyond a year of ownership, and thus, S.O.o.L warranty-wise], "Yes, we sold you a product with a latent defect in a key component, and our inferior - at the time - software was not good enough to expose this defect, but now, our latest-greatest software [that eats your battery like it's ice cream, turns your phone into a hand warmer, and does not do much else beyond make extensive and painful use of the color white] is so amazing and great that it has exposed the aforementioned latent defect and shown you what a piece of sh!te you spent your hard earned money on just over a year ago?
Would Steve Jobs be 'OK' with this response to his customers: "Too late, too bad, Go F yourselves."
TheBoatDoctor - I mentioned this to the Apple Care rep and she answered that it is stated in the agreement when updating to new iOS that if any problem arise that they pretty much aren't liable. I forget exactly what she said but that was the gist of it.
I 100% agree with you on this one though. It's Apple's OS that they released for Apple customers and Apple phones to download. It wasn't like we downloaded a pirated version or jail broke the phone.
Frustrated and disappointed with Apple.
Ok so my 4S's wifi is also not working after IOS 7.( Bought 18 months ago ) So my question is if i choose to pay an out of warranty replacement at the apple store, will there be any warranty on the phone they will give me ??? what if i get another 4S and the wifi is still is not working.... Will i have to keep paying 200$ until i get one that works ????
My daughter updated to iOS7 on her iphone 4S and the wifi is grayed out at times. She just let me know this weekend but it has been happening since the update. We have reset netwrok settings several times and the issue comes back. Is Apple going to fix this?
After installed iOS7 I am facing the following two problems:
1. WIFI as well as mobile data connection are working fine at my home. But, not connecting with any other outside WIFI networks. Error message is 'unable to join network'. Mobile data also not connected outside my home. Sometimes wifi and mobile data connect outside my home when I turn off and on the phone.
2. Bluetooth, in my car, paires well and incoming and out going calls can be received and made. The problem is no sound out put from speakers.
Apple please make note of the above problems (of million people) and give solution before giving any other updations for painting and tinkering the screens.
Heres a post to this issue with greyed out wifi
Here is the solution
http://www.youtube.com/watch?v=iTsEOIpdWyg
Bring the chip to 300C° and the chip will totally reset.
Its in Italian but its kind of easy to get that what the guy is doing is taking out his wifi chip and heating it with a heat gun to 300degrees. No I dont think this means you put your iphone in the oven at 300degrees like others who have put there phone in freezer. What this shows is that APPLE has made a operating system that is taking out the wifi signal and based on this video the only way to reset the chip is to heat it to a certain temperature.
So the moral of the story? Apple needs to step up to the plate and first make an announcement of what the issue is for iphone 4s users and that they are working on it. Otherwise what this is telling me is that APPLE as well as other companies are now finding ways to cripple or disable old devices so that you will have to go out and purchase a new one? Brave New World people! Apple what about it? Step up to the plate and address this issue?
Indeed Subspace! Make do and mend - but how far can the mighty Apple fall?
Whilst in the cold case my phone managed to download and install 7.0.3 with its purported bug fixes but to no avail. Wifi disappeared as soon as gel pack warmed up.
Ios7 was a poisoned bullet dressed up as a rosy red apple. If its not sorted pdq, I am going back to HTC.
Me too
iPhone 5s 32GB worked perfect until upgrade to 7.0.3
Won't recognise home WiFi network, can't see other WiFi networks in range, association problems with WiFi networks. 3G data also severerly impacted along with complaints that the quality of voice calls has degraded severely.
I've tried:
Settings > General > Reset > Reset network settings x 3 times - No joy
plus
Settings > General > Reset > Erase All Content and Settings x 4 times and backup or new phone setup via iTunes - Still no joy
Help!
My iPhone 4S won't recognize any WiFi (in coffee shops, at my work, at home) now that I have "upgraded" to the latest IOS. It also won't open anything to type in any passwords when it does see a network. Why does Apple even release this crap without testing for bugs? This is almost as bad as Lion.
Is there a fix on the horizon. I now have a fairly useless iPhone and iPad Mini. I now have to carry my original non-updated iPad to log into WiFi if I go out.
Apple is quickly losing more points with me. Android is looking better all the time.
Apparently no other user can help you remedy this situation. Regardless of whether this is faulty hardware (fried wifi chip) or faulty programming (half-baked operating system), the ball is in Apple's court. And Apple is busy rolling out new products. New customers are queueing up to buy more iPhones, so why waste time dealing with a trifling (?) percentage of disgruntled old customers. Without wifi, your iPhone (and my iPhone) remains an iBrick, and an iBrick is an iBrick is an iBrick, end of story. Yesterday I bought a new smartphone for my wife. Having seen my pain and misery, she asked for a Lumia 520, and now for a 'whopping' 200 bucks she has a device that has more functionality than my iBrick 4S. Do the math. I think that unless a fix comes along, I'll use my iBrick to death making the best of all the apps on it that have no need for internet or use little traffic (I still have 3G), and then go over to the dark side and get me an Android phone or a Windows phone.
It’s been more than a month since my first post on this forum on my iPhone 4S wifi issue. More than a month with very patchy wifi (between 30 seconds and 1 minute until the whole phone freeze and bomb out). Three updates, 7.0.1 and 7.0.2 and 7.0.3 … and still nothing from apple to solve the issue. Now there’s some good customer care for you…
So here is my solution, my wife’s iPhone 4S was luckily due for an upgrade this month (in South Africa we get an upgrade every 2 years), she picked a Samsung Galaxy 4S Mini, she refused to get another iPhone (as we only have iPhone 5 here in SA at the moment). Guess what, her wifi issue was solved immediately.
Too bad I will have to grit and bare it till Jan 2014 when my iPhone 4S upgrade is due. It’s going to be a long December and xmas without wifi. But come 2014, I’m outta here.
Btw my
iPad 2 on ios 6.1.3 is still going like a bomb with zero issues, it is safe to say ios7 can lick my chocolate salty ba!!s
@whuff
After successfully setting up as a new phone, did you elect to discard all prior data from your old profiles? - that's not an option for me. I'd be interested to know if you were then able to restore to your previous profile successfully and retain the glory of WiFi.
wifi doesn't work with IOS 7
